WIRELESSWAVE (Lower Level)| Cell Phones & Mobile Plans image

WIRELESSWAVE (Lower Level)| Cell Phones & Mobile Plans

Cell phone store Cell phone accessory store

👍👍 I've visited this location twice for phone packages in the last month, all due to the service Eric has provided me with. The service provided has been perfect and Eric has always taken the time to explain various options carefully. Will definitely recommend this store and Eric. People often mention phone, store, service, customer, recommended, staff, helpful, recommend, Sehar,


Address

Centre, 300 Borough Dr Lower #98, Scarborough, ON M1P 4P5, Canada

Website

www.wirelesswave.ca

Contact

+1 416-279-0006

Rating on Google Maps

4.20 (463 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 7 pm
  • Monday: (Family Day Canada), 10 am to 9 pm, Hours might differ
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: phone (23) store (21) service (17) customer (14) recommended (7) staff (6) helpful (6) recommend (6) Sehar (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kevin E. 4 years ago on Google • 120 reviews
    Amazing service. The staff there are extremely helpful. I went in the store looking for home internet and Obaid from Wirelesswave explained all my options quickly and patiently answered all my questions. I got setup in hours with home wifi and a sweet deal plus a free battery bank.
    1 person found this review helpful 👍

  • 1/5 Denys Paolo C. 1 year ago on Google • 30 reviews
    WORST WIRELESS WAVE STORE EVER!! Do not go here. today at 6pm only 1 person and looks so slow and does not want to work. Train you staff and hire that are competent or at least wants to work at all! Edit: My sister came today as well as we just spoke and 1 young guy is there. She tried to inquire but felt the guy does not want to answer or too lazy to work at the moment. You cannot sell or reach the potential of your store with these kinds of employees. you are wasting your money on them and does not care at all.
    1 person found this review helpful 👍

  • 5/5 Shaq P. 3 months ago on Google • 10 reviews New
    I've visited this location twice for phone packages in the last month, all due to the service Eric has provided me with. The service provided has been perfect and Eric has always taken the time to explain various options carefully. Will definitely recommend this store and Eric.
    1 person found this review helpful 👍

  • 5/5 Rishi p. 3 years ago on Google • 261 reviews
    One of the best store to have electronic device shopping. Their customer service is best in class they do everything very honestly and perfact.

  • 5/5 Dinesha S. 8 months ago on Google • 47 reviews
    Great staff and good deals..our sells representative Mr.kush was amazing and me and my husband got i phone and galaxy s23 ultra

  • 1/5 Chaitanya P. 3 months ago on Google • 8 reviews New
    I wish I could give 0 stars for the customer service. The salesperson (probably obaid or something) was throwing attitude for walking away from the store. The fact that he was already assisting other customers and throwing this attitude was not necessary. As a customer I can walk away from the store and come back if I get better options. If he doesn't want to sell it's okay but he shouldn't throw his attitude on customers. Good luck with your poor customer service.

  • 5/5 Kenneth K. 7 months ago on Google • 6 reviews
    Delwar was amazing! He was able to get me a new phone + plan a few months ago and he was great in helping me get a new phone. One of the best in the business. Highly recommended location if looking for a new phone

  • 5/5 NAVJOT K. 10 months ago on Google • 5 reviews
    We met khush today , it was great customer service and he offered best plan according to our budget. He is very polite and humble person . Overall, my experience is very good with wireless-wave because of khush.

  • 5/5 Aadhil R. 3 months ago on Google • 4 reviews New
    I like obaid sales associates service.he’s explained everything very well.we are from srilanka

  • 5/5 Ryan McClean (. 1 year ago on Google
    Found this location via Google Maps, looking for Virgin Plus. Upgraded my phone online, but needed a case and screen protector. Found both at this store, even though the clerk had to visit another store to aquire the screen protector. That's all I really need to say right? However I will continue with my kudos to Wireless Wave for their excellent customer service, always helpful and knowledgeable staff willing to do anything to make sure the customers are happy. Will continue to do my phone shopping here.

  • 5/5 Renée Melanie A. 2 years ago on Google
    Sahar is one of the most knowledgeable and lovely people you will ever have to pleasure of interacting with. She hooked it up and helped me and my husband decide between the new iPhone and Samsung brands. I'm forever grateful and will recommend all my friends to her.

  • 5/5 Garfield W. 2 years ago on Google
    Vinny strikes again!!! Top notch customer service..best in the business. Stayed after hours and took care of my family and I. Was able to give us plans that fit our needs and budget which included brand new phones. Highly recommended!!

  • 5/5 Valarie B. 10 months ago on Google
    Excellent Customer Service Jacob thank you for being help me get through with my phones.May god bless and keep you.Thanks

  • 5/5 niklesh b. 10 months ago on Google
    One of the best experiences through out getting the services. Khush brother deserves 7 star for his hospitality and humility.

