Uranus House by Pointcode Hospitality Limited image

Uranus House by Pointcode Hospitality Limited

Resort hotel

πŸ‘πŸ‘ I’m so glad we visited Uranus House. Everything about the house was so Fantastic. Starting from the Front Desk to the F/B to the room attendant were very calm and welcoming. The cocktails and the mouth-watering meals were served to perfections. The sweet natural sound of birds singing,oh wow I miss... People often mention staff, service, rooms, Uranus, home, love, beautiful, good, room, customer,


Address

Uyo 520102, Akwa Ibom, Nigeria

Rating on Google Maps

3.90 (399 reviews)

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Featured Reviews


Frequently mentioned in reviews: staff (15) service (12) rooms (12) Uranus (10) home (8) love (8) beautiful (7) good (7) room (6) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Grace S. 1 year ago on Google
    I’m so glad we visited Uranus House. Everything about the house was so Fantastic. Starting from the Front Desk to the F/B to the room attendant were very calm and welcoming. The cocktails and the mouth-watering meals were served to perfections. The sweet natural sound of birds singing,oh wow I missed that. In all, the customer service was top notch. Thank you Uranus house for the luxury.
    3 people found this review helpful πŸ‘

  • 4/5 Williams E. 1 year ago on Google
    Great ambience and very courteous staff. Most of all trustworthy, a colleague forgot his IPad in the Conference Room and even after 48hrs it was kept at the front desk till I came to pick it up. Highly commendable.
    3 people found this review helpful πŸ‘

  • 4/5 Commie D. 2 years ago on Google
    As a customer service respondent, I tend to be a tad bit observant. I'd like to acknowledge the front desk employees,their customer service, reception and professionalism is applaudable. The ambience and the interior decor gave a "home away from home" feeling. But, I'd really love if the staffs working in the kitchen retrained on the Do's and Don'ts concerning food service. The staffs were too noisy, laughing out loud while the customers were talking with their voice lowered, they didn't communicate with the customers especially as to why their food was not ready on time, their level of professionalism was poor. Apart from this, Uranus House is really a beautiful and excellent place to be.
    3 people found this review helpful πŸ‘

  • 5/5 Anthony O. 1 year ago on Google
    Uranus House is home away from home. Excellent customer service, great ambience, beautiful rooms and most importantly the love from the staff is unbelievable, I just can't wait to visit again. Thank you guys for the warm hospitality, you guys blew my mind.
    2 people found this review helpful πŸ‘

  • 4/5 Nonso M. 1 year ago on Google
    Nice, cool, wonderful, attractive, artistic and enticing lounge, with various menus. The staff are friendly and welcoming. A better place for lodging
    2 people found this review helpful πŸ‘

  • 1/5 Favour A. 2 years ago on Google
    Asides having a good Reception service. Ask if they have serviced their generator before making payment. After paying for a suite, I have stayed for close to 2hrs here without light. Reasons behind they are servicing their generators both main and back up generator at the same damn time. Who does this please? I’m so pained right now. How can you be so mean with your clients and all I’m hearing is I’m sorry. Please if you need to work with light, run from this place.
    1 person found this review helpful πŸ‘

  • 5/5 MERCY U. 1 year ago on Google
    The attendants were warm and receptive. Their services is top notch. Everything about Uranus House is class.
    1 person found this review helpful πŸ‘

  • 4/5 Oparah G. 1 year ago on Google
    The rooms were okay but they definitely can do better. A lot of repairs are needed. Their services a bit slow, and on the moderate side. But the location was very good, quiet and serene. Just a place one needs to rest after a long day on the road
    1 person found this review helpful πŸ‘

  • 5/5 Israel W. 1 year ago on Google
    A calm and serene environment with the touch of modern day hospitality. Exquisite rooms, affordable bar and restaurant. Really a destination of comfort.
    1 person found this review helpful πŸ‘

  • 5/5 Abu-Na'eem A. 1 year ago on Google
    Excellent Location, Relatively calm and serene environment. Secured neighborhood. Wonderful service. Value for money assured. Lovely staff from security up to the Manager.
    1 person found this review helpful πŸ‘

  • 5/5 Samuelson O. 1 year ago on Google
    It's a beautiful place, quite the choice if you love beautiful interiors. The rooms are worth the price and comfort, their services is just okay as well. There is constant electricity and blackouts are less than 30 seconds so that's a big plus. I would recommend this anytime.
    1 person found this review helpful πŸ‘

  • 4/5 Chidera A. 1 year ago on Google
    Excellence. I have been to lots of hotels but the hospitality here is top notch. Everyone is kind! I recommend
    1 person found this review helpful πŸ‘

  • 5/5 Monica A. 1 year ago on Google
    Nice place to be,staffs are friendly and welcoming,rooms are affordable,their food very nice though kind of expensive. A place I choose to stay over and over
    1 person found this review helpful πŸ‘

  • 5/5 Ijere I. 1 year ago on Google
    Beautiful Ambiance,Home away from home.when ever ur around Uyo pls try Uranus House.
    1 person found this review helpful πŸ‘

  • 5/5 Prickly Pear V. 1 year ago on Google
    Enjoyed my stay here. Very receptive staff. It felt like home away from home
    1 person found this review helpful πŸ‘

