Taxi driver unexpectedly drove us here by telling us its a coffee break as they receive commission on your purchase. Very pushy sales staff, under pressure to buy, following you around the sales floor. We did buy a clear water pearl ring, however only after few hours of purchasing this a pearl fell out!! so disappointing and frustrating as we had a flight next day to india. I contacted them several times asking for a solution but i never got a reply. Extremely disappointing and a waste of money. Please avoid! Its a big scam.

Don't go there because they didn't respect poor or normal people's because you should buy something or they will say you should leave this place now 🙂 they was told me this words ( you see this gate) its was mean you are not welcome because we didn't need anyone just coming for looking but you should pay money money money. Bad place.

This was one of the stops as part of our tour. You go through a few passages that look similar to that of a museum or gallery that provides a nice overview of the mining history of Thailand, along with some exquisite gemstone pieces on display. The actual jewelry store is massive. The freshwater pearl jewelry was quite reasonably priced and we managed to get a necklace and pair of earrings (as a gift) with a good discount. Upon exit, you can get a letter for a VAT refund that you can claim upon departure at Phuket airport.

Cheapest escape room i've ever been to

Nice modern building with great collections of jewelleries (but a little bit expensive ones). Photos were not allowed, the time i visited it.

Tour guides take you here by saying it is a coffee break but for coffee you need to cross whole gem factory. Although the jewelry is very beautiful but at the same time very very very expensive. Its a spam you need to be careful of.

I'm not really sure why the tour operator thought this was a place to bring us. I saw no value there whatsoever... We all thought we were going to a coffee factory/farm, not a jewelry store. Not such great pictures because they said we could not film or take pictures...nor sure why, though 🤔

Our driver unexpectedly brought us here and this was evidently a tourist trap. The items were incredibly expensive and they also had so many animal leather products! :( I don’t endorse this!

Taxi driver unexpectedly drove us here without asking us as they receive commission on your purchase. Very pushy sales staff, under pressure to buy, following you around the sales floor. We did buy a clear water pearl ring, however only after 6 hours of purchasing this a pearl fell out!! so disappointing and frustrating as we were staying over an hour away from the shop. I contacted the shop several times asking for this to be repaired but i never got a reply. Extremely disappointing and a waste of money. Please avoid!

Trap. We asked to go souvenir shop and taxi driver brought us here. Huge fancy looking place. They literally force you to buy things. Make you feel so uncomfortable and become hostile when you say no. Makes matters worse when you spend all that money and jewellery breaks before you get to your hotel. Unbelievable

It's a fabulous place, but the sales personnel is to aggressive so i did not buy anything. Although I really wanted to get some of the lovely work of art that they make there.

This place is quiet deceptive. We have booked a half day Phuket city tour and one of the sights was a “coffee roaster” So we were quiet surprised when our tour guide stopped at this place and told us to visit it. Apparently, the coffee is our reward for visiting the place. The least is the tour company should tell us it’s a gems factory. But I think they way they package it is very sneaky.

We were taken here as part of a tour of phuket, under the impression it was a gallery of natural stones (museum-esque) Turns out it's just a very large jewellers with the most unapologetically pushy sales people. No isn't a word they understand here and literally try to force rings on your fingers. Unless you have more money then brains and have time to waste AVOID! Would've preferred being pool side...Or even stayed in bed!

We’ve been here as part of a Phuket sightseeing tour. If you don’t want to buy mostly tacky jewelry, don’t go. The personnel follows you around and tries to sell you basically everything they have in store.

Please stop paying taxi driver money to bring costumers to you, you are wasting our time, were we are not interesting to buy jewelry

Came here as part of a site seeing tour of Phuket, would not recommend to anyone... just an over sized jewellery shop with rude staff, who make you feel uncomfortable about not buying anything! As a young couple who are students we explained that we couldn’t afford anything and just wanted to look round, sales assistant pushed and pushed us to make a purchase before following us around the store and finally getting a male member of staff to approach us. He then tried to intimidate us and so I asked where the exit was and both staff remembers escorted us out. The tone they used felt like they were accusing us of stealing and we honestly thought they were going to ask to check us. Asked another couple on the tour how they found it and they said the same.

