Subway image

Subway

Restaurant Fast food restaurant Meal takeaway Sandwich shop Catering service

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention time, subs, great, good, order, subway, Subway, toppings, location, ordered,


Address

111 Fourth Ave Unit 6, St. Catharines, ON L2S 3P4, Canada

Website

restaurants.subway.com

Contact

+1 905-684-2882

Price rating

$ $$$

Rating on Google Maps

3.80 (162 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 11 pm
  • Friday: 9 am to 11 pm
  • Saturday: 9 am to 11 pm
  • Sunday: 9 am to 10 pm
  • Monday: 9 am to 10 pm
  • Tuesday: 9 am to 10 pm
  • Wednesday: 9 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: time (13) subs (11) great (9) good (8) order (8) subway (7) Subway (7) toppings (7) location (7) ordered (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sandhya P. 1 year ago on Google • 389 reviews
    Stopped here for a quick bite on our way to Toronto from Niagara Falls. Very friendly and fast service. First time seeing the green goodness avocado (sauce) on the menu, it’s very tasty. The veg green goddess bowl wade a perfect tasty salad. It’s also the biggest subway I have seen. They need to get that restroom door fixed as it does not close, that’s the only con in that store.
    2 people found this review helpful 👍

  • 1/5 Jonathan B. 1 year ago on Google
    Trash Subway. Out of all bread except brown. Person behind the counter barely knows what they're doing and couldn't even grill my sandwich without dumping half the toppings. Threw my sub on the counter and ran in the back without saying a word. Garbage was full to the point that it was overflowing onto the floor. Listen, if you guys hate your customers so much, just shut this location down. Trust me when I say no one will miss you.
    2 people found this review helpful 👍

  • 5/5 Nadia R. 2 years ago on Google
    The staff in there are always great. Tonight there was a young beautiful girl and a young guy working there. Great job. Sorry i didn't get your name but thank you for your woderful service.
    2 people found this review helpful 👍

  • 5/5 Tiana M. 8 months ago on Google • 15 reviews
    Had such a good experience here that I felt inclined to leave a review. I have never had very high hopes for Subway, as usually the workers make my sandwich sloppily and have the most unbearable attitudes. However, I this time I was very impressed by how clean and well kept the place was as well as how kind and well mannered the worker treated me. The sandwich was made perfectly and tasted great, and the girl Elisa (if I remember correctly) was especially nice which really made the whole thing great. Hope the other Subways around town take notes.
    1 person found this review helpful 👍

  • 5/5 Vincent L. 2 years ago on Google
    I'm a vegetarian they went way above and beyond and even asked if I wanted them to xhange their gloves to accommodate this ! Wasn't even a thought on my mind but I loved that they asked
    1 person found this review helpful 👍

  • 1/5 Kris B. 1 year ago on Google
    The man or child at the counter didn't ask us a single question or talk to us at all, toasted the subs without asking if we wanted them toasted & lunch meat is disgusting when it is hot. Loaded the subs so full HE couldn't even properly close them, was very rude & acted like he didn't want to be there & had his airpods in. If you're going to hire people to work for you make sure they actually WANT to be there or care about what the customer wants & needs. There's a bunch of other Subway's in the city & we definitely will not be coming back to this one. Absolute insanity
    1 person found this review helpful 👍

  • 1/5 Moe N. 1 year ago on Google
    Went in and more than 70% of the menu items they “did not have”. Employees also were clueless.
    1 person found this review helpful 👍

