5/5 Sunil N. 1 year ago on Google
Our
family
had
a
really
pleasant
stay
at
this
hotel
for
4
nights.
This
hotel
is
run
like
a
family
business
and
their
service
shows
it.
Location:
less
than
10
minutes
from
the
airport;
which
worked
out
quite
convenient
for
us.
There's
a
Tim
Hortons
in
the
same
parking
lot
for
a
less
expensive
or
late
night
dinner.
Rooms:
We
had
two
rooms
and
they
were
large
and
comfortable.
The
second
floor
room
faced
the
busy
road
and
could
be
a
bit
noisy
for
light
sleepers.
We
moved
to
a
6th
floor
room
which
made
a
world
of
difference.
The
staff
was
quite
helpful
with
our
request
for
the
move.
No
Carpets!
Although
this
is
fabulous,
the
one
time
that
I
went
bare-feet,
it
felt
dirty.
Walk-in
showers
were
nice!
Room
Service:
Due
to
staffing
shortages
our
rooms
were
not
cleaned
on
the
last
day,
and
we
get
that!
Staffing
issues
could
be
seen
even
during
breakfast
because
the
GM
was
on
the
floor
making
expressos
and
helping
out
most
mornings.
Whilst
this
can
be
a
good
personal
touch,
it
could
also
be
frustrating.
Breakfast:
The
best
experience
in
a
long
time!
Christine/Nora/Linda
are
an
asset
to
this
organization.
Personally,
we
loved
the
freshly
made
and
"served"
eggs,
bacon
or
sausages
and
juice.
Great
business
model,
serving
of
food
with
a
smile,
not
only
is
great
customer
service,
imo,
also
lessens
wastage
of
food.
Overall,
a
great
experience
in
the
true
North!