Steadman Jewellers image

Steadman Jewellers

Jeweler

One of the Top rateds in Thorold


Address

29 Front St S, Thorold, ON L2V 1W8, Canada

Website

steadmans.ca

Contact

+1 905-227-5412

Rating on Google Maps

4.90 (74 reviews)

Open on Google Maps

Working Hours

  • Tuesday: (Boxing Day), 10 am to 5 pm, Hours might differ
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 6 pm
  • Sunday: (New Year's Eve), 10 am to 2 pm, Hours might differ
  • Monday: (New Year's Day), Closed, Hours might differ

Featured Reviews


Frequently mentioned in reviews: service (19) watch (15) jewelry (15) staff (14) friendly (10) watches (9) ring (9) beautiful (8) great (8) recommend (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 David F. 9 years ago on Google
    An excellent place to take your watch when it's no longer working.
    2 people found this review helpful 👍

  • 5/5 Sherry S. 8 years ago on Google
    Had jewelry repaired and sized here. Took loving care of my rings.
    2 people found this review helpful 👍

  • 5/5 Kyle R. 7 years ago on Google
    Great staff. I bring a lot of my watches here for repair and am always satisfied with the service.
    2 people found this review helpful 👍

  • 5/5 Ruth A. 7 years ago on Google
    Beautiful jewelry repair
    2 people found this review helpful 👍

  • 5/5 Frank B. 6 years ago on Google
    I had some glasses that needed to be repaired and it was a difficult repair, but they did a beautiful job. Not just jewellery repair, and the people there are very nice. Ken was superb.
    2 people found this review helpful 👍

  • 4/5 Linda 6 years ago on Google
    Fixed my ring. Great showcase of jewelry and its quaint not like those other mall stores. Very helpful
    2 people found this review helpful 👍

  • 5/5 Joshua 6 years ago on Google
    Ken and the rest of the staff are always great to deal with. Couldn't be happier with the level of service we have received.
    2 people found this review helpful 👍

  • 5/5 John B. 5 years ago on Google
    Owners and staff are THE BEST I will never go anywhere else Highly recommended always
    2 people found this review helpful 👍

  • 5/5 Rick M. 5 years ago on Google
    Fantastic sevice
    1 person found this review helpful 👍

  • 5/5 Michael F. 5 years ago on Google
    Very helpful and friendly.
    1 person found this review helpful 👍

  • 5/5 CanalCityCycle B. 1 year ago on Google
    A Caring, Family, always welcome their, services. The list; 1)Remove a severed I-phone ear jack, “Tungsten Wire Laser Welded” to the severed jack, and removed, No Charge! 2)Establish the Market Value “1900 Paris World Fair Pocket Watch” No Charge. 3)Repairs, to Fine Metals, “ Exceptional” 4)I found two pieces of metal, and requested, that , they be fashioned into earrings, the photo attached, shows the subject, eutectic alloy, steel. Super Hard, Rustless, they almost look the same, I tried to find two drops of this metal, that looked Similar, look carful, they are each one of a kind, a nice find. Really like the sterling hoops, made as a gift. 5)Have a Nice Friendly, Understanding Visit. 6)”HERITAGE, A FINE SHOP A NICE FAMILY” 7) Fine Minerals, Fine Metals, Fine Jewels, Nice Personal Gifts, SHOP THOROLD, and check out STEADMAND JEWELLERS YOU WILL BE PLEASED, 7 reasons, from me to you.
    1 person found this review helpful 👍

  • 5/5 Dave M. 5 years ago on Google
    They were very friendly and efficient I would definitely not hesitate to go back!
    1 person found this review helpful 👍

  • 5/5 National Ballroom A. 2 years ago on Google
    Great and helpful. Brought in a watch to be fixed to resell. They guided me through the process , giving me free advice.
    1 person found this review helpful 👍

  • 5/5 jack c. 2 years ago on Google
    Excellent choices- quality priced- a 100yr. uninpeached reputation & the best watch repairman-RAY- on the peninsular! They are good people!!
    1 person found this review helpful 👍

