Incredible views but bring bleach. First the good news: We rented a room with a view of the sea and our view was amazing just as the website promised. The location is excellent – quiet at night and just steps from the beach, restaurants and shops. The bed was clean and comfortable. The bathroom towels were plentiful and clean. All of the kitchen appliances worked as expected. There was reasonable kitchenware – plates, utensils, pots, etc. It was a nice sized room with plenty of space for suitcases. The one woman at the front desk was very gracious and helpful – very patient with my French and very creative about helping. Next the just-so-you-know: The clothes washers and dryers are tucked in a bit of a closet and were not working during our stay. Thankfully, there is a nice laundromat nearby [Laverie D'Arcachon at the corner of Rue Moliere and Bd de General Leclerc]. There were no kitchen towels, sponge or dish soap. There were just 2 soap pods for the dishwasher – the cleaning staff provided more when we asked. Be careful as the tub has a slightly rounded bottom that tends to be slippery and the step from the tub bottom to the floor is a bigger difference than I expected. The motors for the electronic curtain controls were in front of one window thus making it impossible to properly open / close that window. The finishes are what I would call “trying for high end but badly missing”. For example, there are electronically operated window curtains but the trim, doors, and paint in the room are in very sad condition. Now the bad news: The bathroom had both black and orange mold in the shower. It also had the faint odor of men who hadn’t aimed well. When we pulled the kitchen table away from the wall, we quickly learned that it had been pushed against the wall to hold it up. I do not blame the staff. If management were visiting the rooms they would know that the cleaning staff needs more time to properly clean and that maintenance is needed in many areas to address the basics. I’m very torn about staying here again. The hotel has so much promise but the owners seem to be trying for elegance while missing the basics. It’s certainly not a 4-star hotel. I would rate it a 3-star hotel in a great location that needs a good cleaning.

It feels like this résidence is halfway through a renovation. The linen was spotless, the bed comfortable and the towels fluffy. There was a sea view from our little balcony and the kitchen was well equipped. While the microwave was new the fridge had seen better days, as had the desk and chair. The breakfast was as expected, fresh and plentiful, but the room was set up a bit weirdly, so that everyone wanted to be in the same place at the same time. On balance I would definitely stay here again.

I am really thankful for wonderful staffs..hats off for their humanity..really a very nice place to stay.

What a dump… Room had not been cleaned at all. Dirty towels, overflowing garbage, stain on the bathroom floor like the toilet had backed up… Toilet didn’t flush when got there though. Kitchenette in the room not equipped at all. Reception promised to get the room cleaned. An hour later nothing had happened, back to reception. ‘Oh, that hasn’t been done yet? I’ll send someone right away’. Again nothing. Next time we got down to reception it was closed, staff had simply gone home. Found random staff who told us to just drop the key in a box at reception as we had found an alternative not too far away. Quite surprised to see a whole bunch of keys on the counter at reception with the normally code-protected entrance door propped open with a chair. Open house for random bums in a hotel? Really weird. We’ve stayed in odd placed over the years but this one takes the crown…

It is okay because of the location, but the room size is tiny and you can't walk all the way round the bed to get to wardrobe!!!! (See pic) There is a dishwasher in the room but a washing machine would be more useful!! And the lifts must be the slowest in the world 😏

It's very good The location is perfect close to the restaurant, the beach and the supermarket. It is very clean Thanks

Great location Great staff Super room Breakfast good

Service was good and room was nice and tidy

Nice!