Featured Reviews


Frequently mentioned in reviews: water (46) service (26) tank (26) delivery (19) Christina (17) company (17) recommend (14) guys (13) time (13) Natural (12)
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  • 5/5 Jacqueline H. 6 months ago on Google
    I am new to hobby of marine fish keeping. Natural Sea Water supplier has been absolutely amazing. When I have needed advice they have been more than happy to assist. Never have I once had a problem with communication from them. I have my Water delivered monthly and on a Direct Debit. Its been so helpful not having to worry about delivery or when to pay... The guy who delivers the water is always cheerful and willing to help. The office (Christina) always goes above and beyond to assure everything runs smoothly. I have spoken to a guy called Ant and he seriously knows his stuff. He is very knowledgeable, reassuring, helpful and friendly. I can't recommend the Natural Seawater Supplier enough..
    1 person found this review helpful 👍

  • 5/5 Paul K. 1 year ago on Google
    I love these guys a very convenient and simple service to use. I get 50L delivered to my door each month. I leave out my 2x25ltr containers behind my bins and the water is delivered around 7:30am. I dont even have to wake up they just swap them out. The water parameters have been stable since Ive been using them. Possible a perfect little service!
    1 person found this review helpful 👍

  • 5/5 Muazzam S. 2 years ago on Google
    Used their service for the first time this Saturday, Turned up 10 minutes early and within 5 minutes had removed 350 litres and replaced with seawater. The very knowledgeable person who obviously loved his job then spent a whilst going over questions I had and recommending things to do. Excellent A+++ service, what more could you want. Oh, and the tank is already looking much better and the fish seem to have a new zest of life !
    1 person found this review helpful 👍

  • 5/5 Lee Z. 6 months ago on Google
    Naturally Amazing. This company goes above and beyond. Not only do they offer fresh sea water delivered, the staff are amazing. They are all very polite, efficient and friendly. They give options on how to receive the water, either in containers or directly into a water butt on my drive. It can be pumped directly into the tank too. The office also asks how the fish are doing and offer their advice for free. I believe they are marine biologists so are very experienced. Amazing people, from the office to the delivery. They are unrivalled !!!
    1 person found this review helpful 👍

  • 5/5 James Joel Delos R. 7 months ago on Google
    Excelent customer service, delivered with care and with actual photo. Provides expert advise to new reefers 🪸🌊 Hustle free from initial fill up to weekly maintenance (water changes); just absolutely amazing! Kuddos!
    1 person found this review helpful 👍

  • 5/5 Tom D. 7 months ago on Google
    Great Reliable staff and always helpful. water quality is 100% and since fully changing over to NSW my tank just keeps getting better. corals are growing like mad. not had to do a water change now for 4 months just topping up with Ro which they also deliver. Highly recommend to anyone thinking of changing over. delivery service is quick and drivers friendly always up for a chat anything fishy 5 *

  • 5/5 Adam W. 1 year ago on Google
    I have been using Natural Seawater for a few months now, it has been great! A spectacular idea saving me time, money and effort! The customer service from Christina is great, constant comms and help when I was in need of RO water. Couldn’t recommend them more.

  • 5/5 Jenna T. 1 year ago on Google
    Delivery was spot on! I was kept up to date for the whole process, we're not the easiest place to find but we had no issues. The price is also amazing - it's no more than our local shop! We're having 100ltrs salt delivered for our water changes and RO, it couldn't be easier! We've done 2 water changes and our coral is already looking happier 😍 can't recommend enough!

  • 5/5 Sanj R. 1 year ago on Google
    Can’t fault the company as since day 1, customer services have been spot on with all my queries and quick response. Over the period, I’ve run into issues with my tanks where, for me, making RO water and mixing with salt and heat just would take too long and with the amount required, takes almost a day of the weekend. NSW came to the rescue since I know use to drop off 50 litres on a monthly bases to assist my downgraded 4 ft tank. I’m glad to say my ICP testing has come back with better results compared to me making my own salt water. If making own salt water is too much or a burden, consider having filtered NSW drop off to you instead.

