Had a rude person yesterday. First i waited more than 30 minutes then the girl who was taking care of me was not smiling, not nice at all and like in a hurry as she did not want to show me the wallets I wanted to see. I think she was thinking that I could not offer. I ended buying but was ready to leave with nothing due to my bad experience. When you spend this amount of money, a minimum is required! Not even water, smile or kindless! I am really disappointed.in the invoice, it says Worrachat P.

When to this LV shop in Emporium yesterday however the sales promoter attitude are the worst that I ever met. High class product but worst class staffs. That’s really sad. I will spend my money elsewhere.

Attentive, helpful and discrete staff in the store, never had any issues. I had a very good experience here during my visits. I tried to get in touch with the SA (Khun Bird/Sakda) via email in one case asking for assistance, but got completely ignored. Bad customer service and not in line with LV-standards.

Terrible service don't waste your time here. Go to Icon Siam or Paragon store for better service.

(Translated by Google) There are many things to choose from. Good service staff The atmosphere in the shop is good. I have to stop by all the time so I don't know why 🤣😘😍👍🏻 (Original) มีของให้เลือกได้เยอะ พนักงานบริการดี บรรกาศในร้านดี ต้องมาแวะมาเรื่อยๆๆเลย ไม่รู้ทำไม 🤣😘😍👍🏻

Shocking service, ignored my wife and I when we were looking to purchase a bag for her. Avoid and go to another Louis Vuitton store where the staff are trained to deal with customers properly.

(Translated by Google) Comfortable product is very very satisfied. (Original) สะดวกสบายสินค้าสวยมากเป็นที่พอใจอย่างมากค่ะ

I hate this place. Why do I have to get in line to see it. It's so dumb.

Very good sevice.Queue is not quite long. Staffs are nice. Not so crowded, they spare some space due to Covid-19. Overall, I am impressed with this shop. Highly recommended.

Very rude.... I'll never come back here. It's a shame. No wonder they got a bad review.

If you already are a customer and need some help about after service, they refused to help you. I wonder why I bought a bag here.

I would give zero star if I could! Terrible service! We walked around for a while and NO ONE come to assist us at all! Worst LV store ever!

everything was done, but the payment took us to wait for over 30 mins. The staff went somewhere else we did not know where she went. It was a very bad experience in my whole life

Hi, I would like to mention that i can’t proceed with the tax refund claim as your colleague type in an incorrect passport number on my receipt. I believe a highly reputable company such as LV could do much better on this issue as it has caused me some confusion and wasted my time at the airport trying to explain to the officers. It is never about the amount of the refund it is about your incompetent staff. Please educate them on the importance of customer service. Looking forward to hearing from you.

It was a mixed experience as the staff had let in a drunk man and were unable to handle the situation until the person left. It made us feel a bit unsafe during our shopping experience. We expect more security from a store like LV. Apart from this incident, we had a helpful and patient staff member.

Well trained staffs and good service. No need to wait and queue up. Much nicer experience than Siam Paragon. Recommend it here.

Customer service should definitely be improved here. My wife was interested in a bag, but we felt anything but taken seriously. The saleswoman wordlessly pressed the bag into our hands and did her other work (sorting something). When we asked if the bag was also available with golden handles, she said no and turned away again. She didn't even think of showing us anything else. We then left the shop again. I now try to avoid Louis Vuitton. The customer service is just as bad as everywhere, whether in Munich or other cities.

Do not dress like a bum to go to this place. They will not look at you even if you h got a truck load of money. Their product it is top-notch, service it so bad, terrible.

good stuff of course

Impressive showroom. No customers??

(Translated by Google) Very friendly staff. I bought one (Original) 직원이 정말 친절함. 한개 샀음

I’m happy with the service rendered by SA Paula. Very friendly. Accommodating too. But if you want more options, do research what you like b4 heading to any LV boutiques. They’ll ask you what are you looking for in particular. Other than that, I’m good.

Deserved one star because overall service from the entrance til product viewing. Just want to get some neckties- got hand over an IPad to browse. After choosing couples of items - took forever to fetch the neckties. Came back 2 out of 3 chosen. So we left. Staffs have terrible attitudes indeed. It was around 5:30 PM on Tuesday 24th October 2023. Other brands have better selection and excellent service. Not going back forever.

Overall, I am impressed with this shop. Highly recommended.

Quite nice selection and friendly staff here at the shop.

Very good sevice.Queue is not quite long. Staffs are nice. Not so crowded

Good services. Many welcome drinks were offered. Like many chains of Louis Vitton, this is one of expensive shops you can spend quite a lot.

Thank you K Jah. Excellent customer service. Will return soon.

