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  • 5/5 Darien K. 10 months ago on Google • 43 reviews
    When we arrived to book a room last minute It was 11 o'clock at night and we were Worn out from the journey. But the front desk staff was Helpful and kind. We got to our room and we're over joyed on just how clean and nice our room was And the best part about having a clean room. With nice people to deal with and a complimentary continental breakfast. It is the amazing water pressure that the showers have never have. I been anywhere that had good water pressure in the shower heads.
    1 person found this review helpful 👍

  • 2/5 Brittany T. 8 months ago on Google • 5 reviews
    We got here at 2am. My husband checked in while me and my children got our bags together. We walked through the whole hotel, which was kinda like a maze. When we got to the room, the staff was waiting and said only 2 children allowed per room. Or 2 adults & 2 children. We have 4 (one is 9months so we didn’t think he counted), anyway, we were tired and didn’t want to argue. We went and paid for another room, that was luckily right across the hall. I was uncomfortable leaving my 3 daughters in a room by themselves in a strange city we’ve never been to before, but if it was right across the hall, I would be ok I guess. We got the kids set up and ready for bed, then I went over to our room. My husband said “Umm there’s a needle in our bed..Don’t touch it, I’m going to the desk to tell them…” He left and me and my 9month old son stayed in the room. Thank God he found the needle, and not the baby. The manager came in and said he’ll give us a new room. Only problem was it was on the other side of the building, 3 hallways away from where my daughters had to stay. So I ended up staying with my daughters and my husband took our son. Maybe it was housekeeping who had the needle. Could’ve been a diabetic, could’ve been heroin, we don’t know but it was scary to think about our baby possibly finding it before us and poking himself. After the scare and room change, we all slept really good… The hotel itself was decent. Rooms were clean, breakfast was good (eggs, sausage, cereal, waffles, juice, muffins). When we were leaving the manager asked how our stay was, my husband told him not great, considering having to buy an extra room, and be moved from ours after finding the needle. He said he’ll talk to housekeeping about it and do something for us. Maybe a refund. We will see.
    1 person found this review helpful 👍

  • 5/5 Deborah W. 6 months ago on Google • 38 reviews
    We have had a wonderful stay. Up on our arrival Kamal was at the front desk. We had a quick check-in and He is extremely nice. We ask about a good place to eat and he referred the pine grill restaurant to us and even gave us a 10% discount card. Which we went to and the food and service there was excellent and the prices were good! Our room was extremely clean and our bed was comfortable. We slept well.The water was hot and shower pressure was great! The waffles at the Continental breakfast. We're delicious and the coffee was good and hot. They had sausage and eggs, orange juice and muffins and toast and yogurt, apples and banana were also available. They also had free popcorn and I took advantage of that! 🙂 We had no issues and would definitely stay here again. Thank you so much!

  • 4/5 Tamara S. 7 months ago on Google • 15 reviews
    Unfortunately this hotel is in the middle of PA Turnpike’s construction and you can easily be back on the turnpike if you don’t pay attention to Detour signs. However, this made me think the hotel was abandoned because of the appearance. Building is in dire need of power washing, skylight repairs, mowing or landscaping, and concrete repair. The evening clerk was helpful and welcoming, even allowing us to park our motorcycles under the overhang at the entrance. We could walk to a few restaurants. Our bed was comfortable, shower was good, though the distance from the toilet to the door was just a few inches at best. AC was good. But our inside room floor to ceiling window opened up to the inside courtyard and we had to keep our curtains drawn at all times. The courtyard had obvious problems of leaking water. There are two pool tables in there. NO LOUNGE as the website says, and the decor is severely outdated, nothing like the website pictures. But we don’t take that much priority on looks most of the time. However, it was a little discerning. Our breakfast began with “powdered eggs” clearly not omelette or scrambled type eggs. The waffle mix was working though the clerk could not understand us when we said, nothing was coming out of the spout. Only childrens yogurt available, “Trix and Danimals”, strange looking and pale sausage links. We did the best we could with what we had offered to us. We were there on a Tuesday. But we did find out we were just a few miles away from the Flight 93 National Memorial park. Location was decent, room was clean and comfortable and for the price, it was tolerable.

  • 1/5 Nahee M. 5 months ago on Google • 12 reviews
    Rooms smell moldy,through the whole hotel.Employees live in the hotel.I seen an employee with two dogs and a cat.Hot water dispenser for tea has mold coming out of it. No heat in some rooms.Spider webs in every corner of the room. Very low budget, you truly get what u pay for here!

  • 4/5 rick w. 9 months ago on Google
    I could accept some of the age-related items that we experienced during our one night stay such as a loose safety grab bar in the shower and a loose towel rack; but there was/is no excuse for finding a very large white corsage/boutonniere pin on the floor in plain sight. Fortunately it did on find someones foot. OUCH !!!! I still gave a four rating because of the excellent service at check in and a superb breakfast. Thank You, R & D

  • 4/5 johnny C. 9 months ago on Google
    The hotel is not like a new style designed hotel. Think of a “Holidome” from the late 1980s. My room was clean and quiet. The staff was friendly. The price after taxes was about 1/3 of other local chains. A good value if you are just looking for a place to sleep/relax

  • 5/5 JNJP E. 10 months ago on Google
    The staff was extremely accommodating I did not have a reservation but the person at the front desk went out of his way to make sure I was taken care of at the best rate. My room was really clean and I enjoyed my stay. Since I travel through here on business quite regularly I will definitely be staying here from now on!

  • 2/5 Joe L. 8 months ago on Google
    I have a continental breakfast that reminded me of the military powdered eggs. The texture is exactly the same. Come on people powdered eggs at a continental breakfast get with it very unsatisfactory. The sausages weren't even cooked they're like eating rubber. It's definitely a two and a half star hotel. Good for an emergency but that's about it

  • 1/5 Aleksi G. 5 months ago on Google • 1 review
    This Location Spies on You Completely exhausted, traveling with a moving truck and family members, including a cat, I booked this hotel because my brother said that they had a reasonable pet policy. He was right about that, but not about anything else. I checked us in, answered a few questions that I have no memory of now because I was so tired, and then got my family into our room. As soon as the door shut behind us, the phone started ringing. I answered it, and it was the person from the front desk, saying, “You booked the room for yourself, but there are three people in your room.” I was confused, because I’d said at the desk that we had a cat. I pointed this out to the person on the phone, and they said they would still be charging me an additional ten dollars. I sort of shrugged this off, a little irritated but too tired to argued, and went on with my night. In the morning, I noticed that little sign on the back of the door that explains room charges. Guess what didn’t change based on the number of occupants? The price of the room. So, I was irritated even more, and when the Quality Inn survey came that asked me about my experience, I told them that I didn’t appreciate the extra charge, nor did I appreciate being spied upon as I enter the hotel. I felt that the spying was ridiculous, especially when the room charge listed on the back of the door didn’t change when more occupants were added. Another thing I found out—I went back to the Quality Inn website, just to see if I could add more occupants if I wanted to. Turns out, even if I select the room that states it has a 4-person occupancy, once you go to book that room, it switches to having only 2 guests. I could not find a way to change it to more on the website. So, even if I had thought to add more people in my exhausted state, I couldn’t have. Quality Inn reached out to me and basically said, “Hey, you didn’t book 3 people, so we charged you extra. Please don’t share this review.” So, naturally, I am sharing this review. I feel like this location took advantage of my exhaustion—I was not in a place to argue or explain at the time of this incident. Besides, there’s no reason to charge an additional fee for something that’s not normally charged at all. And spying on guests is just downright CREEPY.
    1 person found this review helpful 👍


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