Comfort Tour Canada image

Comfort Tour Canada

Tour operator β€’ Bus tour agency

πŸ‘πŸ‘ We did a 3-day trip to Montreal, Quebec City, Ottawa and 1000 Islands in August. All I can say is that it's worth the price! We had a great time and really enjoyed every part of the tour. Our driver, Harry, was so professional and experienced. He also was very friendly, especially with kids. We were... People often mention tour, trip, driver, time, guide, great, Natasha, amazing, experience, Comfort,


Address

90 Sherbourne St Unit 101, Toronto, ON M5A 2R1, Canada

Website

www.comforttour.com

Contact

+1 416-642-0372

Rating on Google Maps

4.70 (124 reviews)

Open on Google Maps

Working Hours

  • Monday: 9β€―am to 5β€―pm
  • Tuesday: 9β€―am to 5β€―pm
  • Wednesday: 9β€―am to 5β€―pm
  • Thursday: 9β€―am to 5β€―pm
  • Friday: 9β€―am to 5β€―pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: tour (65) trip (38) driver (32) time (28) guide (27) great (26) Natasha (19) amazing (18) experience (17) Comfort (17)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 MehBasementTM 4 years ago on Google
    We did a 3-day trip to Montreal, Quebec City, Ottawa and 1000 Islands in August. All I can say is that it's worth the price! We had a great time and really enjoyed every part of the tour. Our driver, Harry, was so professional and experienced. He also was very friendly, especially with kids. We were lucky to have him as our driver. However, our tour director Michael, was a little lazy and careless by the end of the trip. He miscounted the people in the bus once after we had made a stop and told the driver to start moving without half of my family. Once we arrive at the cities, we get a local tour guide from a third party company. The local tour guide for Montreal wasn't really good. She just wanted to get over with it and just rushed through everything. The tour guide for Quebec City however, was amazing! Very knowledgeable and friendly. He answered all your questions from the bottom of his heart. We didn't get a local tour guide in Ottawa, so Micheal (our tour director) was the guide for Ottawa. We just went around Ottawa in the bus, got to watch the change of guards at Parliament Hill and went to Rideau Hall. He just stayed near the bus and never accompanied us when we got off. He just told us where to go. He also skipped some of the itinerary in Ottawa (which I only realized when we came back). He was really conservative on time so I'm sure he skipped a few things so that we don't miss the 1000 Islands boat trip that departs every hour. They say that the hotel is a five star hotel - and it really is! Talking about 1000 Islands, it was a ferry that took us around some of the islands and even crossed the border into the USA. That was a good experience. The bus itself was a bus from Kunkel Bus lines. It was so luxurious compared to some other buses we saw - exterior and interior. It had Wi-Fi in it, power outlets, a small bathroom in the back and comfortable seats. Fortunately, the other people on the tour with us were nice and friendly. All in all, I think that this company is a little more expensive than some other competitors but I think it was worth it. I definitely recommend it and will go with this company again in the future. I just hope we get such a nice driver again and a better tour director!
    4 people found this review helpful πŸ‘

  • 5/5 Ana V. 1 year ago on Google
    Just went to New York City last week. All I can say is that both Natasha and Ken were the best! Not only were they EXTREMELY kind they were also very helpful. They made this trip 1000x better, for sure. The bus was comfortable with foot rest’s and washroom and the hotel we stayed at, had a very luxurious feel to it. I am so glad we took this tour not only we learned SO MUCH about NYC, we also had so much extra time which was ideal for those who want to get more time walking and visiting the city at their own time. The highlight of this trip was definitely the ferry, seeing the Statue of Liberty so close really makes this experience PERFECT. Thank you comfort tours for providing clients with such a fulfilling, learning and fun experience. If I were to travel with you guys again, I will for sure make sure Natasha is the tour guide! Can’t wait to return to NYC
    3 people found this review helpful πŸ‘

