(Translated by Google) Excellent welcome, very different from that of "Hall of Time" blvd de Waterloo ... No comparison! Purchase of a Rolex watch with all our satisfaction! (Original) Excellent accueil, bien différent de celui de "Hall of Time" blvd de Waterloo... Aucune comparaison possible ! Achat d'une montre Rolex avec toute notre satisfaction !

Walked up to it at 1810 and they denied me entrance and said they were closed. I pointed to their time schedule on the door that says 1830 but they just just started ignoring me. If you are closed, just change the time on the door and website. They did have a lot of selection of exhibition Tudor and Rolex from why I saw from the outside. As I was looking from the outside, they let another couple inside the store and attended to them. Maybe I didn’t fit their criteria 🤷🏻‍♂️

I am very happy that I can share my good experience at Yvan's in Brussels. The store is located in the beautiful, picturesque 'Gallerie de la Reine' hall. Upon entering the store, I was warmly received. I felt very welcome. I bought a Rolex GMT Master. The watch was carefully presented to me while drinking a drink offered by Yvan's. A lot of praise goes out to the fantastic employees who helped me, Valentine and Nicolas. They are skilled there and have a great deal of knowledge about the products they sell. The range of brands is very wide. I can recommend this store in Brussels to everyone!

Incredibly friendly staff and always a joy to go to their store. I have been several times now to Yvans mainly just to look at different models, and the sales representatives are always extremely friendly and knowledgeble. Just nice going in there and discussing watches and seeing that they are an AD that actually cares about the customers and the watches that they sell (rare now adays) and would not hesistate to let you try something on or answering some questions. I have sadly found some ADs to be rather snobby, but just yesterday I was able to talk a long time with one of the sales people, Dylan, who sat down with me and let me try the yachtmaster with oysterflex and was very happy just discussing different models. Very professional store in a super nice location, and will definently pop by more times!

Went to book my Rolex for a service. Sure said the young lady at the main counter, leave it with us and we will first check if its stolen !! I took it elsewhere 😎 I have to say though that I've had good service before and when I had another watch serviced here.

I had a disappointing experience at the Rolex store in Bruxelles today. Upon visiting with my wife, we encountered disinterested and unfriendly salespeople who didn't bother to inquire about our preferences, offer us a seat, or provide us with a beverage – a courtesy that other luxury watch stores typically extend. Regardless of our inquiries, they curtly informed us that the waiting list for Rolex watches exceeded a staggering 2.5 years and that they couldn't even add us to it. Moreover, the store had an incredibly limited selection of showcase watches. It seemed unlikely that we would find or try the timepiece we were interested in. If you're in the market for high-end watches, I recommend checking out Maison de Greef or Prosper in Bruxelles, where customer service and a wide range of luxury brands are offered, including those with price tags exceeding 100,000 euros. Rolex and the Yvan store could certainly take a lesson from these establishments. I have no intention of returning to this Rolex store, and I would advise others to steer clear as well. 0/5.

The staff of the store is so helpful and really take the time to explain you everything you need around jewelry or watches. The boutique is as well well designed and is located in the gallery de la reine a must see when visiting Brussels !

I recently had the pleasure of visiting Yvan's Rolex store today Sunday 06/18 during my stay in Belgium, and although I was unable to find the exact timepiece I was looking for, my experience was nothing short of exceptional. As an avid watch collector from the US, I had my heart set on acquiring a Daytona Stainless Steel, a model that has become increasingly elusive in recent times. Despite the store not having the Daytona in stock, I was warmly greeted and assisted by a young female staff member whose service exceeded all expectations. She went out of her way to make my wife and me feel welcome, and her knowledge and passion for Rolex watches were evident throughout our interaction. She took the time to understand my preferences and even allowed me to try on the DayJust rose gold, which was an exquisite timepiece in its own right. Although I didn't find the exact watch I was seeking, the exceptional service I received from the staff member left a lasting impression. Her professionalism, friendliness, and dedication to ensuring a memorable customer experience were truly commendable. The positive atmosphere and attention to detail within the store also reflected the commitment to excellence that Yvan's Rolex store embodies. Because of this wonderful encounter, I am more than willing to return to the store tomorrow before I leave Belgium in the hopes that they may have another Daytona in stock. I am prepared to pay a premium for the watch I desire because the service and overall experience have left me with a strong desire to support this establishment. I would highly recommend Yvan's Rolex store to anyone in search of quality timepieces and outstanding customer service.

(Translated by Google) Excellent service! I bought my Submariner date a year ago and I'm still so satisfied! (Original) Service excellent ! J’ai acheté ma Submariner date il y a un an et je suis toujours autant satisfait !

