2/5 Jonathan C. 1 year ago on Google
We
booked
a
non-smoking
room,
but
found
that
all
the
non-smoking
rooms
were
occupied.
Hotel
staff
offer
smoking
room
with
treatment
(not
sure
what
that
is),
or
downgrade
from
24m2
room
to
20m2
room.
When
we
reached
the
smoking
level/floor
(Our
assumption:
where
all
the
smoking
rooms
are),
right
after
the
elevator,
the
smell
was
unbearable,
hence
we
decided
to
go
for
the
downgrade
option.
We
have
asked
for
an
upgrade
but
the
staff
mentioned
that
only
smoking
rooms
are
available
at
the
moment.
The
staff
mentioned
that
preference
for
non-smoking
rooms
can
only
be
fulfilled
based
on
availability.
Smoking
vs
non
smoking
rooms
is
not
something
we
(as
non
smoking
guests)
can
easily
accept
and
tolerate,
unlike
the
window
view
or
even
the
size
of
the
bed.
This
is
our
biggest
disappointment.
At
night,
we
smelled
something
from
our
20sqm
non-smoking
room.
Not
sure
if
it
was
cigarettes
or
something
else.
And
based
on
our
personal
opinion,
the
pillows
are
too
hard
while
the
bed
is
too
soft.
Your
experience
may
be
different
from
ours
Soundproofing
for
our
room
was
not
good,
noises
from
other
rooms
could
be
heard
clearly,
and
because
of
the
location
of
the
hotel
which
is
directly
next
to
the
train
station
and
close
to
the
main
road,
noise
is
unavoidable.
If
you
think
silence
in
your
room
is
important,
maybe
this
hotel
is
not
the
right
choice
for
you.
And
for
body
soap,
only
a
few
drops
are
left
in
the
bottle.
Although
we
didn't
use
it
but
would
love
to
know
if
it
was
refilled.
For
breakfast,
it's
normal.
The
fruit
is
not
as
fresh
as
we
expected.
Chicken
sausage,
yellow
rice
and
fried
rice
are
too
dry.
The
car
park
is
quite
big
(outdoor
and
basement),
although
we're
sure
it
won't
fit
if
all
guests
take
their
cars.
If
you
park
at
the
hotel,
you
will
be
asked
to
pay
around
IDR
5K
for
parking
fees
for
1
night's
stay.
This
is
new
for
us,
usually
there
is
no
parking
fee
for
hotel
guests.
During
our
stay
the
staff
were
as
polite
and
friendly
as
we
would
expect.
The
restaurant
is
clean,
and
well
maintained.
However,
the
hotel's
policy
regarding
non-smoking
vs
smoking
rooms
made
us
decide
not
to
consider
this
hotel
again
for
our
next
stay
in
Solo.
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