Featured Reviews


Frequently mentioned in reviews: storage (29) service (24) great (22) unit (20) friendly (17) location (16) Trevin (16) time (15) recommend (15) experience (14)
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  • 5/5 Sam d. 3 years ago on Google
    I went into this facility to purchase some items. Udeni was very helpful in showing all the options that were available. Very friendly atmosphere. The shop display area was very well organized and kept very clean. Was following the Covid-19 protocols. Felt very comfortable shopping there. Great overall experience.
    1 person found this review helpful 👍

  • 5/5 Syleder H. 11 months ago on Google
    I have had a great experience using Public Storage here at 28 Estate Drive. This would make it my second time coming to this location for temporary storage usage. Both Trevin and Trish are so professional and extremely kind in how they conduct their business and I would recommend to anyone who is looking for a storage place to rent. Wonderful service and wonderful staff; definitely a 10/10 experience for me.
    1 person found this review helpful 👍

  • 5/5 Akshitha G. 3 months ago on Google • 7 reviews New
    I would like to express my gratitude for the exceptional service provided by Britto and his Manger at the storage place. They have been incredibly helpful and attentive throughout my experience. They demonstrated extensive knowledge about the facility and were able to assist me in assessing the number of items I needed to store. What truly stood out to me was Britto's willingness to go the extra mile. Despite it being late in the day, they took the time to ensure that I had all the information I needed and made me feel valued as a customer. Their kindness and dedication to providing excellent service is truly commendable. I highly recommend them to anyone in need of assistance at this storage place. Their professionalism, knowledge, and exceptional customer service make them an invaluable asset to the team. Thank you both for your outstanding support and for making my experience at the storage place a positive one.

  • 5/5 Richard C. 2 months ago on Google • 3 reviews New
    I moved in today, Trish& Trevin helped me to do the paperwork kindly even when the office was going to close and i was really pleased with the services of Trish& Trevin, they’re professional and polite. The promotion is also great for those please wants to do a short-term lease. Strongly recommend!

  • 5/5 Exol W. 1 year ago on Google
    Great customer service and the staff is very friendly. Trevin helped me to find the right storage for my needs and even provided some advice on selecting the right size. He wasn't in a rush and took as much time as needed to show me around. All of the storage units Trevin showed me were very secure, clean and tidy. This is a great facility!

  • 5/5 xuan n. 2 years ago on Google
    Staff is very pleasure and helpful. Her name is Krizzel M. She explained to me every thing in details. I'm impressed with her service. Certainly I will refer Public Storage at 28 Estate Drive to my friends and relatives.

  • 5/5 FerlisaSR 1 year ago on Google
    The facilty is very clean, easy access from hwy, and friendly helpful staff (really and truly) 100% recommend this place. Use the 5x 10 then the 10x10 storage. All great experience while we used this storage for a year.

  • 5/5 Ankit A. 1 year ago on Google
    We have been looking for 2 parking spots for along time and our hunt was finally over with this facility. All this made possible because of property Manager Trevin. He is an amazing guy to work with. Very friendly and thorough with his craft. Really explained us everything pretty well. Great to work with him and the company.

  • 5/5 Monica W. 1 year ago on Google
    Staff were a great help to my mom when renting, she sustained some injuries so has to take it slow. Got a 3 month promotion and great price. Process was clear and easy.

  • 5/5 Premanath R. 10 months ago on Google
    Hi there this in my third time using these services and I’m very happy I chose this particular site and location. I really would like to thank Trevin at 20 Estate Drive They were absolutely amazing and provided me with good customer service and more. I definitely recommend anyone interested in getting storage to go and check them out you will not be disappointed at all.

  • 5/5 Val A. 1 year ago on Google
    Very friendly and accommodating staff! Shayan was very thorough and meticulous with meeting my rental needs and completing paperwork. Down to Earth and approachable! Manager (Boss lady) Trish was calm and supportive of her colleagues and even joined in on our conversational banter! Leasing is straight forward with easy to read terms and no surprises. 5/5 Location in general is clean and grounds are well maintained.

