Kaplans Auktioner image

Kaplans Auktioner

Jewelry store ‱ Jeweler ‱ Jewelry designer ‱ Watch store ‱ Jewelry buyer ‱ Gold dealer ‱ Diamond dealer ‱ Jewelry manufacturer ‱ Coin dealer ‱ Auction house

😠 No service. And very little knowledge. People often mention service, auction, jewelry,


Address

Biblioteksgatan 5, 111 46 Stockholm, Sweden

Website

www.kaplans.se

Contact

+46 8 545 016 00

Rating on Google Maps

3.50 (68 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 11 am to 4 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (6) auction (6) jewelry (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dan A. 5 years ago on Google ‱ 4 reviews
    No service. And very little knowledge.
    7 people found this review helpful 👍

  • 3/5 I am Q. 1 year ago on Google ‱ 1158 reviews
    In simple terms, this is a second-hand shop for more expensive products from the most famous and luxurious brands in the world. Here you will find all types of accessories, handbags, watches, rings and necklaces, but also cups and jars made of silver and pewter by famous artists.
    3 people found this review helpful 👍

  • 1/5 vintage i. 2 years ago on Google
    (Translated by Google) See pictures below. Shouldn't an auction house write some information or post at least a picture if an original thorn lock is in such poor condition? There is no information whatsoever about the thorn lock at auction. Kaplans does not agree to any compensation without saying that they can set up the watch again, which means double commission for Kaplans on the same item. Take a time auction at the next purchase or sale of your vintage watches and jewelry !!! Professional service, fast payment. (Original) Se nedan bilder. Borde ett auktion hus inte skriva lite information eller lÀgga upp Ätminstone en bild om ett original törnlÄs Àr i sÄ dÄligt skick? Det finns ingen som helst information till törnlÄset pÄ auktion. Kaplans gÄr inte med pÄ nÄgon kompensation utan att sÀga att de kan lÀgga upp klockan igen, vilket betyder dubbel provision för Kaplans pÄ samma föremÄl. Ta zeitauktion vid nÀsta köp eller sÀlj av dina vintage klockor och smycken!!! Professionella service, snabb betalning.
    5 people found this review helpful 👍

  • 5/5 Prins O. 3 years ago on Google
    (Translated by Google) The world's best customer service. Can't help but recommend because they are so heavenly knowledgeable. A watchmaker I had gone to said my watch was a copy. Therefore, be with them to get this checked. Luckily, the watch was genuine. (Original) VÀrldens bÀsta kundservice. Kan inte annat Àn rekommendera eftersom de Àr sÄ himla kunniga. En urmakare jag hade gÄtt till sade att min klocka var en kopia. Var dÀrför hos de för att fÄ detta kontrollerat. Klockan var som tur var Àkta.
    4 people found this review helpful 👍

  • 1/5 Matthew T. 2 years ago on Google ‱ 25 reviews
    Slow, rude and unhelpful.
    3 people found this review helpful 👍

  • 5/5 Ivan B. 5 years ago on Google ‱ 44 reviews
    Great Auction with excellent team!
    2 people found this review helpful 👍

  • 5/5 Wilhelm H. 2 years ago on Google ‱ 34 reviews
    Very nice and clean feels safe at all time. Best place ever go and buy you stuff here like jewelry and watches!! Nice and helpful service. Coming back 100%
    2 people found this review helpful 👍

  • 1/5 Annabel W. 2 years ago on Google
    (Translated by Google) An auction house that is not responsible for items they sell. Full focus on province. Sell ​​and buy via Zeitauktion, Bukowskis instead. (Original) Ett auktion hus som inte har ansvar för föremĂ„l de sĂ€ljer. Full fokus pĂ„ provinsion. SĂ€lj och köpa via Zeitauktion, Bukowskis istĂ€llet.
    2 people found this review helpful 👍

  • 5/5 Carl H. 7 years ago on Google ‱ 74 reviews
    Best selection of jewelry in Stockholm. Huge display plus a lot more behind the counter and on auction. All displayed prices are exclusive 20% commission.
    1 person found this review helpful 👍

  • 5/5 Decano P. 3 months ago on Google ‱ 48 reviews New
    Very famous jewelry/auction house in Stockholm. During my stay I participated in several auctions and purchased several products of the highest quality at this shop, I am grateful for the discounts offered and the time carefully dedicated to choosing the best jewels and watches purchased. Very kind and highly trained staff who were able to serve me with care and seriousness. You can find real opportunities. Thank you and congratulations for your service.
    1 person found this review helpful 👍

  • 5/5 Vlado P. 7 years ago on Google ‱ 2 reviews
    Discrete, assisting sales Assistant, very kind and responsive, excellent purchase Great assotment in all segments
    1 person found this review helpful 👍

  • 1/5 louis d. 1 year ago on Google ‱ 1 review
    I went there with the purpose to get information and buy an engagement ring... a "senior" clerk answered me after I picked up a number like you would do at a butcher shop. She showed zero interest in advising, explaining, screening my request/budget/timeline. I heard it from other friends, but wanted to start there as itÂŽs a "reputed" house... So basically I turn myself to another firm that offers a better customer experience and cares about them. I think that this woman should just retire if she doesn t enjoy her job anymore, and donÂŽt like customer relation
    1 person found this review helpful 👍

  • 1/5 Niclas N. 6 months ago on Google ‱ 1 review
    Submitted jewelry for valuation and was supposed to take a maximum of 2 weeks, has now gone 3.5 and extremely bad feedback. Have both emailed and called but nothing happens and you get bad excuses. It will be enough to take the jewelry back and leave it to someone else.


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