Sport Chek image

Sport Chek

Clothing store Shoe store Sporting goods store Sportswear store Bicycle store Outdoor clothing and equipment shop Ski store Running store Ski repair service Hockey supply store

👍👍 Received amazing customer yesterday when visiting the store. Morgan was beyong helpful when she found out my discounted coupon I had need to price check items to see the various discounts associated as they differed. I felt like I had a personal shopper as she followed me around scanning anything of... People often mention staff, service, great, helpful, friendly, customer, Great, store, selection, bike,


Address

285 Geneva St Unit D6, St. Catharines, ON L2N 2G1, Canada

Website

www.sportchek.ca

Contact

+1 905-937-4187

Rating on Google Maps

4.10 (154 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 6 pm
  • Sunday: 11 am to 6 pm
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: staff (22) service (18) great (17) helpful (14) friendly (14) customer (13) Great (12) store (11) selection (10) bike (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Adrian P. 4 months ago on Google • 14 reviews
    Received amazing customer yesterday when visiting the store. Morgan was beyong helpful when she found out my discounted coupon I had need to price check items to see the various discounts associated as they differed. I felt like I had a personal shopper as she followed me around scanning anything of interest to reveal the discounted price. Without hestitaion or a hint of annoyance. In fact she even suggest items that would have a larger discount with certain brands etc. This was beyond helpful and went way out of her way to help. As I was cashing out. The girl at the register, was again amazingly friendly and considerate. After waiting no more than a minute to cash out she aplogized prefusely for the wait. She was also dealing with a few customer inquiries and still being very attentive, and friendly to me, as she was the only one on cash and multi-tasking. They had run out of bags and again apologized and tried to fold my clothes as small as posissble so it was easier to carry. It really made a difference, and totally forgot about the inconvenience. These young ladies were both top notch in customer service and really made my shopping experience welcoming and enjoyable!
    1 person found this review helpful 👍

  • 5/5 Elvis M. 5 years ago on Google
    (Translated by Google) Excellent (Original) Excelente
    1 person found this review helpful 👍

  • 3/5 Paul P. 5 years ago on Google
    Sports check has a lot of nice stuff but it is super expensive. There isn't really anything affordable in the store. Shoes skates hockey sticks clothes exercise equipment are all way over priced. But it is nice stuff. The store is organized and there is always around to help .I think they are on commission because they close all the time.
    1 person found this review helpful 👍

  • 5/5 Frank V. 5 years ago on Google
    They have a very good store and they were very friendly too......
    1 person found this review helpful 👍

  • 1/5 Zanbarbone O. 5 years ago on Google
    Over priced, staff not helpful. 0 stars if i could.
    1 person found this review helpful 👍

  • 5/5 William L. 5 years ago on Google
    Friendly staff, they are happy to help. Store is clean and great brands.
    1 person found this review helpful 👍

  • 5/5 Annie C. 6 months ago on Google • 76 reviews
    Alex is a definite asset to your team. He was patient, informative, friendly and very helpful. Great selection and quality products. Great sales.

  • 5/5 C V. 8 months ago on Google • 70 reviews
    Thank you to Kailey and Chad for helping me with my bicycle purchase. Very helpful crew.

  • 5/5 Dawn M. 1 year ago on Google • 13 reviews
    The bike techs are all very friendly and customer service focused. Brought my bike in for a tune-up and tire repair which was done within days and at an affordable price. The tech even described what was done on my bike. 5 stars for this crew, well done, keep up the great work! 👍

  • 5/5 Trevor J. 3 years ago on Google • 7 reviews
    2 really positive experiences in a row, I felt the need to review. My wife and I came in the store 10 minutes before they closed (we had no idea). The employee helped her try on 4 pairs of shoes without rushing us or even telling us they had been closed for 15 minutes (by the time she chose a pair). Went back a week later for shoes (for me this time) and they honored a recently expired sale price. Super friendly and helpful staff.

  • 1/5 KASHISH K. 6 months ago on Google • 5 reviews
    Worst customer service. All the employees are racist. They judge people from their skin colour. They gang up on one customer who was there for pick up order. So rude !!!!.