  • 5/5 Arthur k. 11 months ago on Google
    Had a locker for almost 2 years at the Estate Drive location in Scarborough. Staff were friendly, facility was kept in good order, even when we had a burnt out light, they came right away to replace while we were onsite. Access was easy and they always answered our questions. Online renewal was easy as well. Thanks!

  • 5/5 Vee Point D. 11 months ago on Google
    Trish was extremely friendly, helpful and explained everything in detail. The interaction left me feeling quite comfortable that I made the right chose in selecting a unit at this location. 10/10...I absolutely recommend.

  • 5/5 Corrine C. 1 year ago on Google
    Outstanding service throughout the entire rental process. Trevin is very knowledgeable on all aspects of the business and dealt with all my concerns in a timely and professional manner. The storage units are very clean, the property has excellent security and it’s conveniently located right off the highway. Thanks so much for all you help!

  • 5/5 Vinith R. 11 months ago on Google
    First time renting a storage unit. Trevin and Trish were very friendly, explained the pricing breakdown and were able to answer every query. Overall a smooth experience.

  • 5/5 abhilash k. 9 months ago on Google
    Highly recommend public storage. The process to get the storage was very very easy. The staff was extremely helpful and friendly. I got a great deal on the unit. The exit process was smooth as well.

  • 5/5 Alexia S. 10 months ago on Google
    My husband and I rented here, quick process and standard requirements. Maggie was helpful and gave us all the information we needed. No issues so far.

  • 5/5 JASHIM U. 1 year ago on Google
    Very secure, clean, and affordable. I am incredibly pleased to rent a unit in this location. The staff are friendly and professional. They know what they are doing. Everyone I dealt with, at the actual facility, was competent, cheerful, and personable, especially Trevin was awesome to me. Trevin got a smiley face who is always cheerful and hard worker, The facility is clean and well-maintained.

  • 5/5 Nigel M. 2 years ago on Google
    I don't write reviews , but week ago I went there to buy some boxes but was not sure about the sizes as my requirement was very specific . There were two guys who were helping me. Both are super friendly! . They were very attentive to details and took time to check my size requirement went through all the options and found a solution .Haven't seen this standard of customer service for a while . Thank you.

  • 5/5 Krista A. 2 years ago on Google
    Maggie was very friendly and knowledgeable. She showed me the locker size I requested and did not try to up sell me. The service was excellent and the facility is very clean and secured. The prices are reasonable and Maggie let me know about the current promotional offers. I would definitely recommend Public Storage to anyone needing a storage locker.

  • 5/5 S R. 2 years ago on Google
    I really enjoy my unit here. Lots of lighting, very safe and secure. The team there is amazing. Whenever I need anything they are always around to help. I had forgotten my lock once and Selina was very prompt to help me secure my unit to make sure my contents were safe all night. Will be a long term renter for sure.

  • 5/5 Robert G. 2 years ago on Google
    I've just had my first time go at a rental unit and have to say that the store at 28 Estate Dr. has the best asst manager I have seen. Trevin Rajapakse was so helpful that I would gladly recommend any to talk with him. He gave me the info I needed and the best price including a promotion. My unit was clean and easy to get to. Travin told me about the free dollies and all the boxes etc.. that I might need. I was out in 10 minutes with a unit that is perfect. Thank you Travin for your care for the customer. I'm very happy with my expierience!

  • 5/5 Naeem A. 2 years ago on Google
    Excellent Service, had to buy a storage unit last week for few months and the PS team at this Scarborough location have been terrific. Worked with Zara to select the unit and complete the paper work, she was very courteous, professional and helpful in guiding me through the process as it was my first time renting a storage unit. She made it very easy for me and I had a great experience. Will definitely recommend this location to everyone!

  • 5/5 Subanki S. 2 years ago on Google
    Great customer service by Krizzel M. and Jen! Krizzel took the time to highlight important details and clarify every question. The forms were very well explained and they ensured that we were able to lock and unlock the door. Really upbeat and friendly, thanks again.

