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mycar

Auto repair shop Tire shop Oil change service Car battery store Brake shop Mechanic Wheel alignment service Tire repair shop Auto electrical service Auto air conditioning service

One of the Most Reviewed Auto repair shops in Melbourne


Address

983 Doncaster Rd, Doncaster East VIC 3109, Australia

Website

www.mycar.com.au

Contact

+61 3 8585 7129

Rating on Google Maps

4.70 (565 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 5:30 pm
  • Thursday: 8 am to 5:30 pm
  • Friday: 8 am to 5:30 pm
  • Saturday: 8 am to 2 pm
  • Sunday: Closed
  • Monday: 8 am to 5:30 pm
  • Tuesday: 8 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: service (30) Doncaster (15) time (13) friendly (10) East (10) staff (9) tyres (9) great (9) Laurie (9) team (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 rui d. 1 year ago on Google
    The first time I got a punctured tire and the staff said it couldn't be repaired, I bought a new one from them. The second time another tire got punctured and they said so again, I decided to try another shop and the tire got repaired perfectly. It makes me no longer trust their professional opinion.
    2 people found this review helpful 👍

  • 5/5 Chris B. 2 years ago on Google
    Got my tyres replaced a few weeks ago, had a minor problem weeks later and were very eager to get minor issue fixed and done quickly also. Would highly recommended them to friends and family. We’re a lot cheaper also from other places I had called also.
    1 person found this review helpful 👍

  • 5/5 Tahmid Y. 5 months ago on Google
    Got wheel alignment and two new tires. Staff was friendly and listening. I requested shuffling the tires before attaching the new tires, which they complied with. The job was smooth and precise. Love their tire lifesaver program. One thing to note is, request for a wheel alignment report before the job, and perhaps not afterwards.
    1 person found this review helpful 👍

  • 5/5 Pradeep Vaz G. 1 year ago on Google
    Wow what a great service. Mat the store manager, and Channa gave me outstanding customer service. Even with a such a busy day they treated me with priority and I wouldn’t go anywhere else for my tyres. Good Luck Mycar Tyre & Auto Doncaster East.!
    1 person found this review helpful 👍

  • 5/5 Nichola G. 4 months ago on Google
    Got my tires replaced and they feel great! Alex helped me out and it was a nice quick and easy service. Very happy :)

  • 5/5 Sara L. 10 months ago on Google
    Easy to book and also diligent in checking that the correct tyres were recommended for my work car. They completed the tyre replacement and wheel alignment efficiently. Service was friendly and professional.

  • 5/5 Joel S. 11 months ago on Google
    Dropped by a few weeks ago after my mum got her service done as my usual mechanic was closed, brakes were squealing and was unsure so dropped by. The crew was obviously busy, but shout out to Matt (I think his name was) who took time out of his busy day to jump in for a drive with me. We were unable to fix the issue on the spot, but led me in the right direction to fix it myself. Many thanks! Was beyond grateful.

  • 1/5 Tim L. 10 months ago on Google
    I was posted a review 2 months ago, telling my experience when I had the front tyre replaced at MyCar Doncaster East. Today I have booked with MyCar Doncaster (Westsfield) to replace the 2 at the rear tyre, the manager told me they can't find the Lock Nut key and the manage is very helpful helped to call the MyCar Doncaster East to see is the Lock Nut key left in their shop and asked me to go back to the shop to sort this out. When I arrive, the Manager Mark bring out the review and demanding I give them a good comment otherwise he won't help. This is my worse experience ever with this services business. He just blackmail the customer for good review instead to provide good service to era it.

  • 5/5 Aida W. 1 year ago on Google
    Had all four tyres replaced here and I couldn't be happier with Laurie and the team. Pricing was very reasonable and the service was great. The staff were professional and honest; will definitely be back!

  • 5/5 Emrita M. 11 months ago on Google
    These guys are the best. I went in for some urgent assistance and they fixed the issue quickly, efficiently and were incredibly helpful and friendly. Thanks Mycar Doncaster East!

