4/5 Ruri F. 3 years ago on Google
Spacious
parking
area,
good
service,
nice
bed
&
towel,
complete
toiletries.
There
are
swimming
pool,
gym,
sauna
and
jacuzzi.
Large
pool
btw.
Polite
service,
but
unfortunately
there
was
a
problem
in
one
of
the
room
that
we
booked.
The
AC
doesn't
work
properly,
therefore
my
brother
and
his
wife
who
got
the
room
had
to
bear
with
that.
They
were
kinda
not
responsive
to
solve
the
problem
by
moving
the
guests
to
another
room.
It
was
late
already,
around
1
AM
and
my
sister
in
law
conveyed
her
complaints
by
phone
to
FO.
But
the
receptionist
couldn't
take
a
fast
and
good
decision
to
move
them.
He
said
that
since
the
rooms
at
our
wing
were
newly
developed,
the
AC
hasn't
worked
well.
It
wasn't
a
good
answer
because
it
just
stated
that
the
hotel
gave
us
below-standards-rooms.
They
have
to
improve
the
service
and
train
the
staff
better.
The
rest
of
the
staff
are
good
and
friendly
enough.
Oh,
one
more,
the
direction
to
the
gym
isn't
clear
and
I
got
lost
2
times
LOL