It's one of the best managed gyms i have come across, a neat and clean place. Staff is friendly and courteous Nice energetic music. Each and every piece of workout equipment is available. Recommended.

So I considered leaving Planet Fitness to join this gym because a coworker said that bookings are easy! Anyways went to see what my options are, they wanted to charge $26.50 every 2 weeks and charge $100 a year for their yearly fees ! Plus we had to bring a door fob with us every time we went ! I joined and then I started having regrets immediately ! I luckily saw that I had 10 days to cancel the contract and luckily I did ! What was really sketchy is that she got me to sign a cancellation form and she said she would cancel it later ! Then I called a few hours later to see why they didn’t cancel my membership yet, a guy answered and said I had to go in person again to cancel ! So shady.. Luckily I went in and they did cancel my membership ! But yeah it’s a small tiny gym in comparison to Planet Fitness without any amenities and you can’t bring anyone to workout with! They wanna charge almost $60 a month whereas Planet Fitness I pay $25 a month for the black card, I get access to all the amenities, I can bring a guest each time and they’re super transparent and honest ! Plus Planet Fitness is ten times bigger and has so many machines versus this tiny gym. So my advice to everyone is … don’t join this gym !

The Gym was good and I enjoyed using it for the year I was there. When they closed the gym (after my 1 year was up), I phoned the manager and clearly cancelled. Twice they told me they would send me a cancellation for me to sign, but I have yet to be sent one. For the next 4 months, no payment came out. Then 4 months later, the payment automatically came out again. Again I had to phone and again never sent me the cancellation I asked for. They like to do this “freeze” trick when I clearly cancelled. These people are shady. I’d not recommend giving them your credit card. They owe me $150 now which I may have to go get in small claims court. Even though they said it was cancelled (see below), it wasn't. Now, a month later they charge me again. When I went down to the gym, they denied all this and said they just "put it on hold again". There is really no recourse. This was after the answer to my review below. DO NOT give this group your credit card. I've lost a lot of money from this. There is no way to cancel except to get a new credit card!

DO NOT get sucked into one of these scamming fitness centre franchises. I cancelled my membership before COVID and they have charged me for two years during the entire pandemic. The customer service was terrible, I asked to speak to a manager. She told me she was the manager and then later confessed there was no management working - she was just the only staff present. She said there is no record of my cancellation and that I was emailed when the gym reopened which I was not. She tossed me the number of the regional manager and basically told me to kick sand. I told her there was evidence I have moved and that I have no accessed the gym since the day I cancelled. She just kept repeating there was no record of my cancellation. Clearly the staff made an error, which is fine but it is not okay to scam people and refuse to refund them for services they opted out of and never used. Ps. The gym is stinky and not clean.

I tried to contact them on numerous occasions and it went straight to voicemail. Then they charged me with a late fee because I didn’t contact them even though I tried for weeks during different times of the day. The employees don’t even wear there masks or help with gym maintenance. Anytime fitness is a good gym but I wouldn’t recommend going to the newton location.

My experience here was negative before I even signed up for a membership. I booked an appointment online to see the gym. I received multiple confirmation emails beforehand so I knew I was booked. However I was confused when an employee from the gym texted me asking what time I’d like to see the facility since I’d already booked online but I reconfirmed with them. I received a confirmation text morning of my appointment and arrived early in the AM only to be waiting in the rain for 10 mins (after buzzing the bell multiple times) along with other confused people who also had booked appointments for the same time. Finally a member opened the door for us and seemed confused as to why we were there. He informed us that employees aren’t usually here on Sunday early mornings. So finally myself and the others left. When I got into my car, I finally received a reply from the employee who Id left multiple texts to saying I was waiting at the entrence. He said come to the door and buzz so I stupidly went back and waited another 10 mins then finally left. An hour later all I received was a lame apology from him saying “sorry no one was there, we will look into this.” He was the one I was booked to have my appointment with so I was shocked as to why he wasn’t there himself. I emailed regarding my negative experience after but received no reply. I hate writing negative reviews but this gym staff is literally non existent and wasted my whole Sunday morning. I wish I could rate it -5 stars. If you’re considering this gym, I advise you not to waste your money and time.

BEST EQUIPMENT IN THE TOWN!! The gym’s super clean and the staff is great!! They have a wide range of free weights!

Very well maintained and clean gym. Highly recommended. I would like to special thanks Navdeep, who is my trainer right now and Khushi/Yuvraj who attends everyone with smile. I even found all the other staff is professional and behaves very well with everyone in the gym.