(Translated by Google) Excellent (multilingual!) Service. Have a watch repairer at home. They even adjusted the strap of my Omega at no cost, even though I had not purchased the watch from them. (Original) Uitstekende (meertalige!) dienstverlening. Hebben een horlogehersteller in huis. Ze pasten zelfs zonder kost het bandje van mijn Omega aan, hoewel ik het horloge niet bij hen had aangekocht.

Very unfriendly staff Dear Yvan’s team I couldn’t reply your comment hence writing my reasoning here. I visited your shop with my wife, there were 2 staff facing the entrance and let us through automatic doors, no single word of welcome nor a smiley face during our visit at all. We asked a few models and questions and we got responded with ice cold short answers. I never do any shopping in a store where I dont feel comfortable and welcomed so, I had a very disappointing customer experience

We have a pleasant experience with Hans from Yvan's Jewelry Brussels. My husband and I was brand new in town when we visited the store. We put the request for the watch that we wanted, 7 months later he called back and we got our first watch. Rolexes are popular so we think 7 month waiting period is not bad at all. Hans is professional and realistic, he does not give you false hopes. When he promised you whatever model, that is the exact one that you will get.

They got the amazing Daytona platinum.

Dont buy your watch here. They promise to keep a watch for you, but whene someone else is coming. They sell the watch to them. No service!

Amazing staff, amazing service and amazing brand choices. Bought couple of watches here, I just needed to wait because both are surprisingly not easy to get but its worth the wait. They promised to call me and they did. They also kept the watch as agreed so I am not sure why there are comments that they don't keep the watch for you. As far as I know when they call and if you agreed on a specific date then they will keep their promise. Very professional indeed! Give them a visit so you can see for yourself!

Above and beyond service to their clients. Great selection of brands! Clear communication and follow-up. Highly recommended. Kudos to Jonathan!

We are visiting from Melbourne. No appointment and we just walked in. Friendly staff. Showed us the Rolex watches very patiently with professionalism. Probably the best Rolex AD we have ever visited. We didn’t buy anything but they were amazing. He showed us the Tudors as well with good knowledge. Can’t recommend them highly enough.

Great location, very helpful and friendly staff. Edouard took care of us and was very helpful—made the experience one to remember! Thank you for helping me purchase my gorgeous watch! We will definitely be back!

As a good watch collector very city that I visit I try to approach the nearest watch store to check availabilities, and this time we were lucky! We have been attended very well from the salesperson( blonde guy that I don’t remember his name!), so we ending up buying a Rolex watch and few more jewels from him, he was very serviceable, hopefully can buy anything else during my next visit! Best to the whole team!

I am delighted to share my overwhelmingly positive experience with Yvan's store. My recent purchase of a watch was not only delivered promptly but also accompanied by impeccable and genuinely warm service. The staff's professionalism was truly noteworthy, as they provided me with excellent advice. In addition to their exceptional watch collection, Yvan's also offers superior-quality jewelry. I wholeheartedly recommend their establishment to anyone seeking outstanding timepieces and exquisite jewelry.

(Translated by Google) Great team, beautiful shop. The top of the service, the small care during my first acquisition. Thank you to them for their work and the attention they pay to their customers. (Original) Super équipe, magnifique boutique. Le top du service, au petit soin lors de ma première acquisition. Merci à eux pour leur travail et l'attention qu'ils portent à leurs clients.

(Translated by Google) Large selection of Rolex and other watches, classy watchmaking and welcoming and knowledgeable, competent staff. Very well. (Original) Grand choix de montres Rolex et autres, horlogerie grande classe et personnel accueillant et connaisseur, compétent. Très bien.

(Translated by Google) There are many styles, although not popular (Original) 都有不少款式，雖然不是流行

(Translated by Google) Beautiful shop, service and team at the top. I recommend and will return without hesitation. (Original) Belle boutique, service et équipe au top. Je recommande et y retournerai sans hésitation.

Beautiful boutique and amazing service

(Translated by Google) Dishonest Rolex distributor when it comes to waiting lists. Very disappointing. (Original) Distributeur Rolex malhonnête en ce qui concerne les listes d'attente. Très décevant.

Purchased a particularly significant and important item of jewellery from Yvans. I was treated well, as expected from a store presented as pristine as this. The gentlemen assisting me was knowledgable and provided me with all the information I needed in order to make the best decision in that moment. Without being an jewellery expert, it’s clear the standard Yvans operate at is markedly above average and I would recommend them to anybody serious about investing in finery.