(Translated by Google) Were on a sightseeing tour, could not resist - bought a bracelet. We quickly reduced it and sent us to a free minivan to the hotel. By the way, the seller seemed to us very nice. I didn’t wear it in Tai, I was afraid to lose it. In Russia she wore (day (1 day, Karl!) And in the evening noticed that the stone fell out. My story with a fallen stone is not the first one, so I wonder: is it worth it to rely on a lifetime warranty and drag it to Tai next time? It's a shame. Continuation ... in the autumn of 2018 were again in Tae, we stopped at the gallery, showed the certificate and asked to wait, after 15-20 minutes they took out my bracelet with a new stone. It certainly pleases, but not everyone wants to go there on their own and spend 2 hours of vacation on this matter. (Original) Были на обзорной экскурсии, не удержалась - купила браслет. Нам его оперативно уменьшили и нас отправили на бесплатном минивэне до отеля. К слову продавец нам показалась очень милой. Я в Тае его не носила- боялась потерять. В России носила 🏡 день ( 1 день, Карл!) и вечером заметила, что камень выпал. Моя история с выпавшим камнем не первая, вот интересно: стоит ли рассчитывать на пожизненную гарантию и тащить его в Тай в следующий раз? Обидно жуть. Продолжение... осенью 2018 были снова в Тае, заехали в галерею, показали сертификат и нас попросили подождать, через 15-20 минут вынесли мой браслет с новым камнем. Это безусловно радует, но не всем захочется ехать туда своим ходом и тратить 2 часа из отпуска на это дело.

(Translated by Google) You can see a lot of products together. Prices are high, but they negotiate. It's a good place to see. (Original) Çok fazla ürünü bir arada görebiliyorsunuz. Fiyatlar yüksek ama pazarlık yapıyorlar. Görülmesinde fayda olan bir yer.

(Translated by Google) The show is spectacular at the beginning, but short. You will fall from prices. The quality of some products is like with Ali-Express. Everything is very expensive. (Original) Шоу эффектное вначале, но короткое. От цен упадёте. Качество некоторых изделий как с Али-Экспресс. Все очень дорого.

(Translated by Google) Great gold, silver, and the stones are just sparkle. I advise you to visit, see and buy something. (Original) Отличное золото, серебро, а камни просто блеск. Советую побывать, посмотреть и что то купить.

So we ended up here as part of a Phuket city tour. This wasn't mentioned as being part of the paid itinerary. "we do a coffee stop". Had a hard time arguing with the tour guide to skip this and wasted about an hour of the 5 hour tour. Seeing the other reviews I'm happy we didn't go through the experience. The agency is Chummy Travel& tour, license 32/00757, avoid!

(Translated by Google) The only train in Phuket, have you ever come to sit together yet? (Original) รถไฟแห่งเดียวในภูเก็ต เพื่อนๆ เคยมานั่งกันรึยังครับ

Nice collection they have...and they have tax discounts for the tourist if you show your passport and give details of your stay.

Cool in the sense of being able to watch people make the jewelry right there in front of you, but then disconcerting how a sales rep will follow you around the ENTIRE time you're idly browsing their massive store rooms. Haha she was always on our heels! Didn't get to go on the ride but not disappointed. Was dropped off there as last stop on our Phuket tour. Also though about watching ppl work, I felt kind of bad video taping them as if I was at some zoo seeing them in their little cubicles having to work. Fish tanks up front w big sea turtles and sharks.