  • 5/5 Peter L. 5 years ago on Google
    Always a great shopping experience very helpful and knowledgable. Fair pricing.
    1 person found this review helpful 👍

  • 5/5 Susan M. 5 years ago on Google
    Did a great job sizing my rings, very nice man Ken is.
    1 person found this review helpful 👍

  • 5/5 Chris H. 5 years ago on Google
    Amazingly friendly staff. So personable. Fabulous pricing. Customer service that could only be described as extraordinary. I came in for a simple watch battery replacement for a co-worker. There was an extra thing they found with the watch, water resistant seal damaged a bit. For what I expected the battery to cost they replaced both in no time. What's more impressive was the staff while I waited. THEN I start looking around and the selection of gifts, jewelry and exquisite Rodania watches. Everything was beautiful. The prices being better then I would have expected and I confirmed their pricing was excellent by comparing online. To jump back to customer service. While I waited I listened to the interactions of staff with the other costumers. Bravo. The patience with one more persistent customer was extremely impressive. I believe it was Ken. The rest of the interactions were equally fabulous. I personally, never felt ignored and while I waited someone always was updating me and courteous toward me. I'll refer them going forward, I'll buy from them going forward. Again Bravo Steadman Jewellers
    1 person found this review helpful 👍

  • 5/5 Larry C. 4 years ago on Google
    Always great to deal with. In business over 100 years
    1 person found this review helpful 👍

  • 5/5 Brittany R. 4 months ago on Google
    We absolutely love Steadman Jewellers and the team here! A beautiful shop and they have helped save so many of our watches with speed, craftsmanship, and affordability. Highly recommend!

  • 5/5 Glenda P. 2 years ago on Google
    It took a while, but I had my mid 1800s gingerbread clock repaired there, and it is keeping wonderful time, as well as the chimes are working beautifully.

  • 5/5 Nicole S. 1 year ago on Google
    Excellent service over and above great prices friendly atmosphere very welcoming they were able to problem solve resetting a ring for me and made it very affordable looks like brand new thank you will definitely be back and will be promoting this excellent business

  • 5/5 Gary M. 2 years ago on Google
    10/10 for service, price and knowledge. Well worth the time and drive from St Catharines! I'm happy to say I found my local Jeweller and the excellent service seems to be just the way they've always done business.

  • 5/5 Sean S. 2 years ago on Google
    I've dealt with Steadmans several times now, enlarging or reducing rings, pocket watch services, Ken and everyone in the shop are wonderful and trustworthy to deal with. I highly recommend.

  • 5/5 Chuck F. 5 months ago on Google
    Great service and a good selection of competitively priced watches, clocks & jewelry. I bought a watch over a year ago. The nitelight stopped working. The watch had a two year warranty. The company that made the watch was out of business (COVID). Steadman's gave me a full refund which I used as a credit towards the purchase of another watch.

  • 5/5 paul c. 1 year ago on Google
    Excellent jewellery store. They do repairs on site. I have had jewelry and watches repaired there....outstanding job! Thet have a good selection of jewelry, watches and clocks. The owners are friendly and knowledgeable. Can't say enough good things about this business. I highly recommend you check them out if in the area.

  • 5/5 Janine C. 1 year ago on Google
    It has been 30 years since I was in to Jewelry Store and it was beautiful.Staff helped me right away and they were able to fix my necklaces. Plus they looked new.Thank you

  • 5/5 Kimberly S. 11 months ago on Google
    I brought my engagement ring and wedding ring in for repair after a fall caused major damage. They were able to fix it and did a beautiful job, it didn’t even look like it was damaged. It took longer then expected but the results were worth the wait

  • 5/5 Will V. 11 months ago on Google
    Awsome repairs,reasonable prices 👌. Very friendly staff. Bring all my watches and jewelry here now. Thanks 😊

  • 5/5 Douglas M. 1 year ago on Google
    The staff here is great, they treat you like family. They are very helpful and accommodating.