  • 5/5 Stacey S. 8 months ago on Google
    I don’t even know where to start.. this has got to be one of the most amazing trips I have experienced, from having Natasha as our tour guide and John the most amazing professional driver! Natasha is so educated and really knows her stuff so very helpful and even checks in to make sure your good with everything from knowing where and what you want to do on your free time and giving many great tips, we really enjoyed her and will be booking another trip trough Comfort Tours in hopes Natasha will be our tour guide. As for John WOW how he deals with New York drivers I just don’t know how he does it, thank you both John and Natasha for our amazing trip look forward to seeing you both again! Oh I should also say something about the wonderful hotel we stayed at, the Marriott Bridgewater which is newly updated, very clean rooms and I had the best sleep ever on the comfy bed! The bathroom was nice size and loved the large walk-in shower with great water pressure! Staff was great and friendly in the restaurant and food was great for breakfast. We had dinner there one night too and the meatballs were to die for and hubby said the burger was very good! Thank you for helping us celebrate our 15 year anniversary it was definitely worth it!!
    2 people found this review helpful πŸ‘

  • 5/5 Sneha K. 9 months ago on Google β€’ 181 reviews
    Well organised short tour that took us around Ottawa. The guide Andrea was super, he told us interesting stories about the canal and other places. The canal and the architecture of each monument/ museum was mind-blowing. The drive was well paced and comfortable.

  • 5/5 Theresa B. 1 year ago on Google
    Wow was this an experience. I did the 4 day NYC trip with my mother and sister and it was a blast! Such a great way to enjoy many sights of the destination you are traveling to, which you may not even know to do if you were traveling on your own. Julie was an EXCELLENT tour guide who greatly helped in maximizing all the activities you wanted to complete while on the trip. She was very clear, informative, approachable and funny! Mariam was an amazing driver who got us to all our destinations safely and timely. Most importantly, comfort tours is a Canadian company which I’m very honoured to help support! I am already looking forward to trying other trips in the future! I would recommend anyone to try this company
    2 people found this review helpful πŸ‘

  • 5/5 Helen M. 6 months ago on Google β€’ 5 reviews
    My sister and I went on 4 day Quebec City bus tour. It was fantastic! Our bus driver Roxanne got us there and back safely and was great getting us through some tricky situations. Natasha our guide was the best. She went above and beyond to make sure that we all had the best experience. I would recommend Comfort Tours and we plan on booking another trip next year.
    1 person found this review helpful πŸ‘

  • 2/5 Nicholas 2 months ago on Google β€’ 92 reviews New
    It's cool but I feel it's much better just travelling on your own. I went to New York and got a direct flight, better hotel, travel points, more freedom etc all for cheaper than when I did this. On the bus if one person has to use the restroom the whole bus has to wait, you have to sit on the bus for the entire day there goes your first and 4th day of the trip and you also are asked to share tables at the restaurant stop with strangers. They also promised us a "luxury motor coach" and we were seated on a "Denny's" budget bus. Do you know what a "luxury motor coach" is? This is the opposite. The seats didn't even recline and the material was like a carpet. They also called a Hyatt Regency a "luxury hotel". WHICH WAS AN HOUR AWAY FROM NYC. You're free to do as you please but I feel that this is misleading people. Yes this may be better suited for newbies or seniors but seasoned travellers are most likely better on their own. Our guide was very nice.

  • 5/5 Leonard E. 4 years ago on Google
    I travelled with Comfort Tours Canada on a 4-day 3-nights (Hyatt Regency Newbrunswick NJ) trip from Toronto, ON to New York City, NY. Our Tour Director was Natasha and Driver named Miriam on a Kunkel coach bus. The trip was scheduled for travel on day 1 and 4. Day 2 and 3 was a guided tour and happened to be two of the hottest & humid days in NYC; 90 followed by 100 degrees temperature only! The hotel was very nice and the guided part of the trip was just enough history and information about the sights to make it a very memorable vacation. Crossing the border was an unbelievable experience, both TO in record time and BACK having the bus searched, all luggage and all passengers had to carry in all their belongings & purchases into the Customs office for processing. Thank you Natasha and Miriam for making it an exciting adventure!
    1 person found this review helpful πŸ‘

  • 5/5 Bethanne S. 9 months ago on Google
    This was a first time my husband and I have ever done a bus tour , and it exceeded both of our expectations. Julie and John were fabulous!! Accommodating beyond!! They made the experience fun and overall a very positive one. We’re already planning to book another ! ! Huge thank you to John and his mad driving skills in NYC- this man has skills, and Julie who literally is a wealth of knowledge if you have any questions about NYC - she knows her stuff and is a huge help!! She wasFunny and she felt like family! We’ll be seeing you again I’m sure . Cheers ! Bethanne and Tim
    1 person found this review helpful πŸ‘

