35 Group Pattaya image

35 Group Pattaya

Bus tour agency

😠 Terrible experience. The driver was really nervous and rude. In addition to treating customers badly, he continually curses the cars in front of him. And he spent the whole trip talking on his cell phone while he was driving. The minivan was really comfortable, but because of this crazy man the trip... People often mention driver, company, time, service, Pattaya, Chang, people, chang, pattaya,


Address

Pattaya 3rd Rd, Pattaya City, Bang Lamung District, Chon Buri 20150, Thailand

Website

wa.me

Contact

+66 86 366 3894

Rating on Google Maps

3.90 (183 reviews)

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Featured Reviews


Frequently mentioned in reviews: driver (14) company (13) time (9) service (9) Pattaya (9) Chang (9) people (7) chang (6) pattaya (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Renzo M. 5 years ago on Google
    Terrible experience. The driver was really nervous and rude. In addition to treating customers badly, he continually curses the cars in front of him. And he spent the whole trip talking on his cell phone while he was driving. The minivan was really comfortable, but because of this crazy man the trip it has been a real nightmare.
    8 people found this review helpful πŸ‘

  • 1/5 Gerry C. 6 years ago on Google
    The very worst tour company i have ever been on in all of thailand. We were told when we booked with a travel agent in ko chang that the journey from ko chang to pattaya would take around five hours, this was confirmed by the driver on pick up at 10am, from the start there was total confusion on board as to which passengers were going to bangkok and which were going to pattaya, resulting in having to wait in the pouring rain for over an hour, on getting to the other side we were without any explanation transferred to another vehicle again in the pouring rain with only two of us on board, and along the way the driver stopped and left the vehicle without any explanation returning afterfifteen minutes with two unhappy looking people and continued on to pattaya, the four of us on board agreed that the driver drove dangerously and none of us enjoyed the journey, in addition the driver was asked twice to turn up the airconditioning which did not happen and he told us rather rudely to close the window, we eventually arrived at our hotel at 6.20pm, a journey of over eight hours which is nothing short of a TOTAL DISGRACE, if you choose to visit ko chang a place that we would personally not recommend then we suggest that you book your transport with another more reliable company than this one
    8 people found this review helpful πŸ‘

  • 1/5 анастасия R. 7 years ago on Google
    Driver angry all the time, crying and don't respect people. Seems to be Chinese. Not like tai people.
    6 people found this review helpful πŸ‘

  • 1/5 emily l. 4 years ago on Google
    I’m local and using 35 Group service from time to time. Every time I’m disappoint with service of 35 Group. One time it was unreasonably aggressive driver who even pushed me, cuz he did not want to deliver me to agreed hotel in Pattaya. Left me on Sukhumvit with bags. I called to office them say they will fire him, but I saw him again few weeks ago. And today we had to wait on sulkumvit over 30 minutes for other passenger to join the bus. The system of changing bus (from mini van to big bus) is not too smart. It give a lot of inconvenience for passenger. I hope 35 group will improve them service one day
    4 people found this review helpful πŸ‘

  • 1/5 Martin R. 4 years ago on Google
    This company doesn't know how to read the clock.Driver comes far too late, then you cruise around pattaya city. People are randomly swapped between vans. 4h later you are just around Rayong. The given timetables do not match at all. JUST BOOK YOURSELF A PRIVATE TAXI OR ANY OTHER COMPANY.
    4 people found this review helpful πŸ‘

  • 2/5 Carter P. 4 years ago on Google
    Not recommending to use this company. They lie to you about the service they are going to provide. Unlike the other bad reviews about the drivers ours was not rude and was a cautious driver.
    2 people found this review helpful πŸ‘

  • 1/5 Yury D. 1 year ago on Google
    When we were returning from Koh Chang, our van was waiting for 30 mins after the ferry while the driver was talking to a manager from 35 Group. After that some people changed the bus, and our van went in an opposite to Pattaya direction!!! Idk, I think I lost 1.5 hours... The organization is very messy, they speak a very limited English and cannot explain what is going on. One way or another, you will get to Koh Chang and return back to Pattaya. But you will waste a lot of time on a terrible organization...
    2 people found this review helpful πŸ‘

  • 2/5 Qw A. 1 year ago on Google
    The timetable is pure fiction. My journey to Koh Chang took a shocking eight hours! The van was well maintained but not very comfortable. The driver drove very safely but was bossy and failed to give us information.
    1 person found this review helpful πŸ‘

  • 1/5 Michael K. 7 months ago on Google
    was going from koh chang to Pattaya.. First we waited in the bus for 20 min at the ferry harbour to pick some people up.. then go to other direction to Trat.. for pick up other people... for finally then go the direction to Pattaya very bad service
    1 person found this review helpful πŸ‘