Worst experience, buy almost 3,000$ bag, dont give me tax invoice, said I don’t ask and can’t give another day, never reply my message after i bought, never go there again, or even look at you like you dont have money to buy, when entering store. Gucci SA always more helpful and friendlier.

SA names P' Dang is super nice and friendly. I really like it here since not many ppl visit the shop. So, no need to line up and wait.

Love LV

The range of products at the Louis Vuitton store was extensive, featuring a wide selection of iconic handbags, accessories, footwear, and ready-to-wear items. Each piece exuded the brand's signature blend of classic elegance and contemporary style. It was evident that Louis Vuitton takes pride in offering customers an array of exquisite options to suit their individual tastes and preferences.

compared with Siam Paragon branch, staff's English level here is low. recommend going to Siam Paragon, attitude there is much better than Emporium's too.

Pretty bad service. Don’t pay people to be rude to you.

Khun June is nice… if you must know. Been there a couple of times buying stuff, mostly for the wife😭. Trust me, it’s the worst place to be with your wife!😱😱😱

(Translated by Google) Want everything but Beautiful, perfect (Original) อยากได้ทุกอย่างแต่ สวยงามเฟอร์เฟค

In my opinion I was so excited to buy a LV bag and I went their they were quite busy that time and I walked around to looked all kind of bags but staff there they makes me feel not special not impressed at all I feel like I am going to buy an orange with 100k and I really want to compare the opposite shop Which is Chanel brand completely make people feel special , I love LV but I don’t want to buy here again honestly.

Staffs are attentive and nice manners.

Good service

Dear Sir, I Am Mozammel Hossain From Bangladesh. I had bought a white shirt on dated 26/08/2019 from Estern bank bank which passport No.BN0809662. I want buy same Size , same color(White) once more. If Possible then inform on my Email: [email protected]. Thanks

Poor service, they sell high end product with attitude, someone need to look into this, LV shouldnt have a 1 star review period!

I asked for a mini pochette, the SA was helpful enough to help me check the availability and they saw one but on hold. I asked if I can still see the bag , so the SA went to ask someone and she came back said sorry we don’t have the bag to show. Anyway, it was a quick, not super but ok visit.

LV latest Collections

Good services. Many welcome drinks were offered. Like many chains of Louis Vitton, this is one of expensive shops you can spend quite a lot. Varieties of goods are quite tempting and the only reason we can turn away is the price. If you don't mind spending, go for it because you get what you pay for.

(Translated by Google) I've only been to this restaurant twice because I have to prepare a lot of money, otherwise I can't go home. (Original) ผมเคยเข้าร้านนี้เพียงสองครั้งเพราะต้องเตรียมเงินมามากๆไม่อย่างนั้นไม่ได้ของที่ชอบกลับบ้านครับ

(Translated by Google) Good service staff, not long queues There are many products to choose from. (Original) พนักงานบริการดีคิวไม่ยาว สินค้ามีให้้ลือกมากมาย

(Translated by Google) Salesperson named Khun Daeng takes good care of customers. (Original) พนักงานขายชื่อคุณแดง ดูแลลูกค้าดี

Terrible service , even a DOOR GIRL 😂

😍😍😍😍😍

Luxurious store with good variety but expensive

(Translated by Google) Exactly Louis Vuitton ❗ (Original) まさにルイヴィトン❗

(Translated by Google) Lovely staff Excellent service Take the bag to claim The service staff contacted the parent company to coordinate the QC without the customer having to do anything. But when going to Paragon, the staff were terrible, saying that there is no service for customers to contact the company in foreign countries themselves. (Original) พนักงานน่ารัก บริการดีเยี่ยม นำกระเป๋าไปเคลม พนักงานบริการติดต่อประสานดำเนินการให้ไปยังบริษัทแม่เพื่อประสานQCโดยที่ลูกค้าไม่ต้องทำอะไรเลย แต่ตอนไปพารากอนพนักงานแย่มากบอกว่าไม่มีบริการให้ลูกค้าดำเนินการติดต่อบริษัทในต่างประเทศเอง

Excellent experience

Its LV store as usual

Service and hospitality are highly appreciated. Variety of choices. But for sure of your want to buy items, should check with their call center for product availability.

(Translated by Google) Thailand promotion, 168inn praise (Original) 泰國推介會，168inn讚👍👍

(Translated by Google) Good service staff (Original) พนักงานบริการดี

Excellent service, attentive staff.

(Translated by Google) Very good service staff Advise everything Good quality products. Recommended Emporium branch. (Original) พนักงานบริการดีมาก ให้คำแนะนำทุกอย่าง สินค้าคุณภาพดี แนะนำสาขา Emporium นะคะ

Good service

A+, no issues.

(Translated by Google) Very good service. (Original) พนง.​บริการดีมาก​