  • 5/5 Faith M. 1 year ago on Google
    I just came back from New York tour two days ago. What a wonderful tour! Natasha, our tour leader and John, our bus driver were amazing.! They were so expert and caring people and also funny! Thank you for making this trip incredible!
    1 person found this review helpful πŸ‘

  • 5/5 Tam T. 1 year ago on Google
    Very happy with Comfort Tours. My son and I took a trip to Ottawa/Montreal/Quebec City. Great memories made! Ottawa is full of history, Montreal is eclectic with a vibrant night life, and Quebec City is gorgeous. Dress up and take pictures. I'm a single mom and wouldn't have driven the distance so the bus tour makes sense. The hotel was amazing. Beautiful and located in downtown Montreal, close to everything. The tours were good but too long. I think 1.5 hours is a better length to allow for more personal exploration time. Otherwise, everything was fantastic. The boat tour around 1000 Islands on the last day ended the trip nicely. The bus tours are well-planned and executed; fairly priced; and super fun! I'm already planning a Nashville and NYC trip in 2023 through Comfort Tours. :)
    1 person found this review helpful πŸ‘

  • 5/5 Housna C. 1 year ago on Google
    We are just back from our trip from NYC and I cannot wait to share my experience with Comfort tours. Eliane and Myriam were absolutely amazing. We were a family during the trip. Myriam is an excellent bus driver and I admire the wonderful job she is doing. Elliane was very entertaining and nice during the tours. She provided us with lots of information and very helpful. If I have a chance I will go back for another tour. Will miss you both and NYC.
    1 person found this review helpful πŸ‘

  • 5/5 Cass O. 4 years ago on Google
    June/July 2017 was my first time leaving the country and my first Comfort Tour. Especially being a first timer I was initially nervous giving a deposit and traveling being unsure of what to expect but the tour was nothing less than amazing. The bus driver and guide was skilled and friendly. Being a person with anxiety, it's hard to socialize but everyone on the bus because friends and it was nice to view a city with other first timers who shared the same excitement. The hotel was gorgeous and very clean. Well worth the price since you get a guided tour, transportation to the city, hotel and buffet breakfasts.
    1 person found this review helpful πŸ‘

  • 4/5 Emma 5 years ago on Google
    Loved it! Highly recommend Comfort Tour. Great employees, starting with the customers agents :)
    1 person found this review helpful πŸ‘

  • 5/5 Terry-Lynne C. 3 years ago on Google
    Very well organized tour to New York! The tour guide Natasha was very knowledgeable, we definitely learned more about NYC than going there on our own. Ken was an awesome bus driver and a very nice man. We are hoping to take Coomfort Tours to Chicago once everything is back is back to normal with the pandemic.
    1 person found this review helpful πŸ‘

  • 5/5 farah y. 3 months ago on Google β€’ 46 reviews New
    It’s a second time we went to NYC with these guys, we had an amazing experience with John the bus driver and tour guides Hardy and Eliot , they were really knowledgeable, We have a plan for Chicago trip in the next time. Highly recommend comfort tour canada to everyone who likes to visit United States and around of Canada .😍

  • 5/5 Rita S. 1 year ago on Google β€’ 22 reviews
    I have taken trips with this company and it's been wonderful memorable experiences. Very professional caring friendly tour guides with exceptional patience and knowledge and love what they do in their job and role. Constant communication is great and whether you are touring alone or in a group the sense of belonging is awesome :) I highly recommend that you check out the tour packages and experience one :) Give it a go!!!!

  • 4/5 Kathleen D. 2 months ago on Google β€’ 20 reviews New
    I enjoyed a 4-day NEW YORK CITY tour: December 29, 2023 – January 1, 2024. The Hotel: Hyatt Regency New Brunswick (in New Jersey). And, Julie, the Tour Director and John the Bus Driver. Pleased to share a few photos (below). Overall, an economical approach to a vacation with potential diversity in demographic, including but not limited to the social determinants. 5/5 🌟

  • 4/5 Garth T. 6 months ago on Google β€’ 18 reviews
    Natasha and John were very good. The 1st day tour in Central Park and then going to the 911 memorial was great. The descriptions along the way gave us great ideas of where to use our free time. For the most part, we enjoyed our visit and the tour. Things I thought could be better.... on the Island ferry ride, it was raining, and our bus got to the pier before a bus of other tourists. But our tour guide must not have said anything when they all pushed through the security ahead of us. And... taking us to a food court the first day for lunch was disappointing. It should have been an old classic NEW YORK eatery. Maybe a small classic deli or NY pizza. But I can go to a food court at the local mall.

