The food I received which I ordered a double chicken salad did not have extra chicken the chicken was old not fresh I did not receive any dressing I also ordered a small mash potatoes which were completely cold very bad food

We try to buy food, but the place was closed, but we check and they have to close at 10 o'clock and it was 9:19

Bad experience waited a long wait to have tostadas made with just with Lettuce crumbs of chicken no rice or bean

Tastes great. Quick and polite service.

The nachos were such a small portion for $10. I will never get that again

This is the best spot in town, if you love Mexican food that is good, cheap and fast, I highly recommend you visit this place!

I bought a 4 pieces chicken meal today 10/30/23 and the chicken was overcook and hard dont buy your food here .

Great customer service and variety of food options! The manager and staff are friendly and attentive.

Every time I walk in to purchase my food I always get great customer service leo and not much of a waiting time and very clean place to eat best chicken

I ordered curbside, and they didn't even go out. Then I called them, and nobody answered the worst customer service ever

Did not take my code for 2 bucks off but the food was good and the restaurant looked clean.

Went to get some tortilla soup one of the best food you can get plus the shredded beef quesadilla was delicious.

Worst service ever the cashier has no work ethic. Worst place to eat

It took a while to be acknowledged...I had to let them know TWICE I was there to pick up an online order. I arrived 10 minutes after being placed and it had not been started yet. Customer Service has certainly gone down quite a bit at this location last few years. I understand when a store is busy, but simply acknowledging a customer's presence only takes a second or 2. 🤔🤷🤦

Great customer service 👏 the manager cesar has a good attitude and his employees also great service

It's decent restaurant..roomy and plenty of parking although it's in a shopping center so on weekends might get busy.staff is friendly.

Tostadas are super stale, chicken is under cooked super chewy. They don’t pick up their phones for complaints. Bad customer service.

They didn't have chicken breasts, so no bowls, burritos, tacos were available. Instead I got a leg w my tostada bowl. A lot of customers left.

They are very nice Andi might even the cashier is a fine looking tall handsome no wedding ring on type of guy lol

They don’t have chicken by 8pm. Not good service after 7pm they close early before 9pm. Not good for those that work late. Love Pollo Loco.

Very rude cashiers one young lady when I went around 8 pm was not helpful and made my experience very unpleasant. I told the manager and he didn't do nothing. Manager was useless and rude as well. He is there usually during the day thr times I have gone. New manager should really be considered

Avocado Double chicken super green salad just regular salad mix nothing super about it

My family and I have gotten a chicken avocado burritos and they did not put a good portion all, it was flat like pancake ,no flavor it just taste like pure beans no seasoning, they're wrapping method was terrible, the employees were careless, the sauces were plain!! They didn't do their job... No love into it. Wouldn't recommend it but Los Angeles Pollo loco does a way better job!!!