The location is perfect.. In the middle of the downtown.. However for a five stars hotel.. It misses a lot. We stayed at hotel africa for three nights. There was a problem with the cooling system inside the rooms.. So we waited for around 4 hours till I had a room with a working Air conditioner. All with a very slow service and not very reactive. They were finally nice enough to upgrade our room when we talked to the manager. Also you would feel that the cleanliness is not up to a five stars hotel.

If you want a hotel from the 90s, this might be for you. It's very old and rundown. My sink and shower were plugged, so I could not use them. Almost overpaid until I asked for a receipt and got the original price. I got one of the worst suite rooms ever. I recommend Novotel in Du Lac II, which will meet your expectation of a modern hotel. One good note, I want to thank the baggage attendant for helping me recover my phone. Otherwise, it's awful.

The hotel staff were friendly. However, I must express my disappointment with the overall experience at the hotel. It did not meet the expectations one would have for a five-star establishment. The cleanliness of the rooms fell below standard, and there was an unpleasant odor. Additionally, I encountered a broken window, which was unfortunate. The breakfast experience was also unsatisfactory. Overall, my stay at the hotel was quite disappointing… I do not recommend this hotel

The hotel becames a reference for tunisia If you google image Tunisia you will find it first !! Obviously for its great location and view Prices are average

to start off, the corridors have a stinky smell, also the rooms, uncomfortable beds, room service enters at 7 am without knocking on the door, no running water in the bathrooms, bad internet, expensive and not worth it breakfast, not working air conditioners the service at the reception was very slow and unpleasant experience, they employ very unprofesional people, I don't even know how they got a five star rating! and the room service are have a heated argument right at my door. would recommend the hotel right by it, Carlton hotel, its much much better for the price paid. WOULD NOT RECOMMEND

A wonderful hotel located in the capital city of Tunis Tunisia. Service was wonderful. Almost all of the staff spoke English.

Nice service, kind stuff, very professional, but hotel rather 🥶

Good Service but the rooms not like 5 star hotel I think it’s a 3 star hotel experience

bad experience.. you can wait 30 min to get your turn to the elevator .

Very poor, i really dont advice , cannot be a 5star , maybe 3 star category we come for the quarantine, when you book through reservation hotel website, hotel will not know about you no communication . Rooms are so old service is poor, i changed many times rooms and there is always something broken or not working in room ,management need look seriously on it , the only good thing is the food great work for the chef also the bellman very helpful . Room service never pick up calls , same for reception , hotel need serious training in customer service .it s a shame for one of the old tunisian hotel ...

I haven't visited the rooms but the hotel is in a very good shape, kind of luxury with security guards always at the entrance. Nice building with many flags on top. The hotel is located on the bourguiba avenue near municipal theatre.

This hotel does not deserve five stars. it is old concept they didn t renovate ,curtains are so dirty, internet is so bad (it s not getting the signal in the rooms), breakfast is medioacre.

Very clean & beautiful design, very close to old town in the main street end of road 🙂👍😊walking distance to everything you need bank, food, translation service transport etc🙂

The convenient location and the panoramic view of Tunis from the high floors are amazing. Breakfast is very good

Not bad. Center located and a lot of shops and restaurants nearby

The hotel was excellent. The rooms were clean, and the staff was amiable. I enjoyed the morning view, located in the most famous center in Tunis.

A+ staff, very clean room, stayed in ambassador suite. Amazing food for room service. Nothing they won't accommodate. Ask for non smoking if preferred. Slightly dated but it's still very nice. If you are american ask for more toilet paper. Fairly comfortable bed and hot showers. Will stay here again for sure. Location cannot be beat!

3 stars. Nice cafe on the promenade. One of few places in Tunis with wifi. The other one is restaurant in Novotel hotel. Not sure why wifi is not available in all cafes in Tunis...

The overall service is bad. Except couple individuals who tried to really do there best. Such as Mohammad Fadi on the reception, the room service lady and the bill boy. The rest of the team is below average. It should not be rated a 5 stars hotel at all. No amenities, old rooms, horrible AC, breakfast is very basic.

Room was old furnished; smelling cigarette smoke; bed was awful and uncomfortable! I stayed there 4 days and my money(USD 400,€ 350) was stollen at room. The Hotel Management ignored,and my complain was rejected! They denied my claim. Please keep away from El Mouradi Africa!.. My experience was absolutely catastrophe!.. :(((

· Wi fi connection breaks every 2 min or you don't have. In room there is not coffee or sugar, fridge doesn't cooling down. Price is too big for what they don't provide in hotel. Also cheating in changing money in hotel.

