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Sunset Emily

Serviced accommodation Self catering accommodation Villa Vacation home rental agency

😠 We had a disappointing experience staying at Villa 4D. This began before we had arrived when we were informed that a mistake had been made with our booking and that for the first night of our stay we would have to stay next door in villa 4E. This turned out to be a huge hassle and really ruined the... People often mention property, stay,


Address

Royal View Resort, 24/2 Moo 3 Klong Son Resort, Ko Chang, Ko Chang District, Trat 23170, Thailand

Website

www.thaivillakohchang.com

Price rating

$30/night

Rating on Google Maps

4.40 (42 reviews)

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Featured Reviews


Frequently mentioned in reviews: property (10) stay (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kateřina �. 4 years ago on Google • 6 reviews
    Amazing place. Looks exactly as on the promo pictures. Hidden paradise with beautiful beach, little private gardens and nice swimming pools. Accommodation is very comfortable, super clean and hosts are very nice and caring.
    1 person found this review helpful 👍

  • 5/5 John F. 4 months ago on Google • 154 reviews
    Great private place to stay, host was great, room was nice...except the bed was very hard. I would stay here again.

  • 5/5 permpong k. 3 months ago on Google • 108 reviews New
    Nice place,cleanness room with private beachfront. Peninsula service facilities.

  • 5/5 Karen B. 1 year ago on Google • 102 reviews
    Good service, great food. Our daughter had a fantastic club sandwich. My Pad Kapow was lovely. Nice shakes. Beautiful location right next to the beach. Nice lawns and the beach for the kids to run around.

  • 5/5 Patrick Y. 2 years ago on Google • 8 reviews
    The best element this property has going for it is Mrs. V. She cleaned, answered my questions on Whatsapp, arranged for taxis, gave restaurant recommendations, rented a scooter, and made my stay pleasant. The property was isolated for sure since almost all the activity is farther south; however, the beach was great, it was near Beach Club, and the sunsets were incredible.

  • 1/5 marika b. 1 year ago on Google • 1 review
    We had a disappointing experience staying at Villa 4D. This began before we had arrived when we were informed that a mistake had been made with our booking and that for the first night of our stay we would have to stay next door in villa 4E. This turned out to be a huge hassle and really ruined the first day of our holiday. Communication about when we would need to vacate 4E was poor and then we felt very hassled to get out as the next set of guests had arrived. There were a number of staff there but were offered minimal help carrying our bags down the stairs and into the next property. We were offered a bowl of fruit in compensation for this hassle. Unfortunately villa 4D was as downgrade on 4E so that was also disappointing. It is extremely poorly maintained. Stained sofas, pealing kitchen cupboards, various things broken throughout the property, poo from a family of bats who live in the roof all over the patio and on the window in the master bedroom which was one of the main features of the property. It is also the worst furnished self catering property I’ve ever stayed in. None of the rooms had wardrobes. Instead there was a cheap plastic hanging rail. Some of the rooms didn’t have drawers either, instead a cheap plastic shelf. We’re talking worse than ikea quality here. So there was essentially very little space to store anything. No hooks anywhere to hang a towel even and generally, no thought had been put into making guests stay comfortable. No nice pictures or decoration. Horrible basic bowls and utensils in the kitchen. A couple of the bathrooms were also very grim and many had a horrible damp smell. Broken mosquito nets on the window. Horrible bedding on the beds. Thin scratchy towels. Generally absolutely nothing which made it feel like a luxury stay despite which we were expecting for the huge amount of money spent. The property had many shortcomings but undoubtedly the worst feature was the horrendously hard beds. There were 3 adults in our group, all used to staying in Asia, where beds are normally harder, but none of us have ever experienced anything as uncomfortable as this before. We raised this issue with the lady managing the property and received an extremely rude response from the owner, asking us not to bother her. Apparently no one else had ever complained about the beds before which I find pretty unlikely. We were all waking up at 6am each day with horrible back ache from the beds so they really did impact upon what was supposed to be a relaxing holiday. What really topped it all off for us was on check out when they counted through every single horrible bowl and plate in the property to make sure none was missing. We almost had to pay 100 baht for a cup before it was uncovered! On the upside the location and the view is absolutely stunning and we really enjoyed the resort. This however has nothing to do with the standard of the property which was in our view completely unacceptable. Our friends were staying 5 doors down from us in an absolutely beautiful house and they were paying less than we were. I would thoroughly recommended the resort but strongly suggest that anyone considering it does not stay at any of the sunset Emily Villa properties.
    1 person found this review helpful 👍


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