Hi.. it was so nice to start my journey as a fit person in anytime fitness. Their service is amazing as when I went there… they asked about my all the goals related to my body. And they asked me to start my gym with personal trainer , Navdeep Singh. And yes he has a lot of patience as he is ready to tell you one thing the number of times you want. He motivated me at every point. Whenever I felt low and decided to quit gym, he always motivated me and asked to workout. So, I will definitely recommend to join anytime fitness and those who are not familiar with gym abs have personal goals… go for training with personal trainer, Navdeep Singh.

Navdeep is an excellent trainer having expertise in both nutrition and personal training. Always available to talk/chat and flexible enough to reschedule even in last minute, its cool to work with him. Strongly recommended.

This gym charged me the maintaince fee and the other payments too even when I cancelled the CONTRACT all together by paying off the DEDUCTIBLE. Which was over $300. They did not remove my auto pay/credit/debit information from their system and their system kept charging me even after the contract was cancelled. I called them to ask for my money back and they ask me to wait for 1 week and also present a receipt from 9months ago. Not helpful, not professional, the person who cancelled my contract was more indulged in talking to his fellow co-worker instead of focusing on finishing the transaction.. I would not recommend anyone to go to this branch and give their credit card or debit card details, because they might keep charging you without even notifying you about any withdrawals. Shame

Best gym i have ever visited. Join in month ago achieving my goal while getting training from lovejot ( best gym trainer) give you proper diet plan and training with full dedication

The best Gym facility I have ever been to! Recommended to all new people. Experienced personal trainers not only talking about weight but moreover technique. Best staff, always provide the best service and keep the facility clean. I have seen one of the best transformation for myself in this Gymnasium!!!

I saw on their online site that . You can get 7 day trial before joining gym. Thats sounds reasonable if you are joining an expensive gym for one or two year agreement. So, i signed in for that and went to gym. However, when i reach at gym staff said that the trail thing is only online we don’t allow free trials. Like seriously, if u don’t want to give any service like this do not post false info online . That can waste someone’s time.

The gym is hygenic and clean. Individual attention, motivation and friendly staff keeps me coming back. I am satisfied from their services.

Kushneet Bhanwer provided excellent service. Appointment was on time, explaining thoroughly and no hidden up selling. The gym was renovated and is nice, very clean & bright. I’m sure I will enjoy this facility.

Amazing gym!! Love the staff. Everyone is very friendly!! Keep the great work up.

Staff is good, welcoming and friendly. Machines are decent could use more of some of the popular ones. What I notice the most that is negative is that a lot of people don't wipe down equipment. Many people sit on machines for long periods of time just surfing on there phone. At times it is VERY busy and hard to use equipment. Overall a decent place and we'll run gym.

Polite and supportive employees. Busy in evenings, can do a gud workout in mornings or after 9 pm and shoutouts for Yuvraj and Chanpreet always ahead for helping gym members.

Lovejot is a great trainer, have been working out here for 3 months . Really good experience as staff is super nice shout out to Yuvraj & Kush.

I recently tried out anytime Fitness newton in Surrey and it is very amazing! The gym have a wide range of equipment, clean facilities, and the trainers were super knowledgeable and supportive. I highly recommend checking it out for your fitness goals. I got training from Simrat. He is very kind and has abundant of knowledge about different exercises. His expertise, communication skills, and ability to motivate and support in my fitness journey is incredible. He helps me a lot in achieving of my goals. Thank you

I made a mistake of once going into this gym about a year ago to see what they offer, gave them my number while filling a form. I have been constantly harassed by them ever since. I get these random text messages about joining them and I’ve made it clear that I don’t want to be contacted by them over and over again. This is getting ridiculous and the ownership should be serious about this harassment and shady practices. At no point was I told that my number will be used to send text messages to. I’ve responded many times to get them to stop but they don’t seem to care.

I have been working out here now for over a year. Staff is good and it is a clean gym and open 24/7. I recommend this to everyone.

I used to go to the Pitt Meadows and Richmond locations and they were great clean places with kind folks/staff. Upon switching to this location I noticed that no one ever returned weights back or wiped up equipment. They also hired security guards during the pandemic that would just sit on machines on their phone rather than the assigned desk and then they'd get upset because they never noticed you walk in and took your temperature. They expected us to wait at the front until they noticed us lol. When I finally went to cancel my membership for these reasons the manager became very uninterested and took out his phone and started looking through twitter as we went through the cancellation process. They also said I had to forfeit the key fob but I would still be charged for another month which makes total sense. I would suggest going to another location and becoming familiar with their cancellation policy if you have to work out here.

