Subway image

Subway

Restaurant Fast food restaurant

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention time, vegetables, staff, order, Subway, service, store, customers, menu, SUBWAY,


Address

Japan, 〒665-0845 Hyogo, Takarazuka, Sakaemachi, 2 Chome−1−1 ソリオ1 GF

Website

www.subway.co.jp

Contact

+81 797-69-7377

Price rating

$$ $$

Rating on Google Maps

3.60 (86 reviews)

Open on Google Maps

Working Hours

  • Monday: 8:30 am to 8 pm
  • Tuesday: 8:30 am to 8 pm
  • Wednesday: 8:30 am to 8 pm
  • Thursday: 8:30 am to 8 pm
  • Friday: 8:30 am to 8 pm
  • Saturday: 8:30 am to 8 pm
  • Sunday: (National Foundation Day), 8:30 am to 8 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: time (15) vegetables (12) staff (11) order (11) Subway (9) service (9) store (8) customers (7) menu (7) SUBWAY (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 mima j. 1 year ago on Google • 397 reviews
    It was my first time using Subway. Even though I was a part-time student, it was disappointing to see the staff asking customers how to order even though they knew how to order. Also, it felt like the actual food was poorer than the menu. I can't help but compare it to company M, a major company in the same industry, including the price.
    2 people found this review helpful 👍

  • 4/5 敬輔 4 years ago on Google
    (Translated by Google) The staff at the store cleans the table during the off-hours of the store (wiping the table etc.) and it feels clean. Healthy and delicious with vegetable & cheese sandwiches. From 14:00 there will be an anko & masquerade and a coffee set menu (tax included: ¥ 352-). It is optimal for coffee breaks and is sometimes used. (Original) 店のスタッフが、店の閑散時間帯に 掃除(テーブル拭き等)をしており、清潔な感じがします。野菜&チーズのサンドイッチで、健康的且つ 美味しいです。14:00から「あんこ&マスカルポーネ」&コーヒーのセットメニューがあります(税込:¥352-)。 コーヒーブレイクには、最適で、時々 利用してます。
    3 people found this review helpful 👍

  • 5/5 John M. 5 years ago on Google
    (Translated by Google) Subway is getting fewer and fewer stores. This Takarazuka store can use Solio's parking lot, so it will be free if you get a parking service ticket when you purchase a sandwich. (with time limit) Around the time the logo changed, they started offering a service that allows you to add extra 300 yen to make your feet longer. If you are planning to eat inside the restaurant, we recommend that you secure a seat before ordering, as the number of seats is limited. (Original) どんどん店舗数が少なくなってきているsubway。 こちらの宝塚店はソリオの駐車場が使えますので、サンドウィッチ購入時に駐車サービス券をもらうことにより無料になります。(時間制限あり) ロゴが変わった頃からプラス300円でフットロングにできるサービスが始まったそうで、今日は2つにしようかと思った方はこのサービスを利用したほうがお得です。 店内で食べようと考えてらっしゃる方は、席数が少なめですので、注文前に席を確保したほうが良いと思います。
    3 people found this review helpful 👍

  • 4/5 Ece E. 1 year ago on Google • 49 reviews
    SUBWAY🌷 I like roast beef sandwiches that are stuffed with lots of crunchy vegetables. Everyone is talking loudly. Relaxation of coronavirus restrictions will liberate young people. 🍒🍒 I always go for Pepsi-Cola here. Subway in Takarazuka is always full of energy. 🤡
    2 people found this review helpful 👍

  • 5/5 k n. 10 months ago on Google • 17 reviews
    I was confused as it was my first order in a long time, but I'm glad that you kindly and carefully guided me. I love Subway because it has toast and lots of vegetables, but the fries are just as delicious. It's thick, like a sweet potato cut into small pieces, and it's a bit large for a round potato, so you can enjoy the soft and fluffy sweet potato flavor. I was hesitant, but I'm glad I ate it. Also, if you don't ask for a drink, can I serve you water? It's wonderful that you asked me that. thank you very much.
    2 people found this review helpful 👍

  • 2/5 jas t. 2 years ago on Google
    (Translated by Google) A female clerk with a high voice who is drunk with her customer service is annoying. It took me a long time to pay attention to the next customer in order to make recommendations that are even more difficult to understand, and that's it! It becomes. Menus and operations should be reviewed. (Original) 自分の接客に酔っている、高い声の女性店員がめんどくさい。解りにくいメニューを更に解りにくいオススメをするために、時間ばかりかかって次の客に気を遣ってしまい、あーもうそれでええわ!ってなる。メニューとオペレーションを見直すべき。
    2 people found this review helpful 👍

