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Frequently mentioned in reviews: hospital (17) Ersta (16) care (13) doctor (7) surgery (6) staff (6)
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  • 1/5 Lily L. 6 years ago on Google
    I had very bad experiences from Ersta hospital surgical section. I was in Ersta surgical section meeting dr J.Magnusson about serious intestines problems. I had intestines from up to down in stomac all grown together. He wouldn't save my life. In Swden there is ok from doctor to refuse surgery what will save a life becouse there is no law what makes doctor pay to patient for irresponcible action.
    10 people found this review helpful 👍

  • 1/5 Herr D. 4 years ago on Google ‱ 72 reviews
    Perfect illustration of morally and financially bankrupt Swedish health care. Waiting for a year for an important surgery and they refuse to even answer calls referring to the net. Unacceptable! Avoid dealing with the clueless people who don't care!
    8 people found this review helpful 👍

  • 5/5 Leonard “Leo” K. 6 years ago on Google ‱ 854 reviews
    Regardless of my experience at Ersta, I have the utmost respect and admiration for medical staff and particularly nurses to start with. Even if it's their job, like any jobs, people can do it better or worse. At Ersta, I've only had very good experiences with the staff being extremely caring and taking their time to make you feel comfortable and calm. The whole atmosphere of the hospital is welcoming and feel-good in general. The location and beautiful view of DjurgÄrden is a very nice cherry on top. If you have the possibility to choose, I would really recommend this hospital.
    2 people found this review helpful 👍

  • 5/5 Mango I. 6 years ago on Google
    They patched me up good.
    2 people found this review helpful 👍

  • 5/5 Jan L. 3 years ago on Google ‱ 7 reviews
    English: (For Swedish version -scroll down) Surgery and anesthesia clinic at Ersta Hospital: Can highly, highly recommend this small hospital in central Stockholm! On August 5, 2020, I underwent hernia surgery at this Hospital. Have performed the same operation once before at Aleris-Nacka Hospital. Must say care environment and treatment was like night and day. At Nacka I experienced much more of a “care factory” and was at times treated quite a bit step-motherly. I do not say Aleris I bad care provider I just in this case compare these two units and must say I -r-e-a-l-l-y- do prefer Ersta for abdominal surgery. Basta! This was during CoVid19 outbreak and the day before the procedure I was summoned to test. Simple procedure (sample in nose & blood sample) that took a maximum of 25 minutes all in all. All communication with all staff at this hospital was calm and composed. At Ersta you’re all the time cared for in a way I as an adult never been in the regular Swedish healthcare system before. Only exception from that is the excellent FamilyCare Clinic In where I underwent some Tooth Surgery in 2017/18. All staff were incredibly nice and relaxed, you could joke and have a calm dialogue about the procedure and what was going to happen. Maybe I was operated on during an unusually quiet day, but having two staff who take care of me when I got of anesthesia felt incredibly luxurious. :) Thank you! Can not enough recommend choosing Ersta as the first choice provided the care you choose is in their range. I was sent to this hospital by my family doctor in Hammarby Sjöstad and I want to thank him for choosing Ersta for me. Some parts of the hospital are in need of refurbishment and therefore a completely new unit is now being built behind the old hospital. Looking forward to visiting those premises whenever possible. An entirely pleasant care experience with a deep humanitarian touch. A s pleasant as a hernia Operation can get, I must say. :) Swedish: Kirurg- och anestesikliniken pĂ„ Ersta sjukhus: Den 5:e augusti 2020 genomförde jag brĂ„ckoperation pĂ„ Ersta sjukhus. Har genomfört samma operation en gĂ„ng tidigare pĂ„ Nacka Sjukhus och vĂ„rdmiljö och bemötande var som natt och dag. PĂ„ Nacka upplevde jag mycket mer ”vĂ„rdfabrik” Ă€n pĂ„ Ersta och jag blev dĂ€r bitvis ganska styvmoderligt behandlad. Detta var under CoVid19-utbrottet och jag blev dagen innan ingreppet smitt-testad i en enkel procedur (prov i nĂ€sa & blodprov) som tog max 25 minuter allt som allt. All kommunikation med personal pĂ„ detta sjukhus var lugn och sansad. Upplevde mig hela tiden sedd och omhĂ€ndertagen pĂ„ ett sĂ€tt jag aldrig tidigare i vuxen Ă„lder blivit inom svensk vĂ„rd! Kan varmt rekommendera detta mindre sjukhus i centrala Stockholm. Upplevde all personal som ytterst professionell och sansad man kunde skĂ€mta och ha en lugn dialog om ingreppet och vad som skulle ske. Kanske blev jag opererad under en ovanligt lugnt dygn men att ha tvĂ„ personal som mĂ„nar om mig vid uppviket kĂ€ndes otroligt lyxigt. :) Kan inte nog rekommendera vĂ€lja Ersta som förstahandsval förutsatt vĂ„rden du vĂ€ljer finns i deras utbud. Jag blev remitterad av min huslĂ€kare i Hammarby Sjöstad och jag vill tacka för att han valde Ersta Ă„t mig. Vissa delar av sjukhuset Ă€r i behov av upprustning och dĂ€rför byggs nu en helt ny enhet bakom det gamla sjukhuset. Ser fram emot fĂ„ besöka de lokalerna nĂ€r sĂ„ blir möjligt. En alltigenom vilsam vĂ„rd som jag annars tror man bara kan fĂ„ pĂ„ Schweiziska privatkliniker. :) VĂ„rdupplevelse med humanitĂ€r prĂ€gel.
    1 person found this review helpful 👍