  • 5/5 Toni M. 1 year ago on Google
    Can't commend them enough. Had loud noise in front of my car whilst driving they were extremely busy but made time to look for me. Fixed problem straight away & wouldn't except any payment. Would definately be recommending them to everyone I talk too that requires mechanical work done on their cars. Thanks again for being so helpful & friendly. Definately deserve 5 star rating.

  • 5/5 Tikky L. 6 months ago on Google
    My car got puncture, and I changed was spare wheel. When I hear front staff good service and I pick up my wheel 2 hrs. Quick service great job.

  • 5/5 Irene M. 1 year ago on Google
    Attended to the shop yesterday after 5:30 pm after they have closed. Apologised for being late. Staff was amazing to open up for me especially and fix my tyre without any money Staff very friendly and thoughtful Highly recommended my car Doncaster easy to other people

  • 5/5 Dorcas N. 5 months ago on Google
    Found a puncture on one of my tyres and I didn't know how to change to a spare so drove it down to mycar Doncaster East where the staff swapped it over for me in no time despite being super busy and without an appointment. The job was done by Alex who was friendly and knowledgeable. For me it was a stressful situation made so much easier by the great service provided.

  • 5/5 Tamzyn m. 5 months ago on Google
    amazing service! had an emergency and needed my tire changed on the spot. staff were very understanding and changed my tire within 20 minutes! great customer service

  • 5/5 Julia te L. 6 months ago on Google
    Big thanks to Alex, who stopped to help me on his way home when I was broken down. He helped move me to a safer spot, and took a look under the hood for me. A dedicated mechanic who took time out of their day to help make mine safer, I appreciate it immensely

  • 5/5 Laura C. 5 months ago on Google
    The mechanics at mycar Doncaster did an excellent job repairing the brakes and fitting new tyres on our Subaru. And at a very reasonable price too! Would highly recommend them 😁

  • 5/5 Tom a. 7 months ago on Google
    Best service of the town. The staff is polite, friendly and efficiency. High Recommended!!!

  • 5/5 Jason L. 3 months ago on Google New
    Very happy with the set of staggered P zero runflats from Mycar Doncaster East for my 4 series. Laurie was very professional, helpful and gave me great pricing. I’ll be coming back here for the next set!

  • 5/5 Shervin R. 3 months ago on Google New
    Friendly staff caring and cooperative. Price is reasonably good . They fixed my tyre twice without charging me because I always purchase my tyre from them. Thanks Lorri for your help

  • 5/5 Vanessa Today C. 3 months ago on Google New
    Mark, Thankyou! i drove in asking for advice on why my car is not locking and he solved it almost instantly! another time i had a flat tyre and i didn't know how to change it.. i manage to get it to MyCar and they helped me put on my spare :) always nice people at this shop!

  • 5/5 Sharon L. 1 year ago on Google
    Had some last minute light troubles with my car and spoke with Matt who was more than willing to help me and fit a time for me so easily. Really appreciate the efficiency and service from Matt who was super helpful and made my morning so much less stressful. Highly recommend !

  • 5/5 Lisa S. 2 years ago on Google
    Really happy with the service. My car needed the brakes done and a service. It was checked and found to have a few issues like all older cars do but everything was explained simply and honestly. The car is now in great shape again. I will be bringing my car here whenever I need a service. I really appreciated the "car needs this you decide" approach no sales pitch just honest. Full quote was given and even offered to break down each item. Just so impressed.

  • 5/5 Jess C. 1 year ago on Google
    Brought my car here as I needed new tyres, able to fit me in on the same day. Great customer service, quick and efficient. Friendly staff. Very happy with the service, will be coming here from now on :)

  • 5/5 Eva X. 2 years ago on Google
    The staffs are so friendly and efficient! Especially Chan and Laurie!!! My car need to be topped up for coolant and they provide the service in few minutes without any waiting even I walked in with no appointments booked! Strongly recommend this place will come back for my car service for sure!