Quite a large facility!! I have to admit, I was smitten by the fantastic aquariums around the place. Wonderful saltwater fish that were, in my opinion the true gems. But I digress...the selection of gems was amazing, along with leather products and small trinkets. A classy spot. There was also a factory that you passed to get to the display. Intrigued by the small train tour in the beginning.

Colossal building with a powerful story of gems in Thai culture. The shop sells gems, candy, nutritional supplements, and holiday bling.

We were brought here by our hired driver because he could get some gas money if we went in, and in exchange he would stay with us for additional 3 hours and take us to anywhere we wanted to see today's sunset. We appreciated his honesty and good trade, and went in with no intention to buy anything. To our surprise, the place is like a museum of Phuket handcrafts, having all kinds of precious stones, pearls, jades, and even Thai silkware. We learned the unique features of Phuket cultured pearls, brought in by Japanese during 1930's. They have three types of cultured pearls: deep sea, salt water, and non saline water pearls, the last of which can be manipulated into various colors. The salesperson was very patient and knowledgeable, turning the supposingly pushy sales pitch into a learning experience. We later checked online and verified that, although other places also produce gold pearls, Thailand is indeed famous of "deep sea" gold pearls as we were told. The area of precious stones is equally interesting. After dwindling supply of local rubies, they now focus on "yellow" sapphire that is becoming collection items, with Thailand being a highly competitive supplier internationally, according to other sources. I guess the salesperson knows how prevalent the internet is so that he adopts honesty as the best policy. Again, we didn't want to be rude and pull out our phone to run online search while he was explaining everything to us, but the healthy dose of suspicion also prevented us from pulling the trigger and buy something. I thought our salesperson would just leave us alone by this time, but he patiently accompanied us through the jade department. He was very upfront in telling us the jades were imported from Myanmar, which is indeed famous for its Burmese jades. The emphasis here, though, is the craftsmanship. We did fall in love with a piece, and unfortunately the listing price is over 11 million Bhats. I think the piece is a museum worthy work. We ended buying a stingray belt, which beats all the Amazon offers by a lot, and a set of tin cups. Coincidentally, our trip today started with the Wat Chalong, which is famous for its role in quieting the Chinese rebellion due to the artificially low price on the tin mines that the Chinese miners felt being oppressed about. We walked out this place feeling we have learned more than spent here.

So there I was in a red T with a hole in it, backwards hat, adidas back pack in my clearly worn running shoes. Tired from a day of touring. I roll up this gem place and walk in like I'm actually gonna buy one. Dont get me wrong everything is hand crafted and beautiful but the sales people are just hanging over you. It was so intense that I tried to break the tension with a "how much for the fish in the fish tank". NOT EVEN A SMILE. That's quality B joke conversation my friend. Nice place to see since they have a little tour on a disney themed ride

Interesting place for someone who jewelry fan.

Half day city tour included coming here for coffee break n souvenir as last stop before the tour send us back to the hotel. Waste of time. No coffee. It's another way of scamming tourist to buy overpriced gems, souvenirs etc. Since we don't look like we come from money. The staff just won't bother and just continue Chit chatting

We were taken there as part of a private tour with a guide. The guide was excellent and explained everything in the museum area. We went into the jewelry area and had a very exclusive experience with Yaya. The sapphire pendant was well priced set on silver and we received a necklace as well. Overall great value and very professional service.

Taken there by taxi driver as they get stamps for their petrol. We were asked and not forced to go there. Once there brilliant service, good banter. Did not force us to purchase anything. Overall very happy and glad we went. Got some nice gifts 👌

(Translated by Google) The best and very good prices !!! (Original) Το καλύτερο και πολύ καλές τιμές!!!

