1/5 shinny s. 3 years ago on Google
Poor
service.
Average
food.
Chope
voucher
limit
to
-
ala
cart
item
Fine.
Reasonable.
But
the
second
rule
-
net
food
item
must
be
$100
BEFORE
gst
&
service
charge
(???
First
time
encounter
lol)
In
the
end,
bill
process
was
damn
complicated.
It
took
me
over
15mins
to
settle
it.
No
apology
and
staff
seem
impatient
as
well.
Bought
$200
voucher,
initial
total
bill
came
up
to
about
$180~
only.
I
was
okay
with
not
fully
utilising
it.
But
I
was
told
that
the
NET
food
amount
must
be
over
$200
before
I
can
use
the
voucher.
In
order
to
make
the
net
amount
(before
gst
&
service
charge)
over
$200,
I
paid
additional
$40+
in
the
end.
😅
finds
it
unreasonable.
As
I
was
trying
to
figure
out
the
complicated
bill,
server
Lily
came
and
asked
if
I
worked
as
an
accountant.
I
find
it
sarcastic
and
totally
toxic.
BE
WARNED
if
you
are
using
Chope.
BE
WARNED
if
you
are
having
brown
rice
too.
I
ordered
a
few
dishes
&
2
noodles.
When
topping
up
with
rice,
I
requested
3
INDIVIDUAL
white
rice
+
1
brown
rice.
I
was
told
by
my
server
the
brown
rice
is
fried.
Naturally
I
expected
the
same
tiny
portion
since
I
already
order
so
much
food.
Turns
out,
it
was
a
huge
bowl
of
brown
fried
rice.
(???)
So
big
brown
fried
rice
available
but
small
bowl
not
available.
Quite
dumb
As
an
experienced
staff,
you
should
know
that
the
customer
is
only
requesting
for
additional
individual
rice
portion
and
inform
beforehand.
Very
poor
service
and
food
came
late
too.
Food
presentation
is
fancier
but
taste
average.
Except
the
tofu
was
nicer.
With
the
toxic
server,
inexperienced
cashier
and
shady
deal,
would
not
recommend
and
will
not
be
back.
Note
to
staff:
please
be
polite
and
genuine~
🙏
No
positive
vibes
in
a
place
where
it
should
be
Zen.
Would
rather
support
other
pure
independent
vegetarian
restaurant
than
a
profit
oriented
vegetarian
restaurant
under
a
non-vegetarian
food
group.
Perhaps
not
a
place
for
vegans.
Mango
sago
I
was
forced
to
take
away,
only
1/4
full.
Completely
Speechless
🤷🏻♀️
Update:
manager
called
to
explain
the
situation
politely
after
feedback.
Turns
out
cashier
made
a
mistake.
Was
promised
better
service
next
time.
Unfortunately,
I
won’t
be
returning
anymore.
Hopefully
cashier
and
waitress
will
take
note
in
future
and
no
one
else
will
have
to
go
through
the
same
thing.
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