1/5 Yixin L. 1 year ago on Google
I
wish
I
can
give
0
star
review.
They
have
literally
no
skill
to
deal
with
any
emergency,
while
they
try
to
be
responsible.
I
just
had
a
really
bad
experience
with
them
-
Island
hopping
was
poorly
managed
which
basically
resulted
in
a
whole
day
waiting
for
more
than
2
hours
on
mini
van
and
speedboat.
They
chose
to
wait
for
unreturned
passengers
for
more
than
1
hour
while
keeping
the
rest
of
group
floating
on
the
boat
by
the
shore.
One
of
the
old
ladies
passed
out
due
to
unknown
reasons
during
the
speedboat
trip
(she
seemed
to
faint
as
a
result
of
boat
jumping
through
bumpy
waves).
To
ensure
her
safety,
the
majority
of
passengers
chose
to
return
to
Phuket
and
drop
the
last
bit
(Khai
Island)of
this
packaged
tour.
However,
after
the
tour
guide
informed
that
whoever
wants
to
go
off
the
boat
can
return
to
their
hotels
and
the
rest
will
remain
on
boat
and
continue
their
trip
return
to
Khai
Island.
Unfortunately,
when
the
first
group
of
peoplr
disembarked
from
the
boat
(more
than
16
ppl),
the
Transport
drivers
refuse
to
take
them
back
to
the
hotel
and
insist
that
everyone
needs
to
wait
until
the
group
came
back
from
Khai
Island.
This
appears
to
be
a
fraud
to
me,
despite
potential
miscommunication
between
the
tour
guide
and
the
transport
drivers.
People
chose
to
come
back
to
Phuket
without
visiting
Khai
Island
because
the
tour
guide
understood
the
importance
of
the
safety
of
passengers
and
the
emergency
situation
that
occured.
It's
very
disappointing
that
the
tour
guide
promised
the
early
return
trip
to
hotel
for
those
who
chose
to
get
off
the
boat
earlier
for
supporting
the
fainted
lady,
but
it
ended
up
with
having
to
wait
for
everyone
coming
back
from
Khai
Island
and
becoming
the
last
ones
to
leave
the
pier.
No
one
askes
for
refund
but
just
wanted
to
go
back
to
hotel
until
waiting
for
another
hour.
Very
disappointing
experience
5 people found this review helpful 👍