One of the best location of anytime fitness in surrey. Gym is occupied with well equipments. Staff members are so polite with everyone and most important thing it is very clean and hygiene.

I just got my membership last month! I would say staff is really welcoming polite and helpful! I love the variety of equipments they have in there! The best gym to workout in🙌

I have been going to this gym for over a month now. The staff is very delightful and is ready to help whenever you need them. My personal trainer, Simrat is excellent at what he does. He has a complete knowledge of nutrition and exercises and motivates you throughout the process.

There is NO FREE TRIAL at this location. Do not trust the website. The drop in is expensive and they will tell you that the free trial advertised on the website does NOT apply to their chain and they are a franchise without any control over what is advertised on the main website. They will not waive the fee for you even if you were mistaken and show them the website.

👎👎One star just because zero was not an option. Employees are not helpful at all, they are rude if you will try to cancel or freeze your membership. Before before signing up, you will be told so many things you can freeze it whenever you want i wish it could be that easy, even you will also see change in tone of staff members after signing the contract.

I wanted to try out this gym and signed up for 7day trial pass.I was told by one of the staff members that they don't do trial passes even though it's an option online.

Hi, so anytime fitness is good gym but its really harder for me to cancel the membership here but finally i did it today. I do have to pay all the amount just to cancel membership even tho i was not medically fit but thanks to one of their staff member he helped me to cancel my membership. But i will never be joining anytime fitness in my life as its worst as comparison to customer services gym is good. Tho

Japleen is an amazing trainer. She keeps you motivated while keeping workouts new and fun. Japleen has taught me so much and has given me confidence with trying new exercises and making me feel comfortable at the gym. Thank you!

I’ve going to this gym for about a month and a half now, staff are helpful, the facility is very clean and I find that it’s not usually overcrowded with other people. This AF location is much nicer than the delta and the guildford locations.

It's a great gym with great staff and freindly people. I didn't know where to start even though I got the membership so, I booked a fitness consultation with navdeep and he guided me with all the workouts and diet. I am glad that I joined anytime fitness as I have already lost alot of fat in just two months by training with Navdeep. He has a lot of knowledge about anatomy and bodies physiology, so if you are a curious kind of person like me who loves to ask questions, well sometimes 😝 and wanna get, a reasonable answer and guidance, you should train with Navdeep.

I have membership in anytime fitness. Japleen is the best trainer in the gym. She is so polite and motivational. I am personally taking training from her. She is amazing and highly recommended. Also, she guided me very well regarding membership.

I have had nothing but problems with any attempt at freezing and canceling my membership,I cancelled over a month ago and receive texts ,emails and calls saying I have not been paying my fees .ever since I have been a member ,anytime I have tried to have something done in the club office it is always screwed up,loved the gym but the administration here is a total joke........ if you love being annoyed by staff who cant get things done in the office sign up quickly!!!! (THEY CAN DO THAT),just don't expect when you cancel or freeze it will actually get done......

Staff is very friendly, gym atmosphere is positive. Equipment is clean and lots of wet wipes are available in every corner of the gym. Lots of space to be able to get in a solid workout and it's not too crowded. I am able to focus on powerlifting and bodybuilding in one gym as all the tools for my success are in this one and only location!!

Anytime fitness has been awesome to me. Hands down, best choice I've made training at AF. Very friendly team who make me actually want to go train. Amazing PT's and complete, clean gym. I definitely recommend it to my friends and family. I look forward to walking through the doors and always feel amazing when I leave.

Very great gym, crazy motivating music, the workers treated me with nothing but the upmost respect and I’ve never been so great full to have a gym to come too for such a good price:) high recomend and absolutely staying in this gym and location. I couldn’t have asked for a better experience. Thanks again anytime fitness💪💪

I've been a member of Anytime Fitness for quite some time, and I can confidently say that it's a top-notch fitness center. The professionalism of their staff is truly impressive, from the knowledgeable trainers to the friendly front desk team. The cleanliness and maintenance of the facilities are of the highest standards, which is essential in a fitness environment. The variety of equipment and the availability of 24/7 access make it exceptionally convenient for my schedule.

Best gym in surrey, variety of equipments!! 2 free weight section and the its open 24/7😎 Kush and Agam are very helpful!!

Been going here for a week and wanted to share my experience at this gym. The cleanliness is on point, the staff is super friendly and helpful, and the equipment is top-notch. The environment is so positive and motivating, it really pushes you to give it your all. Highly recommend giving it a try!