It was a decent stay for 1 day .. staff very polite…rooms need to be little more clean for business purpose it’s good place to stay

I have never had such a bad experience...they don't know what room service is...there is no other hotel in this town that doesn't even have a towel...the receptionist doesn't even know what his duty is...very poor quality breakfast where he can't even give a single cup of tea.

Worst hotel. No hot water, AC, Breakfast and laundry after multiple requests. My booking done by My company. When I checked in receptionist kept me waiting for 20 minutes at 2.00 am. Receptionist was not professional. Dont book hotel if you planning for buisness trip. There are multiple good options nearby.

Pathetic experience... never go for this hotel...washroom False ceiling fell off just before I was entering. And worst part despite such huge issue management n owner was quite relaxed and cool on the issue saying this is normal thing . I left the hotel immediately but they did not even once said that we will not charge our give discount, instead they took the full amount. This is life endangering place as each room had cracked false ceiling which hotel management must have covered with paint by now after my incident.

Pros: Very near to the railway and bus stations. Room was large enough. Parking facilities available. Room service is proper. Cons Lift is very slow. Bathroom is not up to the mark.

Very good location next to the textile markets and railway station. Rooms are very clean. Services provided by the hotel staffs is very good.

Neat and clean spacious rooms with all required amenities. Well groomed and courteous staff. Overall nice stay.

Amazing Experience.The Rooms Were Excellent. Although the Hotel is At 10th floor but the Service is Amazing Clean rooms. Complementary Breakfast. One of the Best Service You’ll Ever Have around Surat

So cooprative and kindheart staff! Specialy front desk staff Mr. Vinod Maurya! His way of talking, sens of humer and communication skill is brilliant. I was shocked, when I know that he is also a writer! Amezing! Anyway it's wonderful stay! Fabulous experience and lovely familiar feeling with best service! Greatfull! Dear travellers! Please come and experience all that! 😊😊😊

Good Sarvice is Hotel galaxy Very good Staff And Very Good Location

Hotel is very Good And Staf All Castmer Very Good Sarvice

Fabulous Best experience Near railway station and bus stand And textile market around 1 kilometre

Been a regular guest at this hotel Good service , clean and hygienic

For a wonderful stay, familiar environment, specious rooms, extra ordinary services and eco friendly budget, nearby surat railway station, one of the best destination is Hotel Galaxy... I strongly recommend. 👍👍👍

Nice service Kind attendees Cleaning also perfect

Great place Great rooms and service too. Even the dinner we ordered was so yummy. Thank you Hotel members😊

One of best hotel near Surat Railway station. At only 5 minutes walking distance from railway station. Rightly priced and offer decent size clean rooms and good service. I have been enjoying staying here for more than 10 years now.

This was my second stay at the Galaxy Hotel, which tells you something about how much I liked it the first time. I have only good things to report about the uniformly excellent staff. Check-in was smooth, the rooms are spotless, the bathrooms are clean and have great showers and cozy bed. Our thanks to the housekeeping staff and to the staff at the front desk, whose names I am sorry I didn't get (everyone is fantastic). The men who clean do a wonderful job as well. I will be back. I wish I could give six stars for service! The Hotel is at a perfect location, just 5-10 mins walk from Surat Station. Highly recommended.

The 🏨 hotel atmosphere is fantastic feels like you are at home. The staff and their services are excellent. Moreover anything you need or order will be delivered to you within 4 - 5 minutes. The location of the 🏨 is outstanding on 10th floor. The view from 10th floor is good.

A very old hotel and having old infrastructure and beds and bathroom are too old.... cleaning also not up to date

I stay at hotel galaxy 3 times and i like to stay over here for everytime i came in surat city. Hotel rooms are hygienic, food is best, services is also best and staff is friendly and helpful too. And the best part of hotel is its near to station so it is easy to came at hotel.

Value for money. It is located near the railway station. The price is reasonable.

One of the best hotels in surat. Will surely suggest to stay here. Room rates are not that much higher and their service, staff and management is just amazing.

Best hotel in Surat Provides best quality of service.... Cleaned.... Spacious.... Good staff.... In one word best in budget 🙂🙂

One of the best destination for wonderful stay with best service and beautiful species rooms in Surat!... Do experience it once!...

Such a great experience with hotel galaxy clean and clam atmosphere they paying main focus on hygiene

This review is WAY over due. I stayed at Hotel Galaxy in Surat for about three weeks in September, 2022. I live in California and this was my 4th business trip to Surat, Gujrat. I used to stay at Orange Hotel, which is great also. But I wanted something right on the ring road this time for convenience. Oh boy, am I glad I chose this hotel for my stay. I felt a very warm welcome from the point I checked in. My initial booking was for only 4 days, but my stay was so comfortable that I kept extending and ended up staying closer to three weeks, until I was done with all my business shoppings. It isn’t always comfortable traveling alone in India. Prabin Bhai, the owner of the hotel, treated me like his own family. All the staff were warm, kind, attentive and very caring. Everyone went up and beyond to make my stay a memorable one! I’d highly recommend this hotel for anyone, especially to women traveling alone. Hotel galaxy will definitely be my place of stay in Surat. Thank you everyone for making my stay comfortable and for treating me with so much, warmth, love and respect. I miss you all and can’t wait to visit soon!

Very unprofessional staff vinod, staff lies that its 24hrs checkout service despite hotel advertised this everywhere and they will add extra charges while billing, no proper room service and staff will ignore you mostly, no hospitality whatsoever and humiliating responses. Its like a government offices on a holiday. Do Not Book.

The 10the floor view or galaxy heights ita best budget hotel in surat walking distance from surat railway station. Service 4 out of 5 Cleaning 4 out 5 Food 4 out 5 Good place to stay

It was my one of the best stay in Surat City. Big size rooms, extra ordinary service, very helpful and supportive staff and one of the best thing was their familer environment. I am very happy and satisfied with their hospitality. I strongly recommend to every traveller of Surat City. Best hotel and best stay. Thanks to team Galaxy. 🥰🥰🥰

Good service and good staff And good location hotel And very killing room

I have been regularly coming in this hotel Staff was so kind Rooms are near and clean Well maintained Near surat railway station and bus stand Any one have plan to visit in surat I suggest you this is the good hotel for family and business

Very good and nice stay. Best staff and Exillent service.

Today I kam happ this hotel galaxy very good experience Very good location and good staff and good Mene ger reti option Md Aashiq khan

Well good service and food wise all good cleaning also very good rooms are so big & comfortable 10/10 satisfied thank you so much hotel galaxy🙏🏻