  • 5/5 Eyman H. 1 year ago on Google
    I have been using the this public storage location for a few years now, I have been very happy with every aspect of this business. The facility is always very clean, I have always felt very safe in the building. The staff I will say have been awesome, so helpful, friendly and professional!! I would highly recommend this location from a long term tenant of this location.

  • 5/5 vatsal k. 1 year ago on Google
    Staff at scarborough location is nice and helpful. Trish helped me with entire rental process. She helped me out with all my questions about renting a storage unit as it was my first time renting storage unit. She even helped me to get good deals for 10×20 unit. Unit is so clean. I would definitely recommend this place. Thanks to all staff members!

  • 5/5 Carmel D. 1 year ago on Google
    Today was my first time getting a storage and the service I received was amazing! Very pleasant and answered all my question, gave me a great price and the customer service was amazing. Keep up the great service guys. The person that help was Ash, Check them if you looking for a great place to store your belongings and great service along with a great prices.

  • 5/5 Mr. Jaswinder S. 1 year ago on Google
    This is my first time getting a storage and the service I receive is amazing! Gave me a great price and the customer service was amazing. The person that help was Trish, Check them if you looking for a great place to store your belongings and great service along with a great prices.

  • 5/5 philly p. 1 year ago on Google
    Not only were the staff very accommodating to my needs, but they were understanding and professional every step of the way. Location is extremely convenient and has plenty of space for whatever you so happen to be storing. 10/10 will store again.

  • 5/5 preethi s. 1 year ago on Google
    This public storage location is very clean and spacious. Britto is amazing! very friendly, accommodating, always available to help. I would recommend the Scarborough location for your storage needs. Thank You.

  • 5/5 Prasad N. 1 year ago on Google
    Great, friendly service from Ashwanth. Professional approach. Good prices. Explained everything carefully and offered some great deals on supplies. Would definitely recommend!

  • 5/5 Jermaine 1 year ago on Google
    My experience here has been great and filled with amazing service, professionalism and outstanding customer service. Trevin & Trish are outstanding individuals and have made my experience a seamless one… thank you!

  • 5/5 assoonas100 1 year ago on Google
    We used public storage at38 Estate drive Scarborough Canada. The experience we had was exceptional. Trevin and Tris team was very helpful from the beginning and end to our rental contract. This was our first time using the storage and I will recommend this place. Thank you guys.

  • 5/5 Thomas K. 3 months ago on Google • 2 reviews New
    Trevin and his team are amazing. We been using Public Storage at the 28 Estate Drive location since 2018. The storage units are clean and the best maintained. The staff are knowledgeable, friendly and always there to assist.

  • 5/5 Shine R. 4 months ago on Google • 1 review
    My experience with public storage was great. The host was so welcoming. Her Personality was great. Such a wonderful smile. I am so satisfied with hospitality i was offered. Lloyd Allen.

  • 5/5 Amir K. 5 months ago on Google • 2 reviews
    My first time working with Public Storage at this location in Scarborough. I am renting a locker unit for a client to prepare their home for our upcoming listing. Good offer package for 3 months plus excellent customer service. Shakira at the front desk was a pleasure to work with and was accommodating to my needs. I am looking forward to working together again.

  • 5/5 X X. 4 months ago on Google • 2 reviews
    Amazing customer service by Asheem and his coworker who i did not catch the name! Progress n markham location. They were SO polite, respectful, caring, professional, knowledgeable and genuinely pleasant. Its so refreshing to see! Thank you so much guys!! 10/10

  • 5/5 Grace M. 6 months ago on Google • 2 reviews
    I had a great experience while looking for a storage unit with Public Storage. I spoke with the manager, Trevin, on my first visit who was very patient and helpful and took me around the facility to see each of the units that I was interested in. I came in again to book the unit and Shayan, took me to see the exact unit I would be getting before booking to ensure it was to my liking, walked me through all the booking options and helped with setting up the unit for use. I was thoroughly satisfied with the whole experience.

  • 4/5 Nadine L S. 2 months ago on Google • 2 reviews New
    Great service. They need to have more flatbed trolleys per entrance. They should consider having at least 4 to 6 flatbed trollys.


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