It's kinda boring but it was a good experience

This is one of the worst tourist traps in Thailand. Promised as free coffee break on many day trips you even pay for this is more like an annoying shopping stop. The staff in this “Jewelery“ try their best to sell their overpriced trash masked as luxury articles. The following is not confirmed, but only communicated by locals: The wares inside this jewelery are sold with about 95% profit span. Also they made a deal with taxi drivers and day trip organizers to pay them about 40% of their revenues if a tourist they brought there buys something. I personally believe this! For the free coffee they have a coffee bar at the end of the tour through the overpriced jewelery. The bar itself looks very nice with good coffee machines. Still you get the cheapest Filter coffe in a small paper cup if your “free coffee“ is included with the tour you paid for.

I do not recommend it because the employees are not respectful and do not want someone who does not pay. You have to buy any item and pay huge amounts. But if you only came to watch, you are not welcome at all, and you will receive only one answer, as I was told. Do you see the way to the door? In other words, they kick you out in a dirty way. I do not recommend going there and do not let the taxi driver take you to this bad place because he will take his share of the purchase value...

We came on your behalf, so you don’t have to.

Gem Gallery at Phuket - I always hate tours that make stops at pre-designated stores for shopping. Many times the items being sold can easily be found in the U.S. or on Amazon for less. If you are interested in buying gems, this place is an exception. They have more gems than most natural history museums. And, there are a lot of bargains if you know how to haggle. Don’t miss the small showroom off the main showroom. It has more and bigger gems than many royal treasuries. There is also a factory where you can watch jewelry being made, a cafe and clean restrooms.

A complete tourist trap. What’s even more funny is they charge you to enter 😂 why should you pay to enter a shop.

What many of these reviews fail to mention is “The Ride.” The ride begins with a plastic volcano and light show, which informs you gems come from the earth. It goes on to show hands down the worst animatronics I’ve ever seen, to prove that people do in fact wear jewelry. It ends with a mermaid. I’ve never been shanghai’d into a jewelry store without notice before, but it was a real experience! Minus a star for the jewelry being overpriced.

Pearl jewelry shopping malls and pearl-making processes, aquarium tours and see the history of pearl mines by train

The second place we visited in the free city tour was the Gems Gallery Phuket jewelry workshop, which was a place to sell and make jewelry and silver jewelry at very high prices, and it seems to be the biggest jewelry store in Thailand and the world.

So tempting varities of Jewellery, you can get all the varities from diamond to stone to pearls, silver I purchased silver pearl earrings which is still in good quality and it's a certified showroom, staffs are very sophisticated and if you have taken the package definitely this visit will be included in your trip.

(Translated by Google) The small train takes you for a tour first, and then the regular jewelry sales, which doesn't feel much different from other jewelry stores. The negative comments on Zhihu are still a bit, and it is not easy to say whether it is unreliable according to the survivors’ deviations. . (Original) 小火车带你先观光一圈，然后就是常规的珠宝销售了，感觉和其他的珠宝店也没啥太大区别。 知乎上的负面评价还是有点的，根据幸存者偏差的话也不好说到底是不是不靠谱了。。

Been here as part of our Phuket tour. They showcase different kinds of jewelries and how they are being made. If you want to buy something, you have to pepare lots of money.

(Translated by Google) Prices just hell. No need to buy anything there! At the earrings, the pearl came off on the first day. 😭 Quality is very poor. Prices are too high. Do not buy anything there. On the first day of wearing a pearl tore off my earring, very disappointing quality (( (Original) Цены просто ад. Не надо там ничего покупать! У серёжек оторвалась жемчужина в первый же день 😭 Качество очень плохое. Prices are too high. Don't buy anything there. On the first day of wearing a pearl tore off my earring, very disappointing quality((

Nice place but the personnel is pushy and aggressive to sell. Very annoying

Expensive jewellery shop in Phuket.

(Translated by Google) Very expensive. (Original) Очень дорого.

great xprnc

(Translated by Google) Good store. (Original) Хороший магазин.

