3/5 V Y. 6 months ago on Google
Stayed
for
4
nights.
Unfortunately
have
to
agree
with
the
reviews
mentioning
the
price
and
level
of
the
hotel
not
corresponding
the
subpar
service.
That’s
supposed
to
be
the
best
and
most
luxurious
hotel
in
UB!
There
were
some
moments
where
I
thought
I
am
judgmental
and
it
„reformed“,
for
instance
a
very
sweet
thoughtful
birthday
surprise
in
our
room
upon
arrival
(thanks
to
the
team!),
but
then
we
sit
in
the
lounge
for
40
min
waiting
for
our
breakfast
order
until
I
come
to
the
employee
at
the
reception
directly
and
ask
to
find
out
that
she
simply
„forgot“….Don’t
get
me
wrong,
I
totally
understand
that
workers
can
be
overwhelmed
with
work
and
be
busy,
but
we
were
the
only
people
having
breakfast
at
the
lounge
that
day.
Or
one
day
we
came
to
our
room
in
the
evening
to
find
someone
else’s
luggage
was
delivered
to
it
and
stood
there
for
several
hours…the
list
can
go
on!
Not
too
much
attention
to
detail
unfortunately.
Doorman
and
couple
of
employees
were
the
only
ones
I
ever
received
a
short
smile
in
return.
People
make
the
difference.
There
is
a
sport
club,
but
note
that
it’s
located
in
other
tower
so
one
needs
to
go
all
the
way
across
in
swimming/sport
attire
or
change
on
spot.
It
is
not
exclusively
for
hotel
guests
and
we
were
practically
in
the
pool
during
a
swimming
lesson.
Not
a
problem,
but
It
did
not
appear
obvious
to
me
during
booking.
But
enough
about
minuses.
Facilities
overall
are
pretty
good,
although
not
brand
new,
room
is
well-appointed,
spacious
and
clean.
Horizon
Club
Lounge
breakfast
and
evening
canapes
offered
quite
a
balanced
variety
and
one
always
had
a
choice
as
well
as
could
enjoy
amazing
views
at
Bogd
Khan
right
opposite
in
almost
full
serenity,
was
never
crowded.
Hotel
is
located
right
in
the
center,
two
steps
across
a
decent
shopping
mall
with
several
restaurants
and
coffee
shops
and
walking
distance
from
a
number
of
tourist
attractions
(Sukhbaatar
Square,
Choijin
Lam
Temple,
National
Museum
of
Mongolia,
Chinggis
Khaan
Museum)
so
a
good
base
to
explore
UB
and
surroundings.
Mixed
impression
overall.