1/5 Aline 7 months ago on Google • 26 reviews
Very
disappointing
experience
with
this
company.
We
rented
a
tuktuk
for
4
hours
for
our
family
with
4
young
children.
Upon
arrival
we
received
a
brief
explanation
of
how
the
tuktuk
worked
and
we
were
given
a
route
on
paper
that
you
could
also
scan
on
your
phone
so
that
you
had
navigation.
No
choice
of
multiple
routes
and
no
tips
about
the
area
or
nice
stops,
etc.
Once
along
the
way,
the
route
turned
out
to
be
incorrect
and
not
suitable
for
tuktuks
but
for
cyclists
and
e-shoppers,
so
we
could
not
follow
the
route
in
certain
places
because
the
tuk
tuk
was
too
wide.
This
was
indicated
upon
return,
but
it
was
then
said
that
4-hour
routes
were
almost
never
booked
and
they
did
not
know
it
either.
It
seems
to
me
that
as
a
company
you
should
first
have
driven
the
routes
yourself
before
letting
them
drive
customers.
The
route
only
lasted
more
than
an
hour
and
a
half
and
was
very
boring
(almost
only
forests
or
meadows
and
little
life).
There
was
also
a
lot
of
wind
and
the
tuk
tuk
was
not
closed,
which
made
it
very
cold
for
the
children.
The
website
stated
that
the
tuktuks
could
be
made
completely
closed
and
that
there
was
seat
heating,
but
nothing
was
said
about
this.
When
we
pointed
this
out,
the
gentleman
said
that
if
we
had
asked,
they
could
close
the
tuk
tuk
completely.
The
company
should
ask
something
like
this
whether
the
customer
wants
it
or
not.
It
should
have
been
a
nice
outing
for
our
12.5
year
wedding
anniversary,
but
after
3
hours
we
were
completely
done
with
it.
Really
wasted
money
and
very
sloppy
that
there
was
no
apology
or
compensation.
We
will
never
use
this
company
again.