  • 5/5 andrew w. 1 year ago on Google • 5 reviews
    Bought my son a new bike for Christmas and would like to thank all sports equip. Staff. They didn't have the particular bike in stock. Got it shipped to my house in 5 days. Then I took it down to be built and it again was ready in a short 24 hrs. Amazing customer service by all and thanks for caring for your customers guys!!!! Deff recommend to everybody

  • 1/5 Andrew G. 11 months ago on Google • 4 reviews
    Bad place to shop or work at.... The two main managers are just two grown man that act like teenagers behind close doors. Talking bad about their own employees, calling them names and such. Also both managers tend to have favoritism towars women. They tend to hire women and flirt with them. What goes behind doors in this store is krazy. Dont work here if you are a mature adult. No wonder there is only highschool kids. They need better management at this location.

  • 5/5 gerry h. 1 year ago on Google
    Alex was VERY helpful, great selection. Definitely sports oriented

  • 5/5 John L. 5 years ago on Google
    Great selection. Sale item was in stock. Knowledgeable and friendly staff easily approachable.

  • 4/5 Sherri C. 5 years ago on Google
    Staff are great...it's selection that they carry can very. Sometimes great sometimes I have to go to Pen. Otherwise it would be 5 stars!

  • 4/5 Stephan G. 5 years ago on Google
    I get everything there for my son and i

  • 5/5 My5er S. 4 years ago on Google
    Nice sales person offered us help. He provided great service and the pricing we were inquiring about on Leafs jerseys. Was very friendly and personable.

  • 4/5 Creative Impulses P. 5 years ago on Google
    Same as all.

  • 5/5 Josh M. 2 years ago on Google
    Shout out to Jake at this location. Son started football Sunday so had to get him new glove and cleats Saturday. That night we realized we had the wrong ones (baseball instead of football) . Big problem they opened 10 Sunday and practice was across the city at 11. A quick call to Jake and within minutes we had the right cleats and he was very apologetic and offered future services. Awesome services

  • 5/5 Stu B. 2 years ago on Google
    So many great deals for back to school.

  • 5/5 Jordan L. 3 years ago on Google
    TJ was absolutely terrific! He ran up and down the stairs to get me boards to look at, then he put the bindings on the board for me. He was very knowledgeable and a pleasure to talk to. I couldn’t have left happier ! Thank you again TJ I will be back :)

  • 5/5 Patti A. 2 years ago on Google
    Great customer service

  • 5/5 dean s. 1 year ago on Google
    T.j. at the service centre was great! Friendly and amazing service!Found myself in a situation, I needed my bike fixed. Gave me some Advice and fixed my bike In 15 minutes. Will definitely be goin back when i need anything done on my bike....oh and getting my golf clubs regripped

  • 4/5 Jordan G. 1 year ago on Google
    So far so good. Less inventory than pen center location. But they will order it in for you

  • 5/5 DOUGLAS L. 2 years ago on Google
    Great deal on a 3 pack of reusable masks !! Only 88 cents deal of 2022 !! Since it seems like this will be a thing !! #sportchek#pen

  • 5/5 Adam S. 1 year ago on Google
    Great staff and selection! Got everything we came for! And all the staff was great as well!

  • 5/5 Elizabeth J. 5 years ago on Google
    The young man who sold my daughter a pair of shoes was very knowledgeable about the product and took time to explain the difference between a number of shoes. Would reference this particular Sportscheck to anyone.

  • 5/5 Rahat A. 1 year ago on Google
    Excellent customer service! Even though I couldn't find the shoe I was looking for, but the associate helped me find a close alternative.

  • 5/5 Carr J. 1 year ago on Google
    What's can I say..Service Service and Wonderful staff to help in any way they can..I am so happy how they treated my Family this is how retail should run..Compliments to management and staff..Well Done !! And Thank You..

  • 5/5 Caleb 10 months ago on Google
    The staff was great with helping me find a specific item

  • 5/5 Devan E. 1 year ago on Google
    The store is a little bit cluttered, hard to walk around without bumping something. The staff was friendly and not pushy.

  • 5/5 Paul W. 5 years ago on Google
    The staff at this location are fantastic. They are very helpful and knowledgeable about the products and services that Sport Chek offers. Definitely recommend this location.

  • 5/5 Jason A. 5 years ago on Google
    Great experience today at Sports Chek Nancy was awesome fast friendly service on a price match. The last time I was there I also had great service. If you need to go to a sports Chek go here. Thank you Nancy and your co-workers are doing a fantastic job.

  • 5/5 FURAHA B. 3 years ago on Google
    Easy to shop and they have good discounts

  • 4/5 Christopher M. 5 years ago on Google
    A great selection of popular apparel with some nice discounts occasionally as well.