  • 5/5 Mike H. 10 months ago on Google
    Best Water Ever. I can’t thank u Enough. Make my water tank fresh and healthy. Get it delivered to my Door. Thanks guys.

  • 5/5 Hashir A. 1 year ago on Google
    Very good service. The driver filled my reef tank in 2-3 minutes. They also checked the pump was working. Very helpful and polite. Highly recommend!

  • 5/5 Dharmesh L. 7 months ago on Google
    Fantastic service from Natural Seawater from the initial filling of the tank to the monthly deliveries. Communication is fantastic and they respond to emails very quickly. I recently had some issue with my tank which the LFS could not help with. I emailed Natural Seawater to to explain my situation and they asked their own marine biologist to call me to provide me support. I cannot recommend this company enough!

  • 5/5 Claire H. 7 months ago on Google
    Natural Seawater Supplier, and Christina, my point of contact, have been exceptional! Having always wanted to use NSW, after my first year of reefing, I was ready but unsure how to switch. Christina took the time to find out what I had in my tank, what my goals were and explained the best way to go about making the change. This was really reassuring. I receive a monthly delivery of 100litres. The delivery is smooth - I receive a reminder and put my barrels outside my front door; the driver fills them and puts them back by my front door. I do not need to be present and payment is taken by direct debit. If I need extra barrels filled, I leave them out and send a quick email to Christina to let her know; this is never a problem and she adjusts the direct debit without me needing to arrange for an additional payment. I am incredibly pleased with the results from using NSW - fish are happy, active and their colours are bright, my corals are growing well and more vibrant in behaviour and colour. I will be continuing to use NSW and the company, Natural Seawater Supplier. If I were to set up another tank, I would use NSW from the off. I cannot recommend this company enough.

  • 5/5 Matty G. 1 year ago on Google
    Just wanted to thank you guys again and also give special thanks to the delivery driver. Was very pleasant and patient and an all round sound guy, especially for 5 in the morning! So thanks again! Look forward to my next delivery :)

  • 5/5 Alessandro B. 7 months ago on Google
    It's the third year that regularly, I use their services for my 3 reef tanks. Apart from the high quality of their products and the difference that it has made in my acroporas, what really makes the difference for me is the amazing customer care of everybody involved. Excellent quality, super friendly and helpful, affordable. What more can you expect. Highly reccomended.

  • 5/5 Tim C. 7 months ago on Google
    The quality of the water is always good and delivery is prompt. I used NSW to fill my 700 litre tank first fill and my corals and fish are thriving

  • 5/5 Dan -. 6 months ago on Google
    Fantastic care from these guys. From the delivery driver to the team behind NSW. Offered me amazing feedback and support when I had issues with my tank, something outside what you'd expect from a team you simply order seawater from. 5* all round.

  • 5/5 DB R. 6 months ago on Google
    Been In the hobby for 12 years and had a few tanks, set up a new tank 3 months ago and decided to use these guys this time instead of messing around and mixing my own, also heard from a few fellow reefers this was the way forward and would never look back. I must say from the first fill up to my monthly deliveries of water I’m more than happy with the service provided. I’ve also noticed a big improvement and not had much of an ugly stage compared to previous tanks. I would highly recommend to fellow reefers which I’m already doing. I would never look back and will continue to use these guys for many years to come. Daniel Morgan ( Custom Aquascape Ltd )

  • 5/5 Sean C. 6 months ago on Google
    Absolutely amazing, I have been through good and bad times with my aquarium and the amount of help and support this company provide is amazing without asking! They have a real passion for the trade and the customer service is 10 star 🌟 keep up the amazing work!

  • 5/5 aaron b. 4 months ago on Google
    Amazing, from their price to delivery time I genuinely think this company is flawless. Iv recommend everybody i know as I was shocked at how good they are. If I could give more praise I would without a split second hesitation. The email communication is amazing too!

