1/5 Piotr B. 1 year ago on Google
I
was
so
excited
to
visit
Ko
Tao
and
experience
the
beautiful
marine
life
that
the
island
has
to
offer.
I
had
booked
my
travel
with
in
Petcherat
Marina,
and
everything
seemed
to
be
going
smoothly
until
I
actually
arrived
at
the
island.
As
soon
as
I
got
off
the
boat,
I
realized
that
something
was
wrong.
The
staff
of
were
in
a
hurry
to
leave,
and
I
couldn't
find
anyone
to
give
me
any
information.
I
tried
to
ask
for
assistance,
but
they
were
dismissive
and
rude.
Feeling
frustrated
and
confused.
However,
after
wandering
around
the
island
for
a
while,
I
realized
that
I
was
completely
lost.
I
tried
to
call
the
travel
agency
for
help,
but
they
didn't
answer
my
calls
or
messages.
I
couldn't
believe
that
a
travel
company
could
be
so
irresponsible
and
leave
their
customers
stranded
without
any
explanation
or
assistance.
My
experience
with
this
tour
guide
had
already
left
a
bitter
taste
in
my
mouth.
I
felt
let
down
and
disappointed
by
their
unprofessional
behavior
and
lack
of
responsibility
towards
their
customers.
In
conclusion,
my
experience
with
Petcherat
Marina
was
a
complete
disaster.
I
would
not
recommend
this
travel
agency
to
anyone,
and
I
urge
others
to
be
cautious
when
booking
with
them.
It's
essential
to
choose
a
reputable
and
reliable
travel
company
that
prioritizes
the
safety
and
well-being
of
their
customers.
****
Reply
to
your
last
comment:
I
believe
you
are
taking
my
review
too
personally.
I
provided
you
with
the
facts,
that
made
my
experience
awful.
The
best
practice
you
can
do
now
is
to
improve
your
organizational
skills
to
avoid
future
problems
like
this.
It
is
vital,
as
you
have
many
other
one-star
reviews
pointing
to
poor
tour
management.
Firstly,
provide
a
clear
and
reliable
tour
agenda.
This
will
mitigate
the
miscommunication
issues
that
arouse
during
the
trip.
The
staff
is
not
communicating
in
English
well.
They
told
me
that
I
have
two
hours
on
Ko
Tao,
when
in
fact
I've
had
30
minutes.
I
did
not
fall
asleep
on
the
beach.
Even
if-
the
restaurant
is
just
by
the
beach,
so
if
your
staff
would
be
"looking"
for
me,
they
would
have
quite
an
easy
task
to
do
:).
I
just
took
my
time
in
the
city
as
it
was
given
to
me.
Your
story
does
not
comply
with
reality,
because
I
was
back
within
1.5
hours
at
the
restaurant,
looking
for
you.
The
boat
supposedly
came
back
for
us
after
the
snorkeling
at
Mango
Bay.
It
is
highly
impossible
because
if
they
do,
I
was
already
at
the
restaurant
on
the
beach
thinking
about
what
to
do
next
:)
Secondly,
you
can
just
ask
for
a
phone
number
from
your
customers
to
reach
out
to
them
if
something
goes
wrong.
Simple
as
that.
One
aspect
of
what
you
wrote
is
true,
I
went
to
the
Tourist
Police,
looking
for
help
because
your
staff
did
not
want
to
help
me
in
any
way.
The
police
were
also
not
much
helpful,
telling
me
that
I
should
have
slept
on
the
beach
instead
of
spending
the
night
in
a
secure
room
in
a
hotel
-
maybe
you
just
mixed
those
facts
and
turned
them
to
your
advantage.
Nice
try.
:)
Summing
up,
and
not
wasting
my
time
on
irresponsible
business
practices.
Learn
from
your
mistakes,
and
avoid
insulting
your
customers,
calling
them
"gold
diggers"
or
childish.
It's
not
a
very
mature
way
of
dealing
with
problems
when
knowing
you
are
guilty.
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