  • 5/5 Dana I. 6 months ago on Google β€’ 3 reviews
    Just returned from a 4 day New York tour. Had a fabulous time! Our tour director Eliane was amazing as was our driver Roxanne, and NY guide Hardy! Thank you for a great trip, can't wait for the next one!

  • 5/5 Margareta R. 1 year ago on Google
    We were 4 days, 3 nights in USA New York city on July 2022 with Eliane guide and Miriam driver. This period was nice, many information, good time we recommend this company Comfort Tour Canada has a professional team.

  • 5/5 Debbie K. 4 years ago on Google
    New York- easter 2019. Celebrated turning 60yrs with a trip to New York with my son. Julie was great and the bus driver got us there safe and in good time.

  • 5/5 I W. 6 months ago on Google
    We had great time at Montreal/Quebec/Ottawa and 1000 islands this past Thanksgiving weekend. Very friendly atmosphere! Shout out to awesome local guides: Bruno, Bernard and Rachel! Thank you Sharon and Mitchell for a safe and fun trip!

  • 5/5 Shawn S. 2 years ago on Google
    Great bus tours to wonderful destinations with terrific staff! Love it!

  • 5/5 Jay B. V. 8 months ago on Google
    Just returned from the New York City tour with my family. Can’t say enough about our fantastic tour guide Julie and superb driver John. As a team, they were very informed, conscientious, patient, & knowledgeable staff. All the NYC trivia tidbits were very informative, funny, & rounded out a very memorable trip. We had a great boat tour around the Statue Of Liberty, walking around Manhattan, Times Square, on the High Line, Chinatown, & taking in all of the sights will be fondly remembered for a long time. Accommodations were also well enjoyed and comfortable. A big thank you to Comfort Tours. Would most definitely recommend to others wanting to see the Big Apple safely & comfortably.

  • 5/5 Tammy W. 9 months ago on Google
    We recently took the NYC tour on June 29 - July 2, 2023 with a terrific, memorable, group of people, from youth to seniors & it was the most amazing trip. The tour guide/hostess Gerda was so inspiring, informative, met each individuals inquiries about NYC & a lot of fun to be with. Also, James, the #1 best friendliest, amazing bus driver ever. There is so much to see & do. This trip left us in awe of the city & are so grateful to Gerda & James for all they do to make people enjoy the experience. I rate it 100/10. Thank you to both of you and our tour friends. Tammy and Ross

  • 5/5 Libby B. 10 months ago on Google
    We're in Nashville staying at one of the most beautiful hotels in the world Gaylord Opryland, our guide Julie is amazing! I highly recommend Comfort Tours.

  • 5/5 Bill M. 2 years ago on Google
    First class service

  • 4/5 Angeline B. 11 months ago on Google
    We just got back last night from our 3 day trip to Montreal, Quebec and Ottawa with Comfort Tours. We had a great time. Thanks to our bus driver Miriam and tour leader Sharon. Everything went well and thanks to an amazing group. This was our 3rd tour with them and definitely not the last.

  • 5/5 honeys m. 11 months ago on Google
    My teenager and I just returned from NYC tour last Victoria Long Weekend. We had a blast! Our Tour director Heidi was such a pleasure! Hats off to superstar bus driver James,who handled Manhattan traffic like I've never seen before 😲!!! Local NYC guide Elliott was also fantastic. Loved our laid back group dynamic! We already want to be back to NYC and planning another Comfort Tour! Thank you so much. Inga and Bozena

  • 5/5 Shawn 4 years ago on Google
    Just got back from the NY trip on NYE.. what An amazing experience that leaves anyone no matter what age impressed and extremely happy with the quality and fun you get on this tour! From the coach bus driver to the hotel staff and of course the tour director it was perfect. Highly recommend this company for any of your touring purposes. Very personable staff and you can tell they love their job and love making everyone have a memorable comfort travel experience.