  • 1/5 z z. 10 months ago on Google
    I had a rather disappointing experience today. I ordered a steak sub online, but was disheartened to find it delivered in poor packaging with no stickers attached. The bread had out of the wrapping paper, and to make matters worse, it was delivery on the floor. The state of the food was such that I couldn't bring myself to consume it, compelling me to reorder another two subs. I left a message for the restaurant, reminding them to not forget the stickers this time. On my second order, I noticed they did remember the stickers, but only one sub had a sticker on it. Much to my disgust, I found a short black hair in this sub - it was absolutely revolting. I called the restaurant to express my dissatisfaction. The staff who took my call mentioned that he had prepared my order himself and that he DOES NOT put stickers on the packages unless specifically asked. He assured me that it wasn't necessary since he didn't think the delivery drivers would tamper with the food. When I informed him about the hair I found, his response was rather bizarre. He insisted his hair was brown, implying the hair might have come from the delivery driver. The audacity of this response was truly unbelievable. I have ordered from this location many many times in the past and have always been pleased with the great taste and well packaging of my orders. However, this instance was an exception, and I'm left wondering if the person preparing my order was new or if they simply didn't care about their work. The entire experience was not only a waste of food but also a waste of my time and money. It's unfortunate that I could only get a half refund since my order was placed through Skip, not the Subway app. I placed the first order at 14:33, and now, three and half hours passed, I'm left with nothing but disappointment. Will send an email to Subway office to seek resolution, and will not order from this particular location unless there's a change in personnel.
    1 person found this review helpful 👍

  • 4/5 Erin De F. 3 months ago on Google • 353 reviews New
    Had much better subway rice bowls but the service was amazing.

  • 1/5 Theresa B. 11 months ago on Google • 76 reviews
    Had ordered 3 subs one made with the wrong dressing. When saying I was allergic the maker argued with me. She also used the same knife to cut all 3 soI couldn't eat anyone then . I took 2left the 3rd s. No apology no offer to remake. As far as I know it went in the garbage. 40$ today nothing ever again. If I had eaten any of them I could of died

  • 5/5 marillion l. 1 year ago on Google • 6 reviews
    Came to this Subway Friday January 20th during lunch time. I was only waiting a few minutes to be served but long enough to witness a very rude customer verbally attack the 2 employees because they were out of a few items. The 2 employees, (who I found out were mother and daughter), continued to try to serve the rude woman with cheerfulness and kept apologizing to her for not being able to make her happy. They even offered her a couple of cookies for free. I honestly felt so bad for the employees. In my opinion, these employees went above and beyond great customer service. I will definitely be returning to this subway. Thank you ladies for giving me something to smile about yesterday

  • 5/5 Rashmi K. 5 months ago on Google • 6 reviews
    We ordered custom subs and they were delicious! The parking is also good too, as there is a lot of parking space.

  • 1/5 John K. 11 months ago on Google • 4 reviews
    There were 3 customers in front of me and I waited 25 minutes until I walked out without ordering. Thought my visit the line did not move. This was lunch time Saturday. No one even acknowledged me to say hello or to apologize for the wait. Subway please speak with the manager of this location, the staffing is substandard, if I am in a hurry I will not be stopping here

  • 1/5 nitish m. 1 year ago on Google • 3 reviews
    Been going here for a long time but never had such an experience before. There is a new employee and i understand training takes time but at the same time there was no one to train her. I ordered two subs that were falling apart as soon as i took them out the paper wrap. I ordered a tuna that had no tuna on it. Its like a lil spread. Very bad experience, it is the second time this girl has ruined my order. Gotta stop going there if it stays this way.

  • 1/5 N B. 4 months ago on Google • 3 reviews
    The girl working was really untrained and did not handle the food good at all. This was the worst sandwich we’ve had in subway. Everything was just so messy and squished after she cut the bread in half. Did not enjoy at all and regretted choosing this place for dinner.

  • 5/5 Ayman C. 2 years ago on Google
    Great guy there. Helped me find the cure to covid, and solving world hunger.

  • 1/5 Matt P. 1 year ago on Google
    Tried to go there two different times and had to walk out empty handed because they were out of most sub/bowl options and toppings. Don't go there if you're set on getting a certain sub or bowl. They probably don't have it.