Its very nice hotel and very good service the only problem is with the bathroom there is no manholes the water stays still on the floor.

very nice hotel in an excellent location with a wonderful view, clean and large rooms, correct service

** Not Recommended** 2 STAR HOTEL AT BEST Visited the lobby cafe for coffee. The order was forgotten. Received the order on the second request, finished the coffee, and was about to leave only to be abused and accused by THE SECURITY GAURD for not ordering anything. Asked for the Manager and was told by the DOOR MAN that he is busy and cant come, without even asking him to come. Day 2 - Tried to give it another go as i have a meeting nearby; Told the reception that the lobby is ridden with mosquitoes and he just smiled it off. Killed a mosquito and took it to him and asked if he can spray the area. It seems to be ignored.

Excellent hotel for enjoyment and tranquility. Wonderful views of the city. perfect location. Excellent room cleaning service. The staff is very respectful and attentive. The restaurant services are very good, the breakfast exquisite, the restaurant staff very professional, communicative and attentive. In general, I consider it a very good hotel, perhaps some small details such as that it does not have a swimming pool, a spa room, or a games room, but it is also worthy of its category.

Creepy old janitor won't stop picking on young ladies!

Very clean, but door guards are not comfortable

Beautiful place to stay

In what world this is 5 stars hotel ?? old room scratched furniture rusty bathroom, rude day receptionist my room’s Key did not work for the whole time of my staying, some staff are helpful stayed 2 days and decided to run away from this place, only good point central good location

Did not allow me to check in late at night as I am not married, BUT CHARGED ME ANYWAY!! And refused to refund. Booking.com refused to help!

Really bad service, definitely not more than 3 star hotel.

I recently stayed at the Hotel Africa and was pleasantly surprised. Having read some of the reviews I didn't expect much. But my room was very comfortable, clean and looked current, except for the TV which was an older model but worked just fine. Overall the hotel is in a great location in the city with an easy walk to the Medina and train station. The restaurant staff were extremely professional and took great care of us, especially Balhassan and Billy, they were exceptional. The breakfast and dinner buffets had a good variety of well prepared food. There was a comfortable bar and the lobby was attractive. Finally there was 24 hour security at the entrance which made me feel safe. I would definitely stay there again.

I spent three nights in this hotel.. It is considered one of the most expensive hotels in Tunisia. The location is good. The services are very average. The elevator is a disaster. The food is tasteless. Frankly, there are different types of food, but zero out of ten. I hope the management will improve the taste of food.

We didn't stay at the hotel, only had coffee at the outside tables. The coffee was surprisingly expensive for Tunis. Not bad, but definitely overpriced. No wonder when we sat down we were the only customers... and a local couple walked by twice, obviously she wanted to sit at a table but he was unhappy about the prices.

It's soso the position is good but it's the old hotel not new

There are just not enough good things that I can say about this hotel. I can say without hesitation that the staff were most competent, professional, and helpful I've ever had the pleasure to deal with. No request or query was too much. My room was silent, immaculate, and well appointed. The bed was extremely comfortable. I recommend this hotel as highly as one possibly can.

Very nice place I recommend.

Being close to sensitive government buildings makes it a bit worrying. Although it has a nice walking area and many coffee shops and stores.

a very good place where to stay, next to the old town and to the modern city centr,e this 4 star hotel is one of the best places where to stay if you are in tunis for few days. Rooms are spacious and the staff is nice, breakfast good too.

Nestled in the heart of Tunis, on the illustrious Avenue Habib Bourguiba, El Mouradi Hotel Africa Tunis stands as a beacon of comfort and luxury in the bustling cityscape. This prestigious hotel, a mere 15-minute drive from Tunis-Carthage Airport, offers guests an unparalleled blend of convenience and serenity. The soundproofed, air-conditioned rooms, adorned with panoramic views of the city, ensure a tranquil retreat from the vibrant life outside. Indulge in the culinary delights at the Hotel Africa Tunis' Kilimandjaro restaurant, serving exquisite Mediterranean cuisine, or enjoy a leisurely drink at the Lobby bar. The Brasserie on the terrace, overlooking the Avenue de Tunis, offers a perfect setting for an evening unwind. The hotel prides itself on a 24-hour reception, free newspapers, currency exchange, a car rental service, and complimentary private parking, making your stay worry-free. Couples have expressed a particular fondness for the location, rating it highly for a two-person trip. The hotel's proximity to local attractions, including the medina and souks, and the Lake of Tunis, adds to its appeal, promising an authentic Tunisian experience. Guests have praised the hotel for its superb location, friendly staff, and clean rooms. The convenience of having secure parking, proximity to key attractions, and the range of dining options within the hotel have been highlighted as key benefits. While some guests mentioned the slow WiFi and the need for updates in some areas, the overall sentiment reflects a very comfortable and enjoyable stay, with many looking forward to returning. For those seeking a blend of traditional charm, modern comfort, and exceptional service, El Mouradi Hotel Africa Tunis is an ideal choice, offering a memorable stay in the heart of Tunis

Very nice hotel in the city center, very warm welcome, the rooms are very clean and the buffet is very varied