Audi Centre Melbourne image

Audi Centre Melbourne

Auto repair shop Car dealer Used car dealer Motor vehicle dealer Audi dealer

One of the Top rated Used car dealers in Melbourne


Address

501 Swanston St, Melbourne VIC 3000, Australia

Website

www.audicentremelbourne.com.au

Contact

+61 3 8519 8000

Rating on Google Maps

4.70 (286 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 6 pm
  • Friday: 8:30 am to 6 pm
  • Saturday: 9 am to 5 pm
  • Sunday: Closed
  • Monday: 8:30 am to 6 pm
  • Tuesday: 8:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Audi (35) experience (16) team (16) Gina (14) purchase (13) buying (12) Melbourne (12) service (11) customer (8) Centre (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Alfa O. 2 years ago on Google
    An excellent alternative to the major food chains. Has good stock of brands unavailable elsewhere. Slightly cheaper items.
    4 people found this review helpful 👍

  • 5/5 Kieren J. 4 years ago on Google
    If only I could give 10 stars!! I don't give high reviews away easily, but credit where credit is due. I have never before received such incredible customer service and personal attention in buying a car. Not only is my S3 perfect in every way, but my entire experience was truly VIP and made buying from interstate an easy decision without a single concern. Massive thanks to Amelia, Peter and the whole team at Audi Centre Melbourne for making my first Audi purchase totally seamless and enjoyable every step of the way. Love the great coffee too. I'm definitely Audi for life now. Well done.
    2 people found this review helpful 👍

  • 5/5 Herbert 10 months ago on Google
    My mother and I had the pleasure of being taken care of by Andrew McCall, Anton Richardson and Ferdinand Gosche at Audi centre Melbourne. We were back and forth contemplating on the type of car my Mother wanted to purchase but was pleasantly guided by the knowledge and expertise by the Audi team especially Andrew who helped her purchase a new Q3 Sportback. Well done to the gentlemen who help make, what is usually a stressful and overwhelming experience a pleasant journey.
    2 people found this review helpful 👍

  • 5/5 Gerrit 1 year ago on Google
    We had an absolutely wonderful experience with Gina and the team at Audi. She was extremely professional, accommodating, and friendly throughout the entire process! Ferdi did an excellent delivery! It was the best experience I had in any showroom! Thank you Gina and the team.
    2 people found this review helpful 👍

  • 5/5 Digvinkumar P. 5 months ago on Google
    We had a really wonderful experience dealing with Clive, Dusko, Andrew, Ferdinand and team at Audi Centre Melbourne They were friendly , professional , full of energy and accommodating. Answered all the queries and questions in detail. I would highly recommended them for exceptional service and 5 ⭐️ car buying , delivery process. Thank you guys !! We love our new car.
    1 person found this review helpful 👍

  • 5/5 Manish P. 6 months ago on Google
    I recently had the best new car buying experience ever at Audi Centre Melbourne. Kin and Andrew, the sales team, were outstanding. They were extremely knowledgeable, patient, and made sure I found the perfect Audi for my needs. They went above and beyond to answer all my questions and make the process smooth and enjoyable. Ferdinand, who handled the delivery, was equally impressive. He ensured that my new Audi was in perfect condition, explained all the features, and made me feel like a valued customer. His attention to detail and commitment to customer satisfaction were evident throughout the delivery process. I can't recommend Audi Centre Melbourne, Kin, Andrew, and Ferdinand enough. They made buying my new Audi a five-star experience, and I couldn't be happier with my purchase. If you're looking for exceptional service and a top-notch buying experience, this is the place to go.
    1 person found this review helpful 👍

  • 5/5 Christopher M. 10 months ago on Google
    Gina and the team were an absolute delight to deal with from start to finish - this was both a professional and enjoyable experience . From the very start of communication Gina was clear with great communication and helpful approach - buying a car was made easy with Gina, with her gentle sales approach and professional dialogue . In a world where we don’t always have good experiences Gina was exceptional in the negotiation , pre purchase , during signing and as I take the car today I look forward to sharing a laugh with her as we did when signing up the deal. I can highly recommend Gina and her team at the Audi Centre Melbourne .
    1 person found this review helpful 👍

  • 5/5 Thomas R. 10 months ago on Google
    I picked up my Audi last week from the team at Audi Centre Melbourne. Thank you to Gina and Ferdi for their excellent service and time. It was greatly appreciated. Would not hesitate to buy an Audi through them again, in the future. Thank you once again, for your efforts.
    1 person found this review helpful 👍

  • 5/5 Chris R. 10 months ago on Google
    We recently purchased a vehicle from Audi Melbourne with the help of Gina who was phenomenal. Gina was always available to assist with any enquiry even on her day off. We appreciated all of Gina’s work in getting us the exact car we wanted. We would also like to acknowledge Ferdinand, who made the collection process a breeze and was extremely helpful and informative.
    1 person found this review helpful 👍