(Translated by Google) 3 bad experiences out of 3 visits. Yet I tried ... Disappointing hospitality and customer service. Categorical refusal to adjust a timepiece. A small service that serves to build customer loyalty. Yet I have pushed your doors twice to acquire a watch. You have shown me no interest in wanting to serve me properly. I have had two bad experiences with the same person. Lack of professionalism and seriousness. I hope that my review will catch your attention and that your service will improve over time ... (Original) 3 mauvaises expériences sur 3 visites. J’ai pourtant essayé... Accueil et Service à la clientèle décevant. Refus catégorique pour un ajustement d’un garde-temps. Un petit service qui sert à fidéliser sa clientèle. J’ai pourtant pousser vos portes à deux reprises pour acquérir une montre. Vous ne m’avez montré aucun intérêt à vouloir me servir correctement. J’ai eu deux mauvaises expériences avec la même personne. Manque de professionnalisme et de sérieux. J’espère que mon avis retiendra votre attention et que votre service s’améliorera dans le temps...

The best watch store ever !

Amazing experience ! 5* . I ordered my GMT Master 2 « Batman » and i received it on time. Beautiful boutique and delightful service.

I'm so happy & lucky to share my experience with yvans, i got my Rolex dytona SS ceramic black face last year , we highly respect their waitlist procedure. Thank u very much yvans jewellry belgium

Amazing boutique with a lot of stock!

(Translated by Google) A big thank you. Good welcome and good service (Original) Une grande merci .bonne accueil et bon service

(Translated by Google) Very nice shop in the center which stands out for its welcome and advice. On each of my visits, the service remains at the level expected, unlimited advice, testing when the timepieces are available and, above all, very, very good follow-up. Needless to say also that the team is pleasant and smiling 👍 It is often said that you only have one chance to make a good impression, I think the same goes for stores. I was personally served by Jade on my first visit, I had the chance to be greeted by other advisors the following times and it is always with pleasure that I stop by when I am from passage in the vicinity. I'll let you draw your conclusions 🙂🙃 In short, in a few words, I recommend completely this quality house. (Original) Très belle boutique dans le centre qui se démarque par son accueil et ses conseils. A chacune de mes visites, le service reste au niveau de celui qu’on attend, conseils à volonté, essais quand les garde-temps sont disponibles et, surtout, un très très bon suivi. Inutile de préciser également que l’équipe est agréable et souriante 👍 On dit souvent qu’on n’a qu’une seule chance de faire bonne impression, je pense qu’il en est de même pour les magasins. J’ai personnellement été servi par Jade lors de ma première visite, j’ai eu la chance d’être accueilli par d’autres conseillers les fois suivantes et c’est toujours avec plaisir que j’y fais un saut lorsque je suis de passage dans le voisinage. Je vous laisse tirer vos conclusions 🙂🙃 Bref, en quelques mots, je recommande complètement cette maison de qualité.

(Translated by Google) Each visit to the store is a real pleasure. The staff are welcoming, smiling and have a perfect command of their subject. Despite the gap between supply and demand, the house does its best to satisfy both regulars and newcomers. The store is currently under expansion, I can't wait to see the final result. (Original) Chaque passage en boutique est un réel plaisir. Le personnel est accueillant, souriant et maîtrise parfaitement son sujet. Malgré le fossé entre l'offre et la demande, la maison fait au mieux pour satisfaire tant les habitués que les nouveaux venus. Le magasin est en agrandissement actuellement, j'ai hâte de voir le résultat final.

(Translated by Google) Superb downtown store! The welcome was perfect and up to my expectations. Large choice available and the sales assistants are always on hand! I will definitely come back and treat myself here! Can't wait to see the new store after ongoing renovations. Thanks to the whole team! Excellent job! (Original) Superbe boutique du centre ville! L'accueil était parfait et à la hauteur de mes attentes. Grand choix disponible et les vendeuses sont toujours de bon conseil! Je reviendrai très certainement me faire plaisir ici! Impatient de voir le nouveau magasin après les rénovations en cours. Merci à toute l'équipe! Excellent boulot!

(Translated by Google) A big thank you for the fabulous service at each visit to your jewelry store, it is always a real pleasure to be so well advised and so well received. Leo (Original) Un grand merci pour le fabuleux service à chaque passage dans votre bijouterie, c'est toujours un réel plaisir d'être si bien conseillée et si bien reçue. Léo

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(Translated by Google) The fairest and most sympathetic jeweler in Belgium. Last year I asked for a sub date and unlike several AD's I was not laughed at by Jonathan or asked to buy anything else. He put me on the waiting list without question. And as promised I was contacted this week to say my grail was available. I just want to thank everyone at Yvan’s and in particular Jonathan for the very friendly service and professional approach. A very very satisfied customer !!! (Original) De eerlijkste en meest sympathieke juwelier van België. Vorig jaar kwam ik met de vraag voor een sub date en in tegenstelling tot meerdere AD’s werd ik door Jonathan niet uitgelachen en niet verzocht om iets anders te kopen. Hij zette mij op de wachtlijst zonder meer. En zoals beloofd werd ik deze week gecontacteerd om te zeggen dat mijn grail beschikbaar was. Ik wil nog even iedereen bij Yvan’s en in het bijzonder Jonathan bedanken voor de enorm vriendelijke service en professionele aanpak. Een enorm enorm enorm tevreden klant !!!

