Eclipse image

Eclipse

Clothing store Womens clothing store

👍👍 I never got her name but she has silver nails and dark hair, super welcoming and friendly and honestly amazing customer service! If i were her manager i would definitely give her a promotion:) People often mention store, service, amazing, customer, time, experience, dress, staff,


Address

221 Glendale Ave, St. Catharines, ON L2T 2K9, Canada

Website

www.eclipsestores.com

Contact

+1 905-641-1517

Rating on Google Maps

4.60 (31 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 6 pm
  • Sunday: 11 am to 5 pm
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: store (16) service (11) amazing (9) customer (9) time (7) experience (7) dress (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Cara G. 3 years ago on Google
    I never got her name but she has silver nails and dark hair, super welcoming and friendly and honestly amazing customer service! If i were her manager i would definitely give her a promotion:)
    1 person found this review helpful 👍

  • 5/5 Carla M. 4 months ago on Google • 61 reviews
    The one thing that really stands out in this store compared to all the others is the genuine kind service you get right from walking in the door. They’re always so nice, friendly, helpful, and the vibes are always so positive! I came in here last week and bought a beautiful black dress for a work Christmas party this year and it was exactly what I was looking for. The girls were so nice, complimenting the dress on me and giving honest feedback which is appreciated! Just one thing - too many sparkles.. I know it’s Christmas time.. but not everyone wants to look like a shimmery disco ball in every colour... Glitter everywhere.

  • 5/5 Joyce van T. 10 months ago on Google • 13 reviews
    Amazing atmosphere because of the young blonde girl from Norway (forgot to ask her name) She knows what customer service means with fun and smiles she helped me and my sister among other customers and we walked out of the store with several amazing tops in a very Happy 😊 Mood! Don't let her go and show her your appreciation : she deserves it! The sisters in pink

  • 5/5 Elisabeth S. 9 months ago on Google • 12 reviews
    Yanique was so helpful! I'm a heavier woman and she was so kind about it and jumped on helping me find the best options. She found me like 5 flattering dresses and accessories. Really feels like she loves her job and deserves a raise!!!

  • 5/5 TM 3 months ago on Google • 10 reviews New
    The service is excellent here. The prices are a bit high but the sales are a really good deal. The customer service is absolutely amazing. Love the lady with the long black hair. She’s a sweetheart.

  • 5/5 Christina M. 11 months ago on Google • 7 reviews
    Wow ! I haven't had such amazing customer service in so long. I forget the ladies name.... blonde hair and is a school teacher during the week. This lady was so patient with me and helped me get a few outfits for upcoming events. She was truly amazing!!! I adore the dresses, etc. I will definitely be returning.

  • 5/5 Kate M. 4 months ago on Google • 6 reviews
    This store has the friendliest, most amazing staff!! I have a hard time picking out clothes for myself, and every time I’ve gone into Eclipse the staff have helped me find something that I’m really excited about. Great selection of affordable smart casual workwear, and the friendliness/helpfulness of staff makes this the first store I go to when I’m looking for something new for work.

  • 5/5 georgette 1 year ago on Google • 4 reviews
    I had the best experience in this store. Theo and Ylva went above and beyond at helping me find a beautiful dress for my birthday and even let me make the purchase while the store was already closed. Theo made sure to not rush me through the whole process, and that made my experience so much better. He directed my choice kindfully and thoughtfully, working an extra twenty minutes to accomodate my shopping experience, and I truly think that the world definitely needs more people like him. Ylva also was super sweet as she made suggestions on which dress to pick for my birthday party and guided me the entire time with a smile! I have attached two pictures of me wearing the beautiful (and discounted!!) white dress that I wore, and I could not be more thankful of Theo and Ylva helping me immensely through choosing it! Will definitely be back!! :)

  • 5/5 jenna v. 2 years ago on Google
    I absolutely love this place and the staff.. I came there today ( august 17th 2021) it was around 10:15 am there was a nice all lady black long hair her name started with am she was a young beautiful lady very sweet and the customer service was 110% I’ll be sure to come back thank you

  • 1/5 Jennifer G. 10 months ago on Google
    Visited this location tonight (June 7) between 8-8:30pm. I was the only customer in the store and the 2 clerks were busy talking about their personal lives and did not even acknowledge my presence or offer to help me find what I was looking for, I felt like I didn't belong there so I walked out. I was VERY disappointed as I am a regular shopper at this store and I love the products

  • 5/5 Melissa M. 1 year ago on Google
    Gorgeous clothes, affordably priced and fantastic staff. My new fav fashion store.

  • 5/5 Alekhya L. 2 years ago on Google
    amazing experience and they have very cute and modern dresses my go to store always and prices are fine, bit pricey but materials are so good. always shop here these days. sales persons always help me with matchings and review on dress how it looks on me if i needed.

  • 5/5 Yanique L. 4 years ago on Google
    This is an amazing company to work. Customers comment on their shopping experience is wonderful.

  • 4/5 Cayla C. 5 years ago on Google
    Staff was very helpful. I was able to find what I was looking for right away. The change rooms feel a little cramped and the store was very very warm which made shopping a little uncomfortable.

  • 1/5 nicki p. 5 years ago on Google
    I was in the St.Catharines store with my daughter shopping....we walked in and started to shop gathering clothes to try on.. no one asked us if we needed help or a change room.. my daughter had to ask for one...the 2 employees were chatting behind the counter.. my daughter tried on a bunch of stuff.... the one girl came over after awhile and asked how things were going...but only after I had to get my daughter different sizes in multiple items ...multiple times...we both made purchases but only because we need summer stuff for a trip....the staff here needs serious training on customer service....they do nothing but chat to each other...

  • 5/5 Rosamaria U. 5 years ago on Google
    Reasonable priced clothing and great styles. The sale associate was very helpful and didn't push too much when I wasn't comfortable with some items

  • 5/5 Krista D. 2 years ago on Google
    Amazing experience the 2 sales clerk went up and above found exactly what I wanted for great customer service and good value check out this great store

  • 5/5 Brenna C. 2 years ago on Google
    Great experience for my young daughter who was in the store on a budget. A newer employee, obviously well-trained, took the time to make her feel special. We will definitely be back!

  • 5/5 Sarah L. 9 months ago on Google • 1 review
    Every time I’ve come here the service has been absolutely incredible. All the workers are so friendly, outgoing, positive, kind & helpful. This store provides the best customer service I have ever experienced - every single time. Addy helped us today and was amazing. Prices are very reasonable as well and everything is great quality. Cant recommend this store enough.


Call +1 905-641-1517 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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