  • 4/5 Saul B. C. 5 years ago on Google
    Awesome place. Staff so friendly 👌

  • 5/5 Aimee M. 3 years ago on Google
    The man was really helpful He helped me thru me trying to pick out a pair of Nike Air for my husband for Christmas

  • 4/5 Niki W. 3 years ago on Google
    Good customer service and fast too well organized

  • 5/5 Mark 3 years ago on Google
    The bike department did a great job on tuning up my kids bikes. Thanks TJ for the great work👍

  • 5/5 oldirtybradster 3 years ago on Google
    I found some shoes relatively quickly for a decent price. Josh was very helpful, thanks buddy!

  • 5/5 Sandy K. 3 years ago on Google
    I am a figure skater who has been training on Pic Skates to maintain my skills while arenas are closed. I was in dire need of new wheels as my current ones were worn down...no place in the Niagara region has anything and skating websites are all totally backordered. I went to Sport Check in the Pen and was helpec immediately by Ethan and Alex who bent over backwards to find me wheels in their shop. They took the time to clean, center and reinstall my new wheels. They also adjusted my rocker and did this in under 30 minutes! Wonderful job gents!!! I had one of the best skate practices in my life because of the work you guys performed. I highly recommend Sport Check and please be sure to ask for Ethan or Alex!!!!

  • 5/5 Audrey S. 3 years ago on Google
    Went into the store to look for running shoes. Andrew was on the floor staff, very helpful, went above and beyond for customer service. I walked out happy with my purchase within less than 30min. Thank you!

  • 5/5 Trina B. 4 years ago on Google
    My mom & I have spent the past 3 days shopping at Sport Chek since they had a great sale if you are a virgin phone member. We shopped at the Fairview Mall location & the staff there is amazing! They went above & beyond to help us out & were willing to help us find sizes, colors & whatever else we needed! Every staff member we dealt with was so friendly, patient & accommodating!! It was a very pleasant shopping experience & we will definitely be back!! Most of the staff that helped us were probably between the ages of 21-24 & their attitudes & work ethic were unbelievably perfect!!

  • 3/5 Rick V. 5 years ago on Google
    Some good products

  • 5/5 T H. 5 years ago on Google
    Great staff at Fairview Mall

  • 4/5 Frank F. 5 years ago on Google
    Found a pair of shoes that fit.

  • 5/5 Lesley B. 5 years ago on Google
    Staff is always friendly at this location. The manager is always helpful :)

  • 5/5 Bob M. 5 years ago on Google
    Great service. Great quality. Great prices.

  • 2/5 Wendy T. 5 years ago on Google
    Not enough staff. Had a hard time accessing fitting rooms. Only one cash available.

  • 5/5 Oscar S. 5 years ago on Google
    Great customer service and prices

  • 4/5 Kritika Arora P. 4 years ago on Google
    Best staff and best selection.

  • 4/5 Cody S. 5 years ago on Google
    Kinda small..

  • 5/5 Sarah S. 5 years ago on Google
    My son loves this store

  • 5/5 Karen S. 5 years ago on Google
    Always have great service at this store. Large selection of equipment and clothing and shoes ... always clean and organized.

  • 3/5 Shane W. 5 years ago on Google
    Sizeist. Lack of choice after size xl... Clean store, helpful staff unless you are fat.

  • 4/5 Greg M. 5 years ago on Google
    Friendly staff

  • 3/5 Nathan K. 5 years ago on Google
    Difficult to find staff for questions. Decent selection on sporting goods. Little pricey on clothing but the quality is there. Biased star review because they have nothing but Leafs hockey jerseys and my son wanted Montreal. Maybe all the habs gear sold out? :) :p

  • 5/5 Mae-Anne B. 5 years ago on Google
    Got good deal on a pair of sketchers

  • 3/5 Aaron M. 5 years ago on Google
    Expensive but good selection.

  • 5/5 Monica D. 7 months ago on Google • 1 review
    went in just to have a look and got excellent service from knowledgeable staff (Ryan) and walked out with great walking shoes! :) thank you!
    1 person found this review helpful 👍

  • 5/5 Kaleb B. 2 years ago on Google • 2 reviews
    Massive shout out to Morgan! I went in tonight looking for some hockey gear and she was extremely helpful and friendly. I had no idea what I was looking for and she answered all my stupid questions. Amazing customer service 👍 Was able to get everything I needed with her help.


Call +1 905-937-4187 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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