  • 4/5 くぼたあきこ 4 years ago on Google
    (Translated by Google) Many people come after waiting for Takarazuka A sandwich with plenty of vegetables It is attractive to be able to customize in detail (Original) 宝塚の入待ちのあとによる人が多いです 野菜たっぷりのサンドウィッチ 細かいくカスタマイズできるのが魅力です
    2 people found this review helpful 👍

  • 4/5 Chisato Y. 4 years ago on Google
    (Translated by Google) A valuable fast food restaurant with vegetables at Takarazuka Station. The staff is smart. It's a little too narrow and it's full of customers who go back to the theater. (Original) 宝塚駅では貴重な、野菜のあるファストフード店。スタッフの方の手際がよい。少し手狭で、観劇帰りのお客様でいっぱいなことも。
    2 people found this review helpful 👍

  • 2/5 加納劼 3 years ago on Google
    (Translated by Google) There are few shops nearby where you can enjoy cheap coffee and tea, so I use it from time to time. The seats are small, so it's hard to relax. The nearby Lotteria is much more cosy. Burgers and various sandwiches will not be appreciated when compared with the price. (Original) 安く珈琲や紅茶を楽しめる店が付近に少ないので、時々、利用する。客席は狭いので寛ぎにくい。近くのロッテリアの方が遥かに居心地が良い。バーガーや各種サンドを価格と比べると、ありがたみはないだろう。
    2 people found this review helpful 👍

  • 1/5 Jun R. 9 months ago on Google • 47 reviews
    Rude staff. On two occasions they lost their patience because you don’t order quickly. It’s simple to order but they make it difficult because they follow a set script and cannot deviate from it. They don’t know how to handle foreigner interaction. No customer service skills. Please retrain staff on how to be polite.
    1 person found this review helpful 👍

  • 4/5 Tajkir uz zaman S. 2 years ago on Google • 33 reviews
    Good food and nice environment
    1 person found this review helpful 👍

  • 5/5 bartun y. 8 months ago on Google • 8 reviews
    The first time I ate Subway in Japan was in Takarazuka. Mainly because my children want to eat it, but my Japanese is not very good. I can’t tell you the sauce when ordering, so I just put mayonnaise. Next time, I need to learn how to say honey mustard sauce in Japanese. Embarrassing
    1 person found this review helpful 👍

  • 3/5 久保良一 1 year ago on Google
    小規模でチェーン店の中でも主要店舗ではないのだろう、スタッフの接客はイマイチ。 ここは作るスタッフによってサンドイッチの見栄えや味に差が出る。今日はイマイチ。
    1 person found this review helpful 👍

  • 4/5 山岡温子 1 year ago on Google
    お爺さんが、順番を抜かして注文をしたにもかかわらず、順番にお並びくださいの声掛けもせず、注文を受けていました。これっておかしくないですか?自分の番が来たときに、店員さんが謝っていましたが、そんな事じゃなくて、根本的にルール違反を注意するべきだと思います。それに、私の番になって、店員さんが調理する人とレジ担当を交代しましたので、最初から注文し直さないといけなかったのです。店の都合で交代したのであれば、内容も引き継ぐべきだと思います。又利用しますが、少し不愉快でした。
    1 person found this review helpful 👍

  • 3/5 岩木美帆 5 years ago on Google
    (Translated by Google) I am snug. It is good when you want to eat something more healthy. (Original) こぢんまりしています。ヘルシーよりなものを食べたいときいいです。
    1 person found this review helpful 👍

  • 4/5 石田龍 3 years ago on Google
    (Translated by Google) I think that the price is reasonable when you start when you get lost at lunch time. (Original) お昼時など迷った時に入ると値段も妥当で良いと思う。
    1 person found this review helpful 👍