  • 3/5 Canadian F. 1 year ago on Google
    Kind of hit and miss, but mostly good I'd say. Mostly just referring to freshness of toppings. Staff are usually friendly

  • 1/5 daniel s. 1 year ago on Google
    DO NOT GO!!!!! -100 stars. 5pm nov 29, after working 14 hours i stopped here for dinner. not 1 word was said other then what do you want. Asked for salt and pepper at the end, salt came out way to much.. 1/4 inch on top the sub. I asked for a new one and was told "no, have a good day". I will now go out of my way to warn people not to go here. Not to mention the place was disgusting.

  • 5/5 Krista D. 2 years ago on Google
    Always fresh quick service generous on toppings and good value keep up the great work

  • 1/5 Nan 1. 1 year ago on Google
    Dirtiest subway! Nothing is fresh… honestly, it’s not that hard to make a fresh sandwich! Going down the street to FireHouse from now on..

  • 4/5 Luke l. 1 year ago on Google
    The people working today were 100% Bad news though, they did not have chicken teriyaki left. had to try a new sub. it was GREAT! thx for your help. 100% will be back but i hope you have stock.

  • 2/5 Omni C. 2 years ago on Google
    I come here often and I don't seem to get reasonable employees ever they always get something wrong and they throw everything together so it's always to late to correct them even had to look at the pictures 5 times to still mess up.... I'm very annoyed especially I wasn't that hungry just wanted a small bite to eat and the only potato bun that comes with crispy chicken is just that and I obviously didn't order that Chipotle is quite different than crispy

  • 1/5 Susan R. 1 year ago on Google
    Wow, normally there is a very pleasant mature lady working at this Subway and whether it was her day off or she was in the back...but I was waited on by a YOUNG lady with absolutely no personality. Thanks,but no thanks, too many other options out there

  • 1/5 Jakub C. 2 years ago on Google
    Take your small 12" sub and shove it up your you know what, overpriced under sized shait, go under already

  • 1/5 AliceMary N. 2 years ago on Google
    The guy making the sub was SSSSUUUPPPEEERRRRR SLOWWWWW Waited for about 45 mins as he made subs for 2 customers 🤔😔 don't recommend this location

  • 5/5 Adash B. 3 years ago on Google
    Seems ridiculous reviewing a subway location but the employees here truly go above and beyond. Thank you !

  • 5/5 Angelo I. 3 years ago on Google
    They have good subs and the staff is very polite and friendly great job thank you .

  • 5/5 D'Arcy R. 3 years ago on Google
    Great food, everything is always fresh, it's particularly clean and they follow covid-19 protocols. The staff is always friendly

  • 5/5 martin n. 2 years ago on Google
    Super nice guy and made me a super good sub the guys name is Rob, he really took his time, toppings did not fall out at all unlike other places I go to, I went at 10pm and yet the stuff were super fresh with all the toppings options available.

  • 5/5 Kaylyn E. 3 years ago on Google
    We just got back from this location and our subs were honestly great. We frequently attend subway but during this experience we can tell Rob took his time and treated us kindly while there! Thanks Rob!

  • 3/5 Adam W. 3 years ago on Google
    Picked up 3 subs that were ordered through the app. The veggie sub was listed for extra tomato, spinach and onions but was pretty lacking. Sub was absolutley drenched in sweet onion sauce and was falling apart wet bread by the time I arrived home 5 minutes later. The cut was 1/2 through the one side of bread only but tore easily enough since the bread was a soaking wet mess. The other 2 subs were not too bad but a bit light in toppings. There are.other options on the area for fresh sandwiches and sub style food as plazas are plentiful at this intersection.

  • 2/5 Michelle M. 2 years ago on Google
    The lady who made my sub was super nice and friendly, had told me she was just starting out! Super great customer service on her behalf. When I went in there was a line (as always) this place always seems to be so slow and understaffed, their veggie section was a mess also, tomatoes looked frozen, veggies mixed in together… just not appealing. Wouldn’t hurt to hire more staff so that your store can run to its best ability!

  • 1/5 Lydia K. 6 months ago on Google • 1 review
    Staff very unsure of what she was making...very high price for what you get for 1 sub, will never return


Call +1 905-684-2882 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Healthy options
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup

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