  • 5/5 BL C. 4 months ago on Google
    Ken and his staff are truly. amazing. He did repairs on my grandmothers antique diamond ring and it looks brand new. Everyone is extremely knowledgeable and professional. I would highly recommend them for new jewelry and any repairs you might need. Excellent store and service!!

  • 5/5 Alistair G. 3 years ago on Google
    Really inviting space and staff.

  • 5/5 Jess C. 1 year ago on Google
    A gift for me, a beautiful hamza hand chain, and this gorgeous silver evil eye bracelet. They also fix jewelry waiting on my chain its being fixed. Picked up my chain today and he did a beautiful job they also steam cleaned my cross I was waiting to put on it without me asking. Amazing staff,great quality no pressure sales.

  • 5/5 Donald B. 4 years ago on Google
    Ken and his team are outstanding. I spent a significant amount of time researching jewelers in Niagara and Toronto before deciding on Steadman's for my wife's engagement ring. From the design appointments, to choosing the diamond - the service was sublime. Ken is a designer, goldsmith, gemologist and the store owner - you won't find this combination anywhere else. For any jewellery needs, look no further. Steadman's in-house clock/watch maker also did an excellent job servicing my vintage wristwatch.

  • 5/5 Dina S. 4 years ago on Google
    Wonderful selection of jewelry and watches! Very friendly, super helpful! My Nonna has been going there for a long time and I've gone there to get a ring repaired and it was so quick and they were so kind! Would absolutely recommend!

  • 5/5 Miguel D. 4 years ago on Google
    I brought my Omega Seamaster in for a servicing, they had it done in a short period of time and they were very reasonable with the price. Everyone was very pleasant to deal with, I will be bringing all my watches here for servicing in the future. Thanks so much!

  • 5/5 Dave C. 3 years ago on Google
    Terrific staff and service. Got my titanium watch band resized there yesterday and found out they've been open since 1912! I think that is insane. They definitely know what they are doing if they have been open for that long lol.

  • 5/5 Kelly L. 3 years ago on Google
    Always excellent service and a friendly atmosphere.

  • 5/5 Bub S. 3 years ago on Google
    Always friendly and eager to please thanks for taking care of my daughters wedding rings

  • 5/5 James K. 3 years ago on Google
    Just had Steadman's replace the battery in my watch. Great service with a smile and a chat. All other Jewellers complained about Covid or that my watch was too expensive, they didn't want to touch it. Thank you Steadmans Bob from St. Catharines

  • 5/5 Jeannie S. 3 years ago on Google
    Thank you Ken and Kirsten, my engagement ring is absolutely beautiful.

  • 5/5 Andrew H. 5 years ago on Google
    Been going to Steadman’s for a couple years. Unmatched staff, and service. I bought my wife’s engagement ring there and later our wedding bands. My wife has had a couple older pieces of jewellery repaired as well. Always very personal service and great communication about timelines and when things will be ready. Can’t recommend enough.

  • 5/5 Richard D. 4 years ago on Google
    Super friendly staff and quick service. I was just getting a few watch batteries replaced but it was a very pleasant experience.

  • 5/5 Ian A. 5 years ago on Google
    I am extremely pleased with the service and the attitude of the employees. I have had a few custom designs and pieces of jewelry made up. Some from old jewelry I had, and some from the display case, that I had different ideas of what and where I'd like the gems to go in the settings... Old fashioned business, where you're treated like a friend, rather than a dollar sign. I recommend them, and proudly let people know where I got my jewelry from.

  • 5/5 Charlie L. 4 years ago on Google
    Fantastic service! They make you feel comfortable, welcome, and not pressured at all to spend money within their walls. Friendly as can be!

  • 5/5 Maria M. 4 years ago on Google
    Great customer service. Beautiful jewelry.

  • 5/5 Nancy U. 4 years ago on Google
    Ken was amazing. Did a fantastic job on my engagement and wedding band which needed resizing and redoing the rhodium plating. Will definitely return very happy


Call +1 905-227-5412 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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