  • 4/5 しいな47 1 year ago on Google
    (Translated by Google) Parking is free for up to 1 hour. Don't forget your parking ticket! There are many dry reviews, but there is no problem with customer service. Certainly, the system of SUBWAY itself is more difficult than Mac or Moss, so it may be better for first-time users if there is a support manual for the store clerk. SUBWAY in Osaka is even worse (laughs) After all, the line of customers who order is lined up outside the sky, so the staff moves very quickly. It's lunchtime at SUBWAY in the office district near Osaka Castle Park, so if I'm a country person, I'm overwhelmed by the speed of orders from customers before and after, and the staff is completely unfriendly. "It's just like a machine that gets the job done quickly." You can come there and order this one in Solio at your leisure. Even when ordering "I'd like more vegetables, please." "This is a lot. Are you sure~?" It is very sad that the "flatbread" has disappeared from this year (2022). I liked having the flatbreads baked. I wish you a revival! (Original) 駐車場は1時間まで無料となります。 駐車券をお忘れなく! 辛口なレビューが多く見られますが接客などは至って問題ありません。 確かにSUBWAY自体のシステムがマックやモスと比べると難しく全てを選択していく形ですので、もう少し店員の方のサポートマニュアルのようなものがあれば初めての方にとっても良いのかもしれませんが大阪のSUBWAYなんてもっとひどいですよ(笑) なにせオーダーするお客の列が天外の外まで並ぶもんですから店員さんの動きもめちゃくちゃ早いですw 大阪城公園近くのオフィス街にあるSUBWAYのランチタイムなんで田舎者の私がいけば前後のお客の注文の速さにも圧倒されますしスタッフさんも愛想なんて全くありません。 ただ仕事を手早くこなすマシーンのようです。 そこにきてソリオにあるこちらはのんびりと注文していけますし 「野菜多めでお願いします。」 という注文にも 「こちら多めです。よろしかったですか~?」 とちゃんと聞いてくれます。 今年(2022年)から 「フラットブレッド」 が無くなってしまったのがとても悲しいです。 フラットブレッドを焼いてもらうのが好きでした。 復活を望みます!
    1 person found this review helpful 👍

  • 4/5 his 2 years ago on Google
    (Translated by Google) I love Subway tuna, and the staff here are very kind. One time, when I threw out a flashy iced tea, I was really good at it. I use a lot of eat-in and take-out! (Original) サブウェイのツナか大好きで、ここの店員さんはとても親切です。 一回、派手にアイスティーをぶちまけてしまった時もほんとによくして頂きました。イートインもテイクアウトもめっちゃ利用してます!
    1 person found this review helpful 👍

  • 1/5 631kun非通知 2 years ago on Google
    (Translated by Google) The other day, I had some business around the station and didn't have lunch, so I used this restaurant. I used Subway for the first time in my life, so I didn't understand the system and was confused when I ordered. It was difficult to understand the details of ordering on the menu, and I ordered without understanding the product explanation from the staff. It's fine if you offer ready-made products like McDonald's, but if customers have several choices, I think it's necessary to create a clearer menu or have the staff explain the products. The product itself is delicious, but with this system, I think new customers will be in the same situation as me. The most shocking thing was that there was no "thank you" when I left the store. I am also in the customer service business, so I was particularly concerned about it, but if you pay money to use it and do not cause any harm to the store, that is a fine customer. If there is no minimum customer service for customers, I will not use it in the future. I'm sorry, but this time I will make this evaluation. (Original) 先日、駅周辺に用事があり昼食を済ませていなかったのでこちらのお店を利用しました。 人生で初めてサブウェイを利用したのでシステムが分からず困惑しながら注文をしました。 メニューには注文の際の詳細もわかりづらく、スタッフからの商品の説明などもなく理解しないままオーダーしました。 マクドナルドのように元から仕上がっている商品を提供するならまだしも、お客さん側にいくつかの選択肢があるなら、もっと明確なメニュー表を作成するか、スタッフから商品の説明が必要だと思います。 提供している商品自体は美味しいのにこのシステムだと新規でくるお客さんは自分のような状況になると思います。 一番衝撃だったのは退店時に『ありがとうございました』がなかったのは衝撃でした。 自分も接客業をしているので特に気になってしまったのですが、金銭を支払って利用し、店側に害をもたらしていないのであればそれは立派な利用客です。 利用客に対して最低限の接客がないのであれば今後利用するこはありません。 申し訳ありませんが今回はこの評価にさせて頂きます。
    1 person found this review helpful 👍

  • 5/5 隅田心吾 3 months ago on Google • 69 reviews New
    It's not often crowded, so you can get your food made right away.

  • 1/5 William O. 1 year ago on Google • 51 reviews
    A lot of confusion of what exactly is a set meal. A potato set does not include a drink. A drink must be bought separately… over ¥1,000 for a avocado & shrimp 15cm sandwich and some potatoes + drink. The “potatoes” were supposed to be crunchy on the outside. They were oily and soggy no crunch at all and the inside of the potatoes had the taste and texture of instant potatoes. Not the real thing at all. A disappointing experience and that’s the last time I’m going to a Subway in Japan!

  • 3/5 F456 “knm1008” y. 3 months ago on Google • 3 reviews New
    Use when you want to eat vegetables too. Due to its location, it seems to be empty no matter when you go (especially on weekdays) So it's not that busy so you can relax.

  • 5/5 渡邉裕次 5 years ago on Google
    (Translated by Google) Always free. (Original) いつも空いてる。

  • 5/5 k y. 3 years ago on Google
    (Translated by Google) The subway is rich in vegetables, and the oil used is vegetable, rather than eating a certain M donut or M hamburger. 200% body-friendly. Recommended ✌️ (Original) サブウェイは、野菜も豊富で、使っている油は、植物性で、某MドーナツやMハンバーガーを食べるより。200%身体に優しいです。オススメです✌️

  • 5/5 D N. 3 years ago on Google
    (Translated by Google) The new pizza is delicious! (Original) 新作のピザ美味しい~!