  • 5/5 Maxim B. 1 year ago on Google
    I had a great experience with Comfort tour Canada. Thank you so much! Alaine and bus driver (sorry forgot his name) was great πŸ‘. Definitely will be using this company again to go to NY in a summer. Thank you again. God bless πŸ™Œ πŸ™ ❀️

  • 5/5 Yuliya I. 1 year ago on Google
    I just returned from New York! My first bus tour was a pleasure. ( I generally don't like to travel as a group,but this tour was a great combination of group time and exploring city on your own) I can't say enough good things about our guardian angel aka bus driver Ken! Oh, man! He drove us through the winter storm and crazy streets of New York!!! Much respect to you,sir! Eliane was our tour guide and she is fantastic! Thank you for the great time and memories!

  • 4/5 natalkad72 1 year ago on Google
    The tour is good, we had some problems with finding the right hotel wasted 2 hrs but at the end we end up at newly renovated Hyatt much better than Delta. I believe the tour director (very nice lady seems a bit novice)could communicate better more clearly to the group in termsof instructions. I feel the time spent in the park of Prime Minister Residence was wasted that was the only boring part of the trip. Overall I had good experience and would recommend Comfort Tour

  • 4/5 Al L. 1 year ago on Google
    Our trip to New York City was great! Our tour guide and bus driver did an excellent job organizing all the sightseeing trips. I would definitely recommend this tour company and looking forward to possibly visiting another city with them soon.

  • 5/5 Ena K. 1 year ago on Google
    I went to New York with my parents at the end of September and we had a great time! Our tour guide Jessica and the driver Jeff were really nice and made us feel welcomed. Jessica made sure we had a great experince and really went out of her way. She was very knowledgeable, knew the city well, answered any questions we had and made sure we got the best experience during the short time we were in NYC. Highly recommend this company to anyone.

  • 5/5 Lisa Jones B. 1 year ago on Google
    We are just finishing our 4 day trip to NYC. Our tour guide was Natasha and our driver was John. I cannot say enough about this experience. Natasha has thought of everything. She shared her knowledge and experiences of NYC. She gave a thorough history of so many landmarks. Natasha covered so much in her group talks but also provided one on one advice for any excursions we hoped to take during our free time. With her guidance we were able to navigate the train and NYC subway. Her instructions were clear and concise. She was funny and very approachable. It was so nice to just be able to relax and have John drive us to and through NYC. He did a great job. I was traveling with my daughter-16 and her friend-15 and I felt safe. The only thing that I would have made the trip better would be to stay longer, although we did pack ALOT into our 2 days in NYC. I may visit again in December. Thanks for an amazing trip.

  • 5/5 Samira M. 1 year ago on Google
    We just got very excited and happy trip to New York. Special thanks to our tour director Natasha for really great job!!! Highly recommended!!!

  • 4/5 Ethan S. 2 years ago on Google
    Good and great all through. The lovely, very friendly and knowledgeable tour director, Natasha was perhaps the highlight of the entire trip. Also, Ken the bus driver is such a lovely and down to earth older gentleman who earn everybody's respect in no time. A true veteran with impeccable skills whose flawless driving gives you absolute "comfort" on the road. Also the bus was clean and properly maintained. The only minor shortcomings were the less than desirable seats and the poor quality WiFi, which despite being stated as complimentary, but still, you'd expect a reliable WiFi a necessity in 2022. Overall, I would definitely sign on for another trip with Comfort Tours.

  • 5/5 Connie E. 1 year ago on Google
    We have been on 4 tours (Boston, New York, Washington and Nashville) 2 of which Ken was our driver. Not only is Ken and excellent driver, but he is also the reason why we've chosen Comfort Tours. He is extremely careful, knows how to maneouvre the bus in tight spots and is entertaining as well. Ken is a real asset to your organization. We are booking the Chicago trip in the near future and hope that Ken will be our driver. Ray and Connie Edmunds

  • 5/5 Sara T. 4 months ago on Google β€’ 2 reviews
    I just got home yesterday from a 4-day NYC tour. My mom and I had a wonderful time. Our tour guide Natasha was wonderful and always happy to help with directions and giving recommendations for our free time. Our driver Ken was phenomenal. The congestion driving around NYC was insane and he's so calm, cool and collected. The hotel in New Jersey was also lovely. I will definitely be joining another tour hopefully next year!
    1 person found this review helpful πŸ‘

  • 5/5 Sue M. 6 months ago on Google β€’ 1 review
    Chicago is an absolutely amazing city. Natasha our guide was awesome. She was so knowledgeable and also so helpful and knew just where everything was. Ken the bus driver was also helpful and a great driver. I would highly recommend this tour!!


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