Restaurang Saffran image

Restaurang Saffran

Restaurant • Persian restaurant

😠 very rude female staff especially the blond one , distracted registers the wrong order , don't get me started on the attitude . she should be working in the kitchen not in the front representing the restaurant and taking ordered , no basic customer service skill . and when she takes the wrong order... People often mention restaurant, service, good, order,


Address

Hanstavägen 55 F, 164 91 Kista, Sweden

Website

restaurang-saffran-i-kista.business.site

Contact

+46 8 82 40 43

Price rating

$$ $$

Rating on Google Maps

3.20 (521 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 9 PM
  • Tuesday: 10 AM to 9 PM
  • Wednesday: 10 AM to 9 PM
  • Thursday: 10 AM to 9 PM
  • Friday: 10 AM to 9 PM
  • Saturday: 10 AM to 9 PM
  • Sunday: 10 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: restaurant (7) service (7) good (7) order (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Aya A. 2 years ago on Google • 5 reviews
    I usually buy from this place! It’s delicious but today I had a very ugly unpleasant experience with a blonde lady who was standing at the cashier , she had an attitude from the beginning, didn’t say hi, no eye contact, she was talking on the phone while I was ordering, I ordered chicken kebab and I was waiting for my order, she gave me a wrong one , I told her this isn’t what I ordered, she kept replying to me in Swedish even though I told her I don’t speak Swedish, she kept telling everyone that I ordered number 25 on the menu, I told her I didn’t even said any numbers , I CANT SPEAK SWEDISH. She suddenly started running to the guy from the next restaurant to translate and she was very very very very rude. I’ve never seen an aggressive behavior like this before, very unprofessional , very loud! While waiting for them to fix the “wrong order” she put my money back. Very rude, racist and aggressive women. If the OWNER IS READING THIS, I PROMISE YOU WILL LOSE CUSTOMERS if you keep this nasty blonde women. This is unacceptable in customer service and on top of her rude attitude from the beginning, she did this. Will she have this attitude with a white Swedish person? Absolutely not, it’s sad that she’s clearly an immigrant and she’s acting this way towards other non Swedish people. Very disappointing, the previous owners/staff were friendly and nice! Shame on you
    6 people found this review helpful 👍

  • 1/5 Nafesa A. 2 years ago on Google
    very rude female staff especially the blond one , distracted registers the wrong order , don't get me started on the attitude . she should be working in the kitchen not in the front representing the restaurant and taking ordered , no basic customer service skill . and when she takes the wrong order she makes a scene to blame the customer.
    6 people found this review helpful 👍

  • 4/5 Balkrishna S. 9 months ago on Google • 295 reviews
    We called the food from Uber Eats to our hotel. The vegetarian food was quite good. The Naan could have been better.

  • 1/5 Aya A. 1 year ago on Google • 3 reviews
    Went again , the blonde lady at the cashier started telling me I remember you and we had an altercation few months ago blablabla , at some point I wanted to cancel my order but I said let me give them a chance even though I had a gut feeling that the food will be bad on purpose because she’s clearly upset because of the incident. As I expected, the food was unbelievably trash. I actually feared for myself eating it because it was weird , very raw .. it wasn’t fresh, I threw everything in the trash. I really advise anyone to stay away from this restaurant, I don’t think the owner is a smart business man for keeping this women as the face of the restaurant. Anyway, again stay away from this restaurant.
    2 people found this review helpful 👍

  • 1/5 Notso t. 1 year ago on Google
    Most pathetic tasteless food EVER. Horrible experience. If you are not an Irani person, don't bother going here. You will PUKE and be depressed with wasting your money. Food is served in little quantity, cold, without any kind of salad, bread, sauce, or drink. Just bland Effin' green Rice and horrible meat. Woman standing there has no idea how to do a take away even. Chopped the food into little pieces to fit into her little take away box. Zero presentation. Zero sense of business. just making money and showing her red flashy lipstick. Stay away if you have never been there. Save your money on something better.
    2 people found this review helpful 👍

  • 5/5 Nafis B. 8 months ago on Google • 157 reviews
    Those who love Persain Food should try this restaurant food. They have lots of options and great quality of food.

  • 5/5 Evan S. 2 years ago on Google • 106 reviews
    Love Persian food, tasty and home made 🤤

  • 4/5 Amir A. 6 months ago on Google • 49 reviews
    We went there for lunch. We were looking forward to having Alo Esfenaj (Spinach and Prune stew) but they had ran out of it. We ended up ordering Mahicheh and Gheimeh. The rice was rather bland and the stews were a bit too salty, but when you had them together, they balanced each other out. Overall it was good enough to go back to try more dishes, especially the Alo Esfenaj.

  • 4/5 mr p. 3 months ago on Google • 20 reviews New
    I have got a very Good service. Very polite and friendly customer service by Sarah (I asked her name). She was very helpful and patient and explained about different food. Thank you

  • 4/5 Nathaniel H. 11 months ago on Google • 20 reviews
    The food is reasonably good. Quick and good. We usually get the kabab or lamb. Often a great option when my wife and I don’t feel like cooking.

  • 5/5 Jamil S. 4 years ago on Google • 18 reviews
    Consistently excellent food. I've been here multiple times and the kebabs are consistently well cooked, flavorful and juicy. I am not sure why people are complaining about the service as this isn't a sit down restaurant. There isn't much to it you order and you wait. Prices are a bit high but I don't mind as long as the food quality remains this way.

  • 5/5 Mohammed E. 8 months ago on Google • 5 reviews
    Das Essen hier ist mega lecker. Seit Jahren esse ich hier wenn nach Stockholm fliege und ist immer gut

  • 4/5 StarBeauty S. 1 year ago on Google
    The only one that actually serves classic Swedish 'husmanskost' in Kista C. Nice pancake dishes. Sometimes waiting time during the rush hour.

  • 1/5 hasse shoo (hasse s. 1 year ago on Google
    Very bad Iranian food, I am from Iran and I know that the fasanjon taste horrible here, I know the kobideh is very dry. It is very sad to see so many people get the wrong taste of Iranian cuisine! Please improve your cooking skills and food quality !!

  • 2/5 Den F. 1 year ago on Google
    Very bad service. The lady very rude. Food not so fantastic

  • 2/5 niloofar h. 1 year ago on Google
    The Ash was so bad just the worst Ash I ever eaten, other food not good either!

  • 3/5 Arvin R. 1 year ago on Google
    The prices are good but the food is not very tasty.

  • 5/5 Patrick R. 5 years ago on Google
    Food is delicious and the staff is full of smiles. The meal had just the right amount of spice and the naan bread and rice were perfect. Will definitely return here the next time I am in Stockholm.

  • 5/5 Navid N. 2 years ago on Google
    Great food and great service. The staff are ultra friendly and hospitable. Keep up the great work. I will be back again. Mersi.

  • 1/5 Parastoo M. 10 months ago on Google • 3 reviews
    Koobideh didn't taste good at all. The rice wasn't tasty either. I'll never recommend Saffron to anyone!

  • 3/5 Nader V. 1 year ago on Google
    a nice Persian resturant with main persian cusines like Koubideh, Joujeh, Gheime and Ghorme Sabzi and so more. At the lunch time they offer free drink and salad. like other middleeast cusine the portion is so big and reasonable for the price. the only problem is that they have lack of employee or waitress to reppnse to the customers or prepare the food. always I can hear lots of complain that they say when our food would be ready finally?!


Call +46 8 82 40 43 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout

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