  • 5/5 Dean G. 2 years ago on Google
    I have been using mycar Doncaster East for car servicing and tyres for some time now. They provided competitive pricing and prompt service. It’s always nice to get a call to let you know the car is ready well before the planned pick up. Thanks to Laurie and the team at mycar Doncaster East.

  • 5/5 Maryan M. 2 years ago on Google
    Brought my car in for a battery change without an appointment and Laurie managed to fit me in so quickly. Channa was so lovely to deal with, very professional and he finished before the promised time frame. Thank you for making a stressful morning a lot easier to deal with!

  • 5/5 Danielle M. 2 years ago on Google
    MyCar in Doncaster East definitely is local gem, they always provide fast and reliable service in a very reasonable price. It helps us a few times with emergency repairs. Love their service.

  • 5/5 Nat G. 1 year ago on Google
    I can’t thank Matt and the team enough for fixing my parents old car last week. There were a lot of issues and it was stressful particularly being on such a tight budget but Matt kept in touch over the two days and persevered and was able to make the car safe. Would definitely recommend them.

  • 5/5 Satnam S. 1 year ago on Google
    Required new tyres for my car. I dealt with Laurie who provided excellent service and advise. The job was carried out in timely manner and with a competitive price. Very friendly and service focused. Big thank you Laurie.

  • 5/5 Richard Van G. 1 year ago on Google
    I couldn't be more happier if l tried . Even though a small job the immediate service that was given l was so impressed. I would recommend this place to anyone. It was just nice to meet someone honest and someone who can fix your problems and send you on your.

  • 5/5 Marty D. 1 year ago on Google
    Have been using this store for a few years now. Great team and have always been able to fit me in, even if it’s a last minute job! Decent pricing and pretty good with the car turn around time and keep me updated of any changes

  • 5/5 Edward T. 1 year ago on Google
    Big thanks to Matt and the team for their quick service. Came in for a service and get a headlight replaced. Matt was very helpful in explaining the issues and what to look out for in the future! In and out all in a matter of hours

  • 5/5 sanjay s. 1 year ago on Google
    Great experience here for my wheel assessment, balancing and alignment. Great friendly and knowledgeable employees to assist. Was a good experience. Car is feeling great. Thank you Laurie and Channa for the support

  • 5/5 Anesu T. 1 year ago on Google
    They are honest about what they can and cannot do. They could just done the replacement of the parts I asked for but they let me know it would not necessarily fix the issue. Best experience I have had with a mechanic so far.

  • 5/5 Terry M. 1 year ago on Google
    Excellent service (no pun intended). Car was serviced well, I was contacted to ask if I required a couple of items to be addressed. Car was ready for pick-up. The team kept me informed. Thanks.

  • 5/5 Gigi T. 1 year ago on Google
    I just drove in this afternoon as I had some minor issue with my car. Laurie and his staff is amazing! He took a quick look at it, helped me change the tire and recommended me the best way to move forward! I will be back for sure! 😃

  • 5/5 Simon B. 1 year ago on Google
    Found a Screw in my car tier just before Christmas. Was told to come back afternoon and we will have a look. The Doncaster east team were true to their word fitted me in later that afternoon. Was back on the road later that afternoon with the issue fixed. Highly recommend the team at Doncaster East and wont go any where else.

  • 5/5 Andrew Y. 1 year ago on Google
    Had to have emergency repairs done after the car broke down and was towed in at the end of business day. The team at Doncaster were very upfront about how busy they were but managed to get the part replaced in time for pickup at the end of the next day. Had to get it replaced a second time for a bigger problem but again, they managed to do the work despite my not having a booking as a last minute job free of charge and get the car back on the road asap. They were very helpful in advising what the bigger problem could be so I was informed about any future issues in advance should I wish to book a repair properly when they were not as busy. Excellent service and my local go to when in a pinch.


Call +61 3 8585 7129 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Oil change
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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