(Translated by Google) I bought a rather expensive pearl jewelry as a gift to my wife, as they promised a tax refund. Girls sellers for a very long time filled out documents for tax refund at the border (TAX FREE). Twice redid the document! But at the border we were told that the store did not put some kind of seal !!!! We did not receive Tax Free !!!! The most important thing is that they could make a return to us in the store, but DO NOT! This is like cheating !!! I do not advise anyone to buy something Gems Gallery. (Original) Я купил в подарок жене довольно дорогое украшение из жемчуга, так как обещали возврат налогов. Девушки продавцы очень долго оформляли документы на возврат налога на границе (TAX FREE). Два раза переделывали документ! Но на границе нам сказали, что магазин не поставил какую-то печать!!!! Tax Free мы не получили!!!! Самое главное, что возврат нам могли сделать и в магазине, но НЕ СДЕЛАЛИ! Это похоже на обман!!! Никому не советую покупать что-то Gems Gallery.

(Translated by Google) The place is large from the place of manufacture to sale. (Original) Tempatnya besar mulai dari tempat pembuatan sampai penjualan.

(Translated by Google) Quality is reliable (Original) Kalite güvenilir

Loved it

(Translated by Google) Visited through the tour package. I was impressed with trying to show how valuable the jewelry is. Of course, I was also impressed with the price level. (Original) 투어패키지를 통해 방문하였다. 보석류가 얼마나 가치있는 것인지 보여주려 노력하는 것에 감명받았다. 물론 가격수준에도 감명받았다.

Presentation of the story behind was very well organized and totally impressive ! was nice to visit !

This place is quite the impressive gallery of jewelry. You haven't lived til you've been on the hokey "educational gem ride" they put you into when you arrive! It's somehow silly, unnerrving and entertaining all at once! As for the jewelry, my fiance and I bought some very nice pieces at a very reasonable prices. You'll find high quality jewelry here at a fraction of the cost that you'd pay in the US or Europe for something comparable. Be advised that the first jewelry gallery they take you to (the one with the shark tanks) is the SUPER expensive gallery where they're HOPING you'll buy from. Tell your salesperson you're looking for something a bit more affordable and they'll bring you to the gallery next door where they have the considerably more affordable jewelry. They have pretty much every kind of stone, setting and metal imaginable and all seem to be of a high quality. The staff is very friendly and helpful while in the showroom. I have to take a star off because once you've bought your jewelry, the staff are of very little help to you. They do offer a free shuttle service to get to and from your hotel but that comes with it's own difficulties. The ride there was quick, uneventful and just the two of us, however trying to get someone to take us back to our hotel proved troublesome and we waited nearly an hour and a half outside before we could get someone to finally take us back (with many stops along the way for other customers on that same shuttle). Overall visiting this place was a pleasant and interesting experience, but unless you've got your own ride to and from, it might take quite a bit longer than you'd anticipated. You're definitely not going to find quality jewelry at these prices anywhere in the west so be sure to get something for that special someone in your life while you're here!

(Translated by Google) Got a tour. Very beautiful, a huge aquarium at the entrance, a wonderful historical excursion on a train, a stone museum, a work area for craftsmen, etc. But the choice of jewelry was saddened: I didn’t find the bracelet I needed, it’s close, gold of a peculiar color (very light), most of the products are of the same type .... they didn’t touch in short. If only pearls are more or less diverse. But the stones are beautiful - clean, by the way you can buy them separately. (Original) Попали с экскурсией. Очень красиво, огромный аквариум на входе, замечальная историческая экскурсия на паровозике, музей камней, рабочая зона мастеров и тд. Но выбор ювелирки опечалил: нужного мне браслета не нашла и близко, золото своеобразного цвета (очень светлое), большинство продукции достаточно однотипно.... короче не тронуло. Если только жемчуг более менее разнообразен. Но камни красивые - чистые, их кстати можно купить и отдельно.

This is 100% a tourist trap. Our Taxi driver said there was a special place we’d really like that was on the way to our next destination and then he took us here. Just take a look at the other reviews. Obviously an unpleasant experience.