  • 5/5 janica ion C. 6 months ago on Google
    I started my reef 4 years ago with natural sea water and I was very happy with how my corals where thriving and growing and to be honest nothing can beat the Natural Sea Water I very recommend , also the delivery guys are great

  • 5/5 Kim S. 4 months ago on Google
    Absolutely fantastic company and not surprised they only have 5* reviews. They go above and beyond to help. Testing my water when I ask. Delivery is always reliable. I just moved home and they helped by loaning me extra containers for water and of course extra nsw to use. Which thinking about it they didn’t even charge me for. They will also give free advice if you have any issues and generally a great company with only great service 😍

  • 5/5 Daniel D. 1 year ago on Google
    Wow what an experience! professionalism, friendliness and always happy to advise. I've currently dealt with Christina and Tony. Christina - very helpful, organized the delivery and always seems to be on the end of emails (5am at one point I think?!) Tony - Has called me after I had an issue with my buckets storing the sea water has gone out of his way giving me advise on my cycle which seems to be taking ages. The delivery guy was helpful and filled each 120L buckets up in no time. Thank you all.

  • 5/5 mike P. 2 years ago on Google
    I totally recommend Natural seawater! I set my marine tank up using it and it looked amazing from day one. The hose reached from the back of the van and it saved so much effort than lugging 25lt containers back from the local fish shop. I leave the containers out and they are filled on the date given. Also extremely flexible if you need to increase/decrease your orders each month. Excellent service, thank you!

  • 5/5 paul m. 2 years ago on Google
    Fantastic company & customer service. Cannot fault them from first enquiring to getting my first water delivered to fill my tank yesterday. Christina is absolutely brilliant and full credit to the company for the service you give. Thank you so much for your help so far!

  • 5/5 Rajiv G. 3 years ago on Google
    Not your regular sea water supplier!! Beyond supplying the sea water for my tank I have had brilliant guidance from Christina and team in setting up my first saltwater tank. These guys have been great from start to finish. The customer service has been phenomenal! Will continue to use you guys! Thank you

  • 5/5 Serena O. 2 years ago on Google
    Amazing water and customer service :) We started our tank back in April doing a fishless cycle for 4 weeks then added our fish in late May and added more since and they are doing so well I would never use any other water than Natural seawater from here we also use the RO from them to top up!

  • 5/5 Neal L. 3 years ago on Google
    Fantastic customer service very helpful and professional. The water quality is the best I've ever seen if you want a clear salt water aquirium then this is the water to buy at a fantastic price. Customer for life 👍

  • 5/5 colin c. 2 years ago on Google
    Christina and the team are fantastic! From initial contact through to the initial fill of my new aquarium, could not ask for more! Delivery was on time and very quick!

  • 5/5 Craig D. 3 years ago on Google
    He turned up on time and I had forgotten to put my tubs out and so I rushed to get them out and he was perfectly happy to still full up the water tubs all socially distanced. He the asked how my tank was doing and I mentioned my corals seen to be struggling and so he asked me a couple of questions and then advised me to check my salt level in my tank as he thinks that is the problem as I had never been told to top up my tank with just purified water. I have just done this and my level is high. So I just want to say a big thank you and what a great service. Also he mentioned you can deliver the water I require

  • 5/5 marc r. 2 years ago on Google
    Morning Christina Just wanted to say thank you for a fantastic service Nothing was to much trouble for your guy , he just could not have been any more helpful brilliant job Kind regards Marc

  • 5/5 Nathan A. 3 years ago on Google
    I’ve been using natural seawater from January and I’m very happy with the results that I’ve noticed in my aquarium, I wish I started using natural seawater many years ago it’s less hassle than making ur own or using pet shops poor quality water, the guy that delivers the water is very polite and friendly which make it all round great service, Before and after pictures,

  • 5/5 Tom M. 1 year ago on Google
    These guys a really on point. Needed 1000 litres, heated and delivered to central london for one of our clients. Sorted and delivered within a day of enquiry. no delays, no hassle and a superb product. Super friendly and efficient...whats not to love. I can only highly recommend these guys. They wont let you down. Big thank you from Aquatic Design Centre. Will certainly be using these guys again.

