The staff is generally super nice. The older manager however with the dreadlocks made my shopping experience very uncomfortable. The way that she was talking to the curly haired sales associate was pretty horrible. She was very belittling to the sales associate in front of customers and it made my sales experience very unenjoyable. I felt really bad for the staff member she verbally abused. Will go back to shop as long as that manager is not in the store.

Ok, so.... I go here often. I like the store, I like the service. Never had an issue with product or quality. I've purchased everything from skateboards to Obey hoodies/shirts/shorts.for. Yself and my 11 year old Son, All Kinds. 100% satisfied.

Staff were very naggy. Every couple minutes came up to me to ask if I needed anything/if I needed a changing room/ if I was ready to check out. It was so persistent. I repeatedly said I was fine but they kept nagging and pushing me to check out

Great Staff, positive vibes, and even customers kept their spacing for social distancing. Personally not my cup of tea, but my daughters loved it.

I went in today to purchase a Christmas gift for someone really picky! I didnt find it, but the lady with the one arm full of tattoos helped me out so much. We spent some time brainstorming for the right gift but we both could not find anything because the person is so selective on what they want for Christmas. I recommend shopping here.

Came in with a return today and exchanged it for a proper size. The 2 female employees working we're so kind and helpful. Thank you so much! Take care

Good place to chill with great staff and outstanding quality performance. Especially the girl with dread lock hair style is very friendly and helpful. Definitely will come back again

Maps said has snow gear and they have zero snow gear, fix up

lady manager is “nice” and overly accommodative when you’re spending money; the scripted customer service personality disappears with returns/exchanges.

Awesome staff great selection.

Good brands, styles and quality. The prices are high, but you get good quality and the sales are pretty good!

Zumiez at the St Catharines Pen Centre is great. The staff are extremely friendly and their store manager Darcy is the best.

Super lit spot loveed my visit got this biggie smalls chain and pendant for under $200 he's got his own little Jesus piece 24 k pleaded diped in 925 Italian Sterling silver for my son's birthday..,,

Very friendly and quick to fix a problem with an order I had made.

Amazing staff! Super friendly, helpful and knowledgeable.

Great staff; I bought my skates there and I love them 👍🏻

I love the lady there

Love Zumiez! They didn't have this shirt in store so the ordered it for me in store to be shipped to my house only a 2 day wait and got a very nice message in the mail!

They have a warm welcome, that doesn't feel overwhelming. Amazing customer service 👌🏾👏🏾 "Kudos" to the staff!!