  • 3/5 One Day On E. 1 year ago on Google
    friendly and efficient transport company. mostly for Koh Samet, Koh Chang and Koh Kood
    1 person found this review helpful πŸ‘

  • 5/5 Mohamed I. 2 years ago on Google
    The best transport company in Pattaya to all islands, there cars are very comfortable and clean. Very organised and helpful staff..
    1 person found this review helpful πŸ‘

  • 5/5 Pazit A. 2 years ago on Google
    The girl there is very nice and she gave a very kind service. It's a shame they are not open every day, even though the internet says they are

  • 1/5 Andreas A. 1 year ago on Google
    Never use their minibuses they are overbooked. Its dropping water out of the aircons a lot. Its more expensive then the big bus to bangkok. So if you need to go to pattaya or from pattaya to koh chang i recommend to use Grab taxi or another company. Better would be the big bus from and to bangkok

  • 4/5 Jarmo S. 1 year ago on Google
    Have been using few times, never had any problems.

  • 1/5 Inga J. 1 year ago on Google
    Absolutely terrible. We're asked to be at Pineapple pier in Koh Chang 30 minutes before departure at 10:10 (we are 40minutes early). No-one shows up. Just by luck we found the van who was supposed to take us to Pattaya (there are no writings or signs on the van that would help us to recognise them not even talking about the driver actually getting out of the car to pick up customers) and the driver says "no,no...we're full" . We finally left Koh Chang 1h later by being very "on them" and not letting them just get rid of us which they tried very hard.Mind that we needed to cross to Trat without the van. The drive itself was OK,but we were NOT dropped off at our hotel which they promise. So...not picked up or dropped off. Obviously there was not even one "sorry" or any other sign of the acknowledgement that they're absolutely useless at managing simple stuff.What we got was screaming at us as they really tried to make it our fault. And it wasn't just 2 of us. There was another girl with another reservation which went through the same situation. Never ever again.Worst customer service on the planet.

  • 1/5 Aleksandr A. 1 year ago on Google
    it feels like the company has completely ceased to be customer-oriented. Messages are reluctantly answered, first they tell one condition, an hour later another. Wouldn't recommend, ruin your holiday.

  • 4/5 Senik 1 year ago on Google
    Ok. Fair price, 30 minutes late. Good driver:

  • 4/5 Scott W. 1 year ago on Google
    Our van 100% full Have no access to bags as all bags piled high in norrow rear section, so some bags fall out when open up rear door I think if given choice Take the much bigger 20+ seater bus from another company more room & maybe less chance of being full? Not sure.

  • 5/5 Anthony C. 10 months ago on Google
    Very professional transport company for trips to koh Chang in my experience. I booked with them and the morning the driver was at the hotel on time, called me to inform me he has arrived and proceeded to drive us in a luxury minivan with lots of leg space to our destination. The trip was about 4 hours and we had some stops with a patient driver who got us safely to our resort on the island. Well done 35 group.

  • 5/5 Manish K. 8 months ago on Google
    Guys.. please book any tour with this company without any hesitation, they are super helpful and communicative, they will be ready to help via Line. I was kind of stuck with Boonsiri Ferry’s pier because they wanted 1000 bath for me to drop at a 20 kilometers only gas station van pickup point, this company help me in arranging the pickup for 130 Baht only. I have done few tours with this company, payment process is smooth, they send a link and you can pay using your international Credit or Debit cards. Best wishes to your business team and I look forward to using your Pattaya to Trat pier drop service soon.

  • 5/5 Jan D. 1 year ago on Google
    Friendly people My ticket to koh chang was arranged quickly, 600 baht door to door. Book through them, not sites like 12go asia... Driver arrived on time, bus to Ko Chang half full. No problem getting my duffelbag stored in the back. Good.

  • 1/5 Mick D. 8 months ago on Google
    Koh Chang to Jomtien. Its been a long day finished off with a milk run including a lost parcel. We left 9.30am & its after 5pm and we are are still looking for people's hotels in thick afternoon Pattaya central traffic.

  • 1/5 Namiko M. 5 years ago on Google
    Horrible. I booked a ferry and van ride to make it to Koh Samet but pick up was late, and what’s worse agency sold me wrong tour with which I would need to catch separate boat later and too late to catch any boat at the pier. I called the agency for help but they hung up on me so rude. What a rip off.

  • 5/5 Kocham K. 5 months ago on Google
    Very nice minibus. AC, water, amd on time. Cant ask for more.

  • 5/5 Billy B. 5 years ago on Google
    Awesome place. Bamboo is excellent. No pain , brilliant service


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