  • 1/5 Anna K. 2 years ago on Google
    (Translated by Google) Your treatment of patients and visitors is under all criticism. You are really unpleasant both in telephone contact with the nurse and the doctor. When you come to the health center, you are helpless and really scold someone on the spot - awful. I had contact with the doctor Anna Svernedal on the phone and it was a long time since I talked to any nicer person. She also did not call at the scheduled time, but only when it suited her, when I was busy at work. Disrespectful. The nurses are not at all accommodating. They mostly seem to find that patient service is heavenly awkward. When I had booked an appointment for an X-ray, I had to wait 45 minutes in the waiting room to be admitted. Even though I was sitting there alone and no one was before me. Disrespectful! Embarrassingly bad, Ersta VÄrdcentral! I will change health center immediately. (Original) Ert bemötande av patienter och besökare Àr under all kritik. Ni Àr riktigt otrevliga bÄde i telefonkontakt med sjuksköterska och lÀkare. NÀr man kommer till vÄrdcentralen Àr ni ohjÀlpsamma och pÄ riktigt skÀller ut en pÄ plats - hemskt. Jag hade kontakt med lÀkaren Anna Svernedal pÄ telefon och det var lÀnge sedan jag talade med nÄgon otrevligare mÀnniska. Hon ringde heller inte pÄ planerad tid utan först nÀr det passade henne, nÀr jag var upptagen pÄ jobbet. Respektlöst. Sköterskorna Àr inte alls Àr tillmötesgÄende. De verkar mest tycka att patientservice Àr himla besvÀrligt. NÀr jag hade bokat en tid för röntgen fick jag vÀnta i 45 minuter i vÀntrummet pÄ att fÄ komma in. Trots att jag satt dÀr ensam och ingen var före mig. Respektlöst! Pinsamt dÄligt, Ersta vÄrdcentral! Jag ska byta vÄrdcentral direkt.
    1 person found this review helpful 👍

  • 5/5 Natalie C. 5 years ago on Google ‱ 32 reviews
    Very good doctor and nurses were fantastic very good treatment and care. I loved how they took care of me and payed attention never even asked for help or anything. Fantastic views but anyone coming with you needs to wait at the cafes outside as they don't have their own cafeteria.

  • 5/5 Simona P. 3 years ago on Google ‱ 20 reviews
    Everything went perfect! Most professional , helpful and pleasant employees! Everybody is so friendly and even if we weren’t allowed to have visitors (because of the pandemic) I didn’t felt alone at all. They came regularly to ask me how I feel and if I need anything. I had pain after surgery but i never pushed the red button because they were frequently checking on me. I have nothing but excellent things to say about the hospital and every single person that works there. I am very happy that i had my surgery with them!

  • 5/5 Kim S. 1 year ago on Google ‱ 4 reviews
    Well functioning small unit highly specialised with motivated staff.

  • 5/5 Makan Photographer (Makan P. 1 year ago on Google
    a place to see

  • 1/5 Marguerite A. 8 months ago on Google ‱ 1 review
    If I could give this hospital a zero rating, I would. My fiancee is traveling through Stockholm Sweden on his way home to the United States. On his way back home (between flights) he got into a car accident, and sadly, he got stuck at this hospital. Now, if you are a traveler through Sweden and you require emergency treatment at a hospital, you absolutely have a right to emergency care. So, foolishly I thought that since emergency hospital care is a right in Sweden, I thought that they would take care of my fiancee first and make him healthy again first before demanding any payments. Silly me... little did I know that this hospital forces patients to pay for every treatment, procedure and amenity before anything is done. Imagine demanding payments from a patient dealing with car accident injuries. And if you don't pay, they will kick you out of the hospital no matter what your condition is. Any hospital in the United States that treated patients like that would not only get sued, but also would probably be closed down. As I said, if I could give this hospital less than 1 star, I absolutely would.
    1 person found this review helpful 👍

  • 5/5 ĐŻĐœĐ° 1 year ago on Google ‱ 2 reviews
    I did a gastroscopy there, the doctor and nurse were at the highest level! I want to thank them🙏 more such professionals! Thank you!

  • 4/5 SHAAN P. 4 months ago on Google ‱ 1 review
    Hello can i get HR email please Thank you

  • 4/5 Nisha G. 3 months ago on Google ‱ 1 review New
    Please share your email ID it’s something urgent.


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