Maria Nilsdotter image

Maria Nilsdotter

Jewelry store

😠 Incredibly bad quality and the worst customer service I have ever been given. Bought a ring for nearly 2000 Swedish kroners and after just a couple of weeks the platings started to fall off. I take very good care of my jewellery and went back, got a new ring and the same scenario appears again. Went... People often mention store, ring, jewelry, service,


Address

MĂ€ster Samuelsgatan 3, 111 44 Stockholm, Sweden

Website

www.marianilsdotter.com

Contact

+46 73 650 38 37

Rating on Google Maps

4.50 (47 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 5 pm
  • Sunday: 12 to 5 pm
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: store (12) ring (8) jewelry (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Michelle Mac K. 9 months ago on Google ‱ 5 reviews
    Great jewelry and nice store. Got several pairs of earrings from here when I turned 40! Also received a gift card that my mother had bought online and once in store they said that the gift card was only valid in the online store, not in the physical store. This was nothing that was on the website when my mother bought the gift card. You might think that considering what the jewelry costs, you should be a little more service-minded and flexible. A ring I received was also supposed to be adjusted to 17.5 from 17, but had mistakenly (on their part) been adjusted to 18.5. Totally unnecessary to come to the store, then, because the ring would now have to be redone again. Now when I try to get in touch with the store about what is happening with my order I get no response. The ring cost SEK 6,000. Badly!
    2 people found this review helpful 👍

  • 4/5 Erik A. 2 years ago on Google ‱ 51 reviews
    Your go-to for any teenage girl jewelry. Expect however slow service.
    1 person found this review helpful 👍

  • 5/5 j.skold 4 years ago on Google ‱ 104 reviews
    Great service and love the jewelry

  • 5/5 Tori K. 9 months ago on Google ‱ 23 reviews
    Beautiful jewellery and fast customer service - thank you for being so helpful with my order. Would recommend
    1 person found this review helpful 👍

  • 5/5 Sarah M. 1 year ago on Google ‱ 5 reviews
    Absolutely lovely service and buying experience. Hannah helped us pick out 4 special pieces. She was knowledgeable and very kind. We love our gorgeous necklaces and earrings. We will definitely be back. The new store is like a dream and exactly what you expect from Maria Nilsdotter.
    1 person found this review helpful 👍

  • 5/5 Katarina J. 4 years ago on Google ‱ 12 reviews
    I can only say WOW. No word needed. Just go there and by some lovely prices

  • 5/5 Pietro Q. 6 years ago on Google ‱ 10 reviews
    Amazing store and beautiful jewelery

  • 5/5 damla ïżœ. 1 year ago on Google ‱ 9 reviews
    A literal gem in Sthlm, fairytale-like store with fascinating designs!

  • 5/5 Fei-Fei J. 3 years ago on Google
    Love Maria’s beautiful jewellery and the wonderful staff who works there.

  • 5/5 Karin Wien G. 1 year ago on Google
    (Translated by Google) Bought earrings so happy call next time so nice jewelry sooo happy (Original) Köpte örhÀngen sÄ nöjd ring nÀsta gÄng sÄ fina smycken sÄÄÄ nöjd

  • 4/5 Marcus H. 3 years ago on Google
    (Translated by Google) Bought a gift from their store at NK and then only got half the jewelry. When this was discovered, I was greeted by a "yes" in the store. I then contacted their "customer service" who does not answer at all. After the response from Maria Nilsdotter, I am very satisfied with how they handled this matter. I feel that I can safely continue to buy my gifts from here. (Original) Handlade en present frÄn deras butik pÄ NK och fick dÄ bara halva smycket. NÀr detta uppdagades möttes jag av en ett "jaha" i affÀren. Hörde dÄ av mig till deras "kundtjÀnst" som inte svarar alls. Efter svar frÄn Maria Nilsdotter Àr jag vÀldigt nöjd med hur de hanterade detta Àrende. KÀnner att jag tryggt kan fortsÀtta att köpa mina presenter hÀrifrÄn.

  • 1/5 Sofie N. 6 years ago on Google ‱ 1 review
    Incredibly bad quality and the worst customer service I have ever been given. Bought a ring for nearly 2000 Swedish kroners and after just a couple of weeks the platings started to fall off. I take very good care of my jewellery and went back, got a new ring and the same scenario appears again. Went back and wanted to make a claim back for my money. They then tried to repair the ring which I agreed on because I really liked it. Same problem once again. Now they have the ring and won't answer or agree that this is a crystal clear reclaimation. The staff at the store try's to stall and coming with different made up statements to why they simply can't give me my money back. We still don't know if we can get the money back. I'll never ever going to buy anything by this very unserious brand again.
    3 people found this review helpful 👍

  • 5/5 alva p. 1 year ago on Google ‱ 1 review
    OMGGGGG


Call +46 73 650 38 37 Open on Google Maps

Amenities


  • Payments
    • ✓ Debit cards
    • ✓ Credit cards
    • ✓ NFC mobile payments
  • Service options
    • ✓ Delivery
    • ✓ In-store pick-up
    • ✓ In-store shopping
    • ✓ Same-day delivery

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