1/5 Spam F. 4 months ago on Google • 1 review
I
recently
had
a
series
of
unfortunate
experiences
in
the
food
court
that
left
me
deeply
disappointed
and
frustrated.
It
was
disheartening
to
witness
staff
members
kicking
people
out
seemingly
for
no
valid
reason
and
displaying
discriminatory
practices
towards
children
carrying
their
own
food.
One
of
the
most
distressing
incidents
was
witnessing
staff
members
harass
kids
and
demand
that
they
leave
simply
because
they
had
brought
their
own
meals.
Their
justification
of
a
lack
of
seating
felt
inconsistent
and
hypocritical
when
there
were
many
empty
seats
available
in
the
food
court.
It
was
evident
that
the
enforcement
of
this
rule
heavily
targeted
children,
as
adults
seemed
to
be
exempt
from
such
treatment.
Another
concerning
aspect
was
the
behavior
of
the
security
personnel.
Rather
than
providing
a
sense
of
safety
and
assistance,
they
displayed
rudeness
and
even
resorted
to
swearing
at
patrons.
Such
unprofessional
conduct
only
exacerbated
the
already
tense
and
uncomfortable
atmosphere
in
the
food
court.
The
systematic
mistreatment
and
selective
enforcement
of
rules
greatly
detracted
from
the
overall
dining
experience.
It
left
a
lasting
negative
impression,
discouraging
me
from
returning
to
the
food
court
in
the
future.
I
believe
that
a
food
court
should
be
a
welcoming
and
inclusive
space
for
all,
where
customers
can
enjoy
their
meals
without
fear
of
unfair
treatment
or
unprofessional
conduct.
While
I
understand
that
managing
a
food
court
can
be
challenging,
it
is
crucial
for
management
and
staff
members
to
prioritize
customer
satisfaction
and
adhere
to
a
standard
of
professionalism.
Customer
service
should
be
rooted
in
respect
and
fair
treatment,
regardless
of
age,
background,
or
food
choices.
Additionally,
security
personnel
should
be
trained
to
handle
situations
with
tact
and
respect,
ensuring
the
safety
and
comfort
of
all
patrons.
I
sincerely
hope
that
the
management
of
the
food
court
takes
these
concerns
seriously
and
implements
measures
to
address
the
issues
raised.
Everyone
deserves
an
enjoyable
dining
experience,
free
from
discrimination
and
rude
behavior.
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