  • 5/5 Gossipovercoffee G. 1 year ago on Google
    We recently visited Wireless Wave, STC for the boxing day sale and Saher our associate was very helpful in helping and answering all our questions even on a very busy day Thanks Saher and wireless wave team for our new gadgets

  • 5/5 Kazi Arifa S. 1 year ago on Google
    The Manager was really patience and helpful. Wonderful and very friendly team. Highly recommended if you are new in the country. Best of luck 🤞🙂

  • 5/5 Janiri Thriste N. 1 year ago on Google
    Delwar was amazing! I have been coming to him since 2018 for new phone upgrades. Delwar worked with me in finding the phone that I wanted. Very professional and prompt!

  • 5/5 Crystal Z. 2 years ago on Google
    Kenny is an expert! He helped me choose a phone and plan that fit my needs and went out of his way to ensure I had the best deal. Highly recommend!

  • 5/5 ChandraSekhar P. 1 year ago on Google
    Excellent service provided by the team. Strongly recommended for the new students who arrive in canada for the best phone plans. I have compared all the stores in STC with this store plans. This is the best phone deals i have got so far in the whole STC. Meet with Ms. Sehar and she is best for providing plans as per our budget…

  • 4/5 Helena C. 2 years ago on Google
    I had a problem with my laptop and I was advised to take it to Wirelesswave. There were two sales associates that was on duty. They were very polite and helpful. I had to leave my laptop in the shop for a week. On returning the following weekend AJ the young man who I delt with had my laptop ready and in good working condition. I was very pleased with the service I received. Thank you AJ for your prompt and professional service.

  • 5/5 Gurleen M. 2 years ago on Google
    I dealt with one of the employees at the store, Anhad and found everything I wanted in my phone in the store because of him. He was super nice and patient with me. I had a great time shopping for my new phone. I would 100% recommended this store and particularly him to anyone who’s looking for a new phone but finds it hard to find the right one!!👍🏽

  • 5/5 Avinash M. 1 year ago on Google
    Sehar at wireless wave was excellent 👌 . She gave us the best deal and was very patient with the whole transition

  • 5/5 paula e. 2 years ago on Google
    Great customer service that's my experience with Joel@wireless wave. Friendly, helpful, informative, honest and upfront young man. Will recommend him as the best to go to for your phone needs. Awesome at what he does.

  • 5/5 LIYO J. 1 year ago on Google
    I have been a customer with this store since 2019.I purchased few new phones and other phone accessories from this store for myself and recommended some friends to this store during these years.They always provide better deals and offers to the customers intermittently.I personally have received some deals from them.One thing I couldn’t forget to mention about them is the great customer service and follow up support. When I experienced some technical issues with my provider(carrier) this store advocated and supported me , especially I could mention the staff ‘Sehar’ one of the sales managers of the store have been available there always to support the customers depending on their needs and priorities with selection of plans ,phones,and follow up customer support.Definitely Wireless wave STC is the one of best stores in Scarborough town centre I could recommend for everyone to buy a new phone or exchange and purchase other phone accessories.Highly recommended for everyone with ***** rating.

  • 5/5 Vijay B. 1 year ago on Google
    I have been dealing with Sehar for a few years now. She is always happy to help my Dad and myself. Her caring and honest ways are much appreciated.

  • 5/5 Karim A. 1 year ago on Google
    I have always used this store for my phone lines and phone upgrades. Sehar is awesome in customer relations and provides absolutely fantastic services, putting customer needs and budget first and sharing so many options and store promotions which you cannot find anywhere else. I will recommend this store to everyone

  • 1/5 Sin S (. 1 year ago on Google
    All of the “employees” love to help. I bought a SIM card from Lucky mobile and they were not able to guide me how to switch esim from 1 phone to another. The worst cellular store I’ve been to in Scarborough hands down. It’s an achievement!

  • 5/5 Steven M. 2 years ago on Google
    Vinny is awesome. Been coming to him for 5 years and always gets me the best deals. Won’t go anywhere else!

  • 5/5 Lani Z. 2 years ago on Google
    Just want to compliment Sehar S who once again assisted me to get what i needed from your company. As always(she was the one who helped me last year too when i bought my iphone) she is so easy to talk to, very pleasant and very knowledgeable. Truly an EXCEllent staff.

  • 5/5 Angelique F. 11 months ago on Google • 2 reviews
    I would like to say a very special thanks to Daniel! The service was smooth and straightforward. He helped clarify many questions I had regarding my new phone and a new plan. Daniel provided me with an excellent customer service. He had my interest at heart and found the best plan for me at the best price. Thank you!


Call +1 416-279-0006 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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