  • 3/5 Kunihiko T. 5 years ago on Google
    (Translated by Google) I like the Subway since it was first eaten at Hatsudai, but recently the service has worsened, and the wet napkins have become subtle and have disappeared. The daily menu is going to go away, but the frequency has dropped. I don't see the menu instead. As the shop attracts audiences during the daytime, it becomes full of loud grandmothers, making them uncomfortable. (Original) サブウェイは大昔に初台で食べてから好きだけど、最近サービスも悪くなり、ウェットナプキンが無くなるなど微妙になってきた。日替わりメニューも無くなり行くのは行くけど、頻度が減った。メニューも代わり映えしないし。この店は日中、歌劇のお客さんが集まるので大声のおばあさんでいっぱいになり、居心地が悪くなる。

  • 4/5 たかぼん 4 years ago on Google
    (Translated by Google) I liked it at a civilian department store (Original) 庶民的なデパートで気に入りました

  • 4/5 ミスターゴンちゃん、佐世保市出身 1 year ago on Google
    (Translated by Google) I love it all the time. Shrimp avocado was delicious, but in the past it was a great service with an order for more avocado, but I was a little dissatisfied ❗Is it because of the cost increase? But it's a nice store. (Original) 何時も愛用しています。海老アボガド美味でした、但し以前はアボガド増量のオーダーで凄いサービスでしたが、少し不満でした❗原価アップのせいでしょうか?でも素敵な店舗ですね❗

  • 5/5 t t. 4 years ago on Google
    (Translated by Google) Convenient! (Original) 便利です!

  • 3/5 ヴォルデモート 5 years ago on Google
    (Translated by Google) Ordinary subway (Original) 普通のサブウェイ

  • 4/5 りりぱどめ 2 years ago on Google
    (Translated by Google) I always use it before and after watching the play. It seems that no one is so long, and it is easy to enter. Healthy menu (Original) いつも観劇前後に利用します。 そんなに長いする人がいないようで、入りやすいお見せです。 ヘルシーなメニュー

  • 4/5 ひろあぴたん 6 years ago on Google
    (Translated by Google) I came to Solio after a few years (^ ^) Musume who doesn't eat too many vegetables was eating Morimori (Original) 何年ぶりかにソリオに来ました(^ ^) 野菜あんまり食べないむすめがモリモリ食べてました 笑

  • 4/5 正田令子 1 year ago on Google
    (Translated by Google) When I'm a little hungry, BLT is delicious with vegetables, ham, and dressing😌💓 (Original) ちょっと小腹がすいた時にBLTは野菜もハム、ドレッシングが美味しいです😌💓

  • 4/5 くまちゃん 1 year ago on Google
    先日、初めて利用しました。超美味しいです。ハンバーガーとはまた違った感じでサンドされた野菜が新鮮シャキシャキで美味しいです。空腹時に行ったので1つだけでは足りなかったです。お昼時は2つあればいいなぁ。

  • 5/5 細田天音 6 years ago on Google
    (Translated by Google) I love you (Original) 大好き👌💕

  • 4/5 近藤main 7 years ago on Google
    (Translated by Google) It is an ordinary subway. There is a seat in the back rather than the feeling that I saw, and the number of seats is more for a subway. Since there are no cafes where you can drink coffee, the frequency of use is high. (Original) 普通のサブウェイです。見た感じよりも奥に席がありサブウェイにしては席数は多いイメージです。 周りにコーヒーが飲めるカフェがないので、利用頻度は高め。

  • 2/5 madoka o. 2 years ago on Google
    (Translated by Google) It is difficult to pass the order because the partition arrangement or type is bad and both voices of the order cannot be heard. I made a mistake. (Original) パーティションの配置かタイプが悪くてオーダーの声が双方聞こえず注文が通りにくい。間違われました。

  • 4/5 ぐらんまひめ 2 years ago on Google
    (Translated by Google) I love dressing as well as bread and vegetables. However, I was concerned about cleaning the food waste that had fallen on the floor. (Original) パンが選べる事、野菜が選べる事は勿論ドレッシングも大好きです。ただ床に落ちている食べかすの清掃が気になりました。

  • 1/5 駿台 6 months ago on Google • 2 reviews
    The attitude of the staff is inconsistent. When I asked for more vegetables, it was clearly less than the normal amount, so I asked. Is it okay to put vegetables on top? and. I was very disappointed in the response. I'm not going anymore.


Call +81 797-69-7377 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway

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