  • 4/5 Scott U. 8 months ago on Google
    I love their reception area but some of their rooms use tiles on the wold which is turn off but overall their hotel is a good place
    1 person found this review helpful πŸ‘

  • 3/5 Metromax International L. 1 year ago on Google
    Excellent hospitality outfit in modern architectural edifice. The rooms are sweet and the customer service is top-notch.
    1 person found this review helpful πŸ‘

  • 5/5 Dotun D. 2 years ago on Google
    It's such a beauty. I love the place and their room rates are quite affordable. There is this welcoming smile on the face of the workers that make you feel at home.
    1 person found this review helpful πŸ‘

  • 5/5 Utibe O. 1 year ago on Google
    I had an amazing stay at Uranus Hotel. The hospitality service is top notch. I enjoyed their meals too. It will always be at the top of my recommendation list. Well done
    1 person found this review helpful πŸ‘

  • 3/5 Simple I. 6 months ago on Google
    It's a comfy place, friendly staff, I had a nice stay.
    1 person found this review helpful πŸ‘

  • 5/5 Ini N. 7 months ago on Google
    After Eating Goat Meat Pepper Soup with Utasi I felt Special. It was invigorating

  • 4/5 EBong G. 1 year ago on Google
    I love Uranus hotel it one of the best if not the best, with good services and price friendly

  • 5/5 Chidiebere A. 9 months ago on Google
    Wonderful Hotel with ever helpful staff. No swimming pool though if that is your thing

  • 4/5 Olayinka O. 6 months ago on Google
    A time saver for stranded travellers. It took about 35 minutes to drive to the airport early morning. Good and cosy place to pass a night.

  • 5/5 Augustine Akanimo E. 4 months ago on Google
    Very nice and clean environment, I love it here

  • 5/5 Ohale C. 5 months ago on Google
    This is actually the best place to relax so comfortable and peaceful there service are so good

  • 4/5 emeka d. 5 months ago on Google
    The staff were courteous and friendly. Very beautiful place.

  • 4/5 Samuel M. 1 year ago on Google
    Good rooms, great staff, and service, but the manager put up quite an attitude.

  • 5/5 sammy 6 months ago on Google
    This has become my permanent stay since a year and more.. I love everything here

  • 1/5 Big M. 1 year ago on Google
    If there’s a rating lower than one stars, I would give them! Horrible horrible experience. They pray on customers until they get angry and leave. Bad food, bad rooms. They stole money from me by accumulating fake bills onto my food bill, happened to 3 of my friends aswell. Stay FARRRR FROM THIS HOTEL AND THEIR MANAGEMENT! ALL OF THEM ARE SCAMMERS! Pretend to be nice and steal from The customers!

  • 5/5 Kingsley M. 1 year ago on Google
    This is the new Uranus, it dwarfs the old uranus which is just opposite. It's the definition of new.

  • 3/5 Andikan I. 1 year ago on Google
    It's ok. Affordable rooms but needs to be refurbished.

  • 4/5 Jay 1 year ago on Google
    Mid-range hotel but fair on value for money. Clean and reception staff are professional and very welcoming.

  • 5/5 Okechukwu Bede N. 1 year ago on Google
    The reception was very good. I was convinced to stay there by the charm of the receptionist. The room, however is too small .

  • 1/5 Sophia O. 1 year ago on Google
    All the facilities were faulty. God the bathroom was a nightmare. Smell coming from the soakaway, sink leaking, shower spoilt. It was so annoying. The beddings were very dirty. Staff members were clueless. I didn't enjoy 1minute in that place

  • 5/5 Marypeace C. 1 year ago on Google
    Mehhhnn the services I get whenever I’m in Uranus house is just sooo sweetπŸ₯Ίβ€οΈ You guys are the best!😍

  • 4/5 Catherine C. 2 years ago on Google
    Serene environment, courteous staff and lovely rooms.

  • 5/5 Esther S. 1 year ago on Google
    The reception was exceptional and all the staff were polite. Absolutely loved the ambience though I didn't really like the food but I still recommend the place

  • 5/5 Blessing Ekans Jnr - Content Q. 1 year ago on Google
    Their services are top-notch, the rooms served me with sweet comfort with luxury, and their environment is serene.

  • 4/5 Jude E. 2 years ago on Google
    Spacious room and courteous staff

  • 4/5 Chisom t. 2 years ago on Google
    Very Hospitable, offer complimentary breakfast

  • 4/5 Oluwaseyi O. 2 years ago on Google
    Most beautiful hospitality I've witnessed. Receptive staff.

  • 4/5 Nnamdi I. 2 years ago on Google
    New wing of the hotel is a good place to check-in and have fun.

  • 4/5 Micah G. 2 years ago on Google
    The annex is beautiful, although their bathrooms could do better. Staff are very professional and customer centric.

  • 3/5 Ibinabo A. 2 years ago on Google
    Nice New Hotel in Uyo. Bathroom size a little small but room clean and nice looking. Staff very friendly and professional

  • 5/5 Oluwafemi A. 2 years ago on Google
    Beautiful place, courteous staff, could do a bit more with the room service to add more hmph!


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