  • 5/5 Rares M. 6 months ago on Google
    One of the best companies I have ever interacted. From Cristina to Tony and to the delivery driver..just flawless. And they went out their way always to help, even with things not related to water quality. And when I think I have almost renounced, as I was away, but they gave all the support to my partner and helped with testing, delivery.. Beautiful people, beautiful company!

  • 5/5 Bobbey S. 1 year ago on Google
    Honestly outstanding customer care from these guys! I’m very passionate about my tank and since using just 50l in my 400l I’ve noticed a huge difference not just in the clarity but in my fish and coral health too. Can’t thank you enough.

  • 5/5 michelle m. 4 years ago on Google
    Excellent service and top quality water! After suffering a crash and losing lots of fish and corals, I went on a search for the best water. I was recommended Natural Seawater Supplier in a forum, and thought I’d give them a try. I emailed their help desk and got a reply from Christina very quickly. She was very professional and understanding, and managed to arrange an emergency delivery of 250L the next day. Outstanding service! Since using the water, my fish and corals are thriving. I haven’t had to worry about making enough RO water, getting it to temperature, mixing the salt etc. It’s saved me so much valuable time. All deliveries arrive when I was told they would, communication is brilliant, as is the price and every other aspect of this company. I’ve said it many times, but thank you Christina and team at Natural Seawater Supplier, you really have saved me so much time and hassle, and more importantly my fish and corals have the most natural environment I could possibly give them.

  • 5/5 Gareth B. 2 years ago on Google
    Fantastic service from start to finish! I ordered an initial fill of my new aquarium and arranging a time and date for delivery was quick and easy. On delivery day the driver was polite, courteous, attentive and his passion for the hobby was clearly evident. I have booked future deliveries and I highly recommend this service!

  • 5/5 Ashley F. 1 year ago on Google
    I have been getting my tank water from NSWS for over a year now and all I can say is WOW... I recieve 100l a month Naturally, I was sceptical at first, thinking it was too good to be true... but I have to say, this water is perfect. Peramitors are always bang on, Christina is the email queen... sometimes even replying in the middle of the night. Price is very competitive, sometimes I wonder how they do it 🤣 Delivery driver is always really friendly and like clockwork.... never have I been so impressed by a company's professionalism, quality, timing and consistency .... I for sure will be using NSWS for many years to come. Could not recommend this company more

  • 5/5 Kad 1 year ago on Google
    I ordered my initial fill of 400lt from this company. Christina was the young lady that helped me through the process. She is very knowledgeable, very kind and polite. She responded to all my emails very quickly to my surprise. The water was delivered on time and filled my tank within minutes. Being new to saltwater aquariums i thought this would be the best option. It has been seven days now and my tank is fully cycled. Amazing. I have set up a direct debit to receive 100lt every month for my water changes. Big thank to you Christina. You have made this so easy and enjoyable for me.

  • 5/5 Tashan B. 1 year ago on Google
    Been dealing with this company for quiet some time now and i have to say its made the hobby so worth it in the sense the level of professionalism and and knowledge is second to none! Tony has been absolutely AMAZING along my bumpy journey and had leaded me onto the right path with my new set up , the delivery driver was A******* as well and hope to continue dealing with this amazing company i am truly Grateful

  • 5/5 Ian 2 years ago on Google
    I'm naturally sceptical but Christina and the crowd at NSW put my mind at rest. After delivering 450L of water to a first floor tank with complete confidence, I receive 100L of water a month for maintenance. The cost is lower than making my own up and a whole lot less hassle too! I still make the odd 50L up with rodi/salt just to boost some nutrients but I can't fault the service at all. So very happy.


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