  • 5/5 Stacey D. 9 months ago on Google
    Our experience was luxurious from the moment we walked through the doors! We were greeted with a smile, treated with respect and everyone was genuinely helpful (unlike other car dealerships). Gina took such great care of us and was a definite hit with our little boys who still want to go back and visit her! It was so nice to feel like part of the family! Dusko’s service was also amazing. He sold us our first Audi three years ago and now helped us upgrade to a family size Audi! The entire team are fantastic and I recommend a visit to this dealership if you’re looking for a luxurious car and an unmatched customer experience!
    1 person found this review helpful 👍

  • 5/5 Crisel R. 1 year ago on Google
    I picked up my new Audi Q3 today and so happy with my purchase. A special thank you to Gina, who was extremely helpful and informative throughout the process of my car purchase. Gina was an absolute pleasure to deal with and I highly recommend her to anyone looking for an Audi. I also had the pleasure of meeting Ferdi who took me through my new vehicle, the Audi App and setup of my new Q3. Thank you Audi Melbourne for the amazing service!!
    1 person found this review helpful 👍

  • 5/5 Camille G. 7 months ago on Google
    Everyone that we encountered with during the process of buying our car was very delightful. From sales to all the way of picking up the car. I cant say enough gratitude to the whole team. Massive shout outsto the GM, Andrew M, who was so pleasure to deal with and just so jolly to speak to. And Ferdi, the most amazing and nicest person we have ever met, who took the time to present us our car with the utmost pride and 100% pazzaz. Ferdi explained all features of the car very diligently ensuring we understand and happy. Thank you again to Audi Melbourne Team!
    1 person found this review helpful 👍

  • 5/5 Shweta T. 1 year ago on Google
    Staff was very friendly and informative. Blake helped us with buying a cat recently and he was wonderful to deal with. Extremely calm, professional and took time to explain us all features when we picked the car.
    1 person found this review helpful 👍

  • 5/5 Mason D. 4 years ago on Google
    I purchased a S3 from Audi Centre Melbourne and received a 5-star customer service from Enzo & peter at Audi Approved Plus. Enzo was super friendly and professional; he patiently answered all my questions without being pushy at all. Very rare these days specially in car industry. From the very first call Enzo had my trust and I knew from the beginning that I was in good hands. I flew from Sydney to Melbourne to inspect the car, I was picked up from the airport and what a hospitality at the dealership! The car was delivered to Sydney without a single dent or scratch and surprisingly loaded with lots of gifts which was very generous of Enzo & Peter. Once again Enzo, thank you so much for all the effort. If I’m going to buy a car in the future it has to be another Audi and definitely from you mate. Cheers
    1 person found this review helpful 👍

  • 5/5 Bruno G. 1 year ago on Google
    Went for a look and some advice on a Q3 and ended up buying the Quattro S line . The salesman Steve was a great guy to deal with and also the Dealership Manager Ray . Very customer focused, making it a great experience.

  • 5/5 meg W. 1 year ago on Google
    I bought an A2 through Andrew who's service was impeccable. Very patient with all my questions,not at all pushy and overall fantastic. He sold my sister one as well. Dusko his manager was great too.Highly recommend this dealership.

  • 5/5 Andrea K. 1 year ago on Google
    Pretty much came in here, had a look, had a chat and decided to purchase one. Kylie was my salesperson, she's very attentive and helpful which made my purchase easy. The rest of the team also made my purchase a smooth purchase. Highly recommended and really happy with my our purchase. Thank you.

  • 5/5 Alexandre L. 4 years ago on Google
    We recently bought a Q2 from the team at Audi CBD. The entire team were great to deal with, helped through all our questions, and agreed on a fair price. We've just driven away, but i'm sure their great service will continue though our 2 year warranty. Thanks Peter, Amelia, and Enzo! - Alex and Rach!

  • 4/5 Danny M. 6 years ago on Google
    Nice location. Friendly staff. New building. Not cheapest place to get an Audi. I personally don't like that the service department has it's workers so removed from the vehicle owners that you have no connection with the workers who actually work on your baby/car.

  • 5/5 Varun K. 3 years ago on Google
    We did not end up buying an Audi, but i still want to recommend this highly commendable dealership. Compared to many other ‘luxury’ dealers out there, this is one of the best. The interactions with Brenda were super easy and straightforward. Test drive experience was smooth and good pricing offered. This was the only dealership that did follow ups through their customer experience team to take feedback on sales team and what can be done to improve the Audi buying experience. Really liked that touch.

  • 5/5 Daniel N. 4 years ago on Google
    The experience at this Audi Centre was surprisingly, and refreshingly, very positive. The Audi S3 that I purchased was perfect and met all my requirements. I'm extremely happy with it. Special thanks to Amelia in particular for being so professional, polite, patient and understanding. I experienced a sense of genuine care here. Any concerns I had was treated seriously. Communications was generally very responsive, informative and detailed. If I were to purchase another Audi in the future, I'd definitely come back here first.

  • 1/5 Marc P. 2 years ago on Google
    My wife and I must have been invisible as not one of the sales people came to serve us on an Audi A4 we were interested in, even after multiple requests and around 35 mins of waiting around. Poor effort and customer service. Won't be going back


Call +61 3 8519 8000 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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