2/5 Kornel C. 1 year ago on Google • 33 reviews
The
customer
experience
was
good.
I
made
many
requests
about
the
leather
and
colour
of
the
stitching
and
welt
and
sole,
which
they
all
happily
fulfilled
at
no
extra
cost.
They
were
always
caring
and
concerned
with
me
getting
the
right
fit
and
did
as
much
as
they
could
to
accomodate
that.
After
a
few
delays
when
I
had
no
time
the
store
staff
even
hand
delivered
my
boots
on
her
scooter
to
my
hotel
an
hour
before
my
departure
which
was
greatly
appreciated.
The
construction
of
the
boots
was
sublime
for
the
price.
270°
goodyear
welt,
stitched
through
outsole.
Thick
leather
midsole,
full
leather
heel
stack
which
was
nailed,
an
incredible
construction
for
the
price
of
3,500
baht.
The
leather
was
also
very
good
for
the
price,
no
complaints.
Decently
thick
and
nicely
tanned
full
grain.
Im
not
sure
what
the
shank
is
made
of,
but
it
is
decently
stiff.
The
heel
counter
and
toe
stiffener
are
cellulose
which
is
perfectly
fine
for
the
price
of
the
boots,
although
a
bit
sad
to
see
when
the
rest
of
the
materials
are
such
high
quality.
Also
strangely
the
soft
foam
insole
is
glued
in,
but
one
can
remove
that
when
it
needs
replacing.
What
dissapointed
me
was
the
fit.
The
boots
they
made
for
me
on
collection
were
too
big
(despite
me
having
my
foot
measured,
and
making
sure
to
wear
the
same
socks
on
measuring
and
collection
day).
The
toebox
was
too
roomy
and
the
heel
did
not
sit
at
all.
The
lady
there
was
very
kind
and
accomodating
and
remedied
the
problem
after
10
minutes
in
the
workshop.
The
customer
service
was
great.
I
suspect
they
relasted
the
boot
to
a
smaller
last.
However
at
this
point
i
hadnt
yet
tied
the
boots
as
the
hooks
had
not
been
put
in
yet.
I
then
received
the
boots,
and
when
trying
them
on
the
heel
and
toebox
were
perfect
but
the
upper
did
not
fit
at
all.
It
is
tightened
all
the
way
and
its
still
loose,
i
can
fit
a
finger
into
the
boot.
The
boot
is
almost
entirely
being
held
by
just
the
heel.
Another
dissapointment
was
on
this
first
trying
a
hook
snapped
off.
All
the
hooks
were
generally
hastily
put
in
and
rather
mauled
and
extremely
cheap,
they
bend
very
easily
with
just
your
fingers.
(Speculation:
the
poor
fit
may
be
because
the
boot
had
to
be
relasted
for
the
heel
to
fit,
although
the
upper
may
have
been
patterned
for
a
bigger
boot
and
that
is
why
it
doesnt
fit.
The
relasting
would
also
explain
the
stretch
marks
left
on
the
toebox
from
a
hasty
lasting)
Overall,
im
sure
they
would
remedy
these
problems
for
me
as
they
were
quite
proffessional,
however
I
am
no
longer
in
patong
and
cannot
get
it
fixed
by
them.
Therefore
despite
having
so
much
appreciation
for
the
product
they
make
I
am
left
very
dissastified
with
my
boots.
I
would
recommend
their
services
highly
if
you
were
in
patong
for
a
bit
longer
than
a
week,
they
take
4
days
to
make
your
boots,
so
you
can
iron
out
issues,
as
these
are
incredible
boots
for
what
youre
paying.
However,
otherwise
I
cannot
recommend.
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