(Translated by Google) Today again very warmly received by the team and by Jonathan in particular. This is, by far, the nicest Rolex dealer I've been to! In addition, you will receive honest and correct feedback on the availability of the models and their waiting lists. The majestic setting of the Saint Hubert Gallery completes the experience. See you soon, Jonathan! It's always a pleasure to chat with you ... (Original) Vandaag weer heel warm ontvangen door het team en door Jonathan in het bijzonder. Dit is, met veel voorsprong, de meest gezellige Rolex dealer waar ik al geweest ben! Bovendien krijg je eerlijke en correcte feedback over de beschikbaarheid van de modellen en hun wachtlijsten. Het majestueze kader van de Sint-Hubertusgalerij maakt de ervaring compleet. Tot binnenkort, Jonathan! Het is altijd een plezier om met jou een praatje te doen...

(Translated by Google) Luxury. Breguet watches (the very best) (Original) Lujo. Relojes Breguet (the very best)

(Translated by Google) Many thanks to Jonathan for his responsiveness and continued professionalism even if he was not working 👍 the welcome from his colleague and Hans's service for top delivery !!!! Very good team and follow-up I highly recommend. (Original) Un grand merci à Jonathan pour sa réactivité et et son professionnalisme plus suivi même s’il travaillait pas 👍l’accueil de son collègue et le service de Hans pour la livraison au top !!!! Très bonne équipe et de suivi je conseille vivement.

(Translated by Google) Very professional and very friendly. This is not always the case with Rolex ADs, it deserves to be emphasized. (Original) Très pro et très sympathique. Ce n'est pas toujours le cas chez les AD Rolex, ça mérite d'être souligné.

(Translated by Google) I went to this jewelry store to buy a ROLEX watch The seller left me standing to watch the watches in the counter window While the rest of the staff were seated I reported it to ROLEX (Original) Je me suis présenté dans cette bijouterie pour acheter une montre ROLEX Le vendeur m'a laissé debout pour regarder les montres en vitrine comptoir Pendant que le reste du personnel était assis Je l'ai signalé à ROLEX

(Translated by Google) First experience with Jean-Noel fabulous unfortunately the second with a young girl: disastrous. She refuses to take my Omega for an interview "go drop it off directly at the Swatch Group" ... Gives the impression that all that interests her is that you leave ... Unhelpful and haughty. Following my dissatisfaction, Jade will catch up with the affair and will allow me to acquire a new Rolex Explorer (thanks to her). So I recommend but don’t go in sneakers on Friday afternoon, it could turn short. (Original) Première expérience avec Jean-Noel fabuleuse malheureusement la deuxième avec une jeune fille : désastreuse. Elle refuse de prendre mon Omega pour faire un entretien « allez la déposer directement chez Swatch Group »... Donne l’impression que tout ce qui l'intéresse c’est que vous partiez... Peu affable et hautaine. Suite à mon mécontentement, Jade rattraper l’affaire avec affabilité et me permettra d’acquérir une nouvelle Rolex Explorer (merci à elle). Je recommande donc mais n’y allez pas en baskets le vendredi après-midi, ça pourrait tourner court.

(Translated by Google) Wonderful shop and great service !! The first time we were served by Ambre and the second time by Jonathan !! I sincerely recommend them. Warm welcome, very attentive and valuable advice. We are delighted to have bought our first beautiful watches from them! Thanks again. Eloise and Benjamin (Original) Magnifique boutique et excellent service !! La première fois, nous avons été servis par Ambre et la deuxième fois par Jonathan !! Je les recommande sincèrement. Accueil chaleureux, très à l’écoute et conseils précieux. Nous sommes ravis d’avoir acheté nos premières belles montres chez eux! Merci encore. Eloïse et Benjamin

Dear Yvan's - I have been meaning to express my gratitude to your team (Valentine in particular) for supporting my extensive quest to purchase a Rolex Submariner (with date). I visited your store during my R&R leave from a military deployment. I was dressed nothing like your "average" client, yet Valentine was more than gracious to include my name on your store's wait list. A few months after I completed my tour of duty, a presentative from your store contacted me and offered me the possibility of buying the watch! Thank you and best wishes to you and your team in this covid infused world. Matt

(Translated by Google) Superb shop, lots of choice, excellent service and reception. I highly recommend! (Original) Superbe boutique, beaucoup de choix, accueil et service excellents. Je recommande vivement!

Incredible Rolex store! The staff is friendly, knowledgeable, and incredibly helpful. The store's elegant ambiance perfectly complements the stunning selection of watches. Exceptional customer service and a truly memorable shopping experience. Highly recommended for anyone seeking a top-notch Rolex purchase!