I have been going to this salon since 2004. Service and the level of service provision have declined significantly over the past year. I don't know what happened there. But the fact is clear. 1. The mobile application works terribly. Constant glitches, inconsistencies, information disappearing, etc. (see photos). Many times I caught errors and sent information about them, but the response was sluggish! They didn't even call back! 2. On the site, when using it from a mobile phone, everything is also crooked. I tried to leave a review for the master, but I couldn’t choose him from the list. She did everything right. There was a case when I made an appointment with a master a month in advance and when I called a week in advance, I was told that the master would not be available. They couldn’t offer me another time, they hired me and didn’t call me back. I called myself several times to get an appointment! 3. Many NEW masters are generally unprofessional. Be careful when recording. I recently went to get my eyebrows done by master Veronica Soima, and the redness still doesn’t go away and itches... it’s terrible. All the skin was scratched with tweezers. First time in 20 years they plucked it like that)) Before this, several times I was extremely disappointed with the haircut and coloring done by Alla Sypkova and Tatyana Sloeva. Because the price tag did not match the quality. But understanding came later, when an alternative was found. And now I know exactly what a pro should be! And for almost a year, in 2018-2019, I went for laser hair removal and no one would say that there is no point in doing this for a long time, since the hair is bleached and no laser will take it anymore. I found out about this elsewhere. But the money is spent ((( 4. The new girls at the reception are also extremely incompetent. You ask a question, they can’t answer it right away, it takes more than a day to find out something, then they may completely forget about what they needed to find out and advise the client. And the approach, to put it mildly, is childish. There is no previous customer focus, when they at least somehow offered to make amends for their mistakes! No match for the old guard. Sometimes there are problems with payment, either they forget to punch something, or the terminal does not work (( I am very disappointed that a salon of this level has become what it is now. It's a shame. So many years on you too😞 P.S. It’s very disappointing that in response to my review, the salon administration asks me to clarify something, writes with gross errors and emoticons. To me this sounds like a mockery. When you try to seriously influence something, and in response you get hee hee, ha ha! Even more unpleasant! And instead of solving the problem with the incorrectly selected Wella styling product (almost a month has already passed), they constantly call me, even in roaming, and tell me that I need to pay the unfortunate 250 rubles, which they themselves forgot to count when paying in the salon. In general, laughter and sin. Draw your own conclusions! I was very patient and loyal. But patience has run out and now only the truth will save the world!

At first glance, the salon seems okay. But I ran into a problem. I made an appointment with cosmetologist Vavilova, the online procedure was designed for 15 minutes, which is strange, the cosmetologist was not waiting for me, then it was suggested that I do it quickly... Well, probably in 5 minutes since at 12 another person came out to meet him, bypassing me cosmetologist I'm shocked. I will avoid this place.

My blond “master” Tatyana Slovo turned into a washcloth, which now breaks off at the slightest pull. On my first visit, I didn’t even do a test strand, but immediately started blondening, which led to a sad result. Never set foot in this salon again.

I recently visited Estetik before the presentation of the project at the head office in Moscow. Had a haircut and manicure. Wonderful cozy and friendly place. The time was not wasted. The masters are simply top class. She looked her best! I'll stop by again if the opportunity arises; I often travel to Moscow on business, and this salon is right next to work.

My favorite center❤️

Recently, my daughter has been going here to educational classes for preschoolers, she really likes it, she always goes with pleasure. While I was waiting for her, I recently signed up for a haircut with hot scissors, I liked the result. I think I’ll only get my hair cut here from now on!

The new girls at the reception are disgusting! It was much better before, the second time there was an incident with the solarium, they simply forgot to invite someone from the waiting room, or they let someone in without taking into account the appointment time!

(Translated by Google) I rate the work of the master Elena Katasonova at 2 out of 5, because she ruined my blond. I asked her to tint her hair in a warm tone, as a result, they acquired a dirty beige shade with separate gray strands, which I then had to get rid of at another master, the result: loss of quality and quantity of hair. Working with color is clearly not her strong point. (Original) Работу мастера Катасоновой Елены оцениваю на 2 из 5, т.к. она испортила мне блонд. Я попросила её тонировать волосы в тёплый тон, в результате они приобрели грязно-бежевый оттенок с отдельными серыми прядями, от которого потом пришлось избавляться у другого мастера, результат: потеря качества и количества волос. Работа с цветом, явно не её конёк.

(Translated by Google) I was registered with Tkachenko Tatyana Nikolaevna for cleaning, the procedure was excellent, I told everything in stages, at the reception, the administrators met and escorted to the waiting room, did not deprive them of attention! Many thanks to the Aesthetic Center! (Original) Был записан к Ткаченко Татьяне Николаевне на чистку, процедуру провела великолепно, все рассказала поэтапно, на ресепшене администраторы встретили и проводили в зал ожидания, не обделили вниманием! Огромное спасибо Центру Эстетик!

I've been going to this salon for many years! I really like it, everyone is polite and attentive, they are professionals in their field! I recommend 👍

Their dentistry is so-so, they had one normal doctor, Valentin, I don’t remember his last name, but it was a long time ago. But the salon is wonderful. In terms of pricing, I would say that it is middle class, it all depends on the specialist with whom you signed up.

There is no solarium here. Remove from cards

Good from day one. Now great. Wellcome.

(Translated by Google) My favorite beauty salon: hairdressing masters are very professional, tactful (I visited several: 6 or 7), the cafe is very pleased with inexpensive and high-quality coffee. (Original) Мой любимый салон красоты: мастера парикмахерского направления очень профессиональны, тактичны (я была у нескольких: 6 или 7), кафе очень радует недорогим и качественным кофе.

(Translated by Google) I came to this salon for a haircut. Master met me affably. I listened carefully to my wishes and did perfectly. She clearly chose a haircut model for me. The result is impeccable. She just has golden hands. Thank you very much. (Original) Приходила в этот салон на стрижку. Мастер встретила меня приветливо. Выслушала внимательно мои пожелания и сделала идеально. Она четко подобрала для меня модель стрижки. Результат безупречный. У нее просто золотые руки. Большое спасибо.

(Translated by Google) The salon is pleasant, stylish and clean. The team of specialists is large in different areas. The prices are average. (Original) Салон приятный, стильный, чистый. Команда специалистов большая по разным направлениям. Цены средние.

(Translated by Google) This is not the first time I go here, I know the specialists well, and they me)) They always give good service, color and make an excellent haircut. So I'm basically satisfied with your salon, I put you 5 (Original) Хожу сюда не первый раз, знаю специалистов хорошо, а они меня)) Всегда хорошо обслужат, покрасят и сделают отличную прическу. Так что я в принципе вашем салоном довольна, ставлю вам 5

(Translated by Google) Great place, got the perfect haircut, exactly what I wanted. Thank you very much, the master listened carefully, assessed the condition and structure of the hair, chose the most optimal option and told how and what to style. Very satisfied (Original) Прекрасное место, сделали идеальную стрижку, как раз то, что хотела. Большое спасибо, мастер внимательно выслушала, оценила состояние и структуру волос, подобрала наиболее оптимальный вариант и рассказала, как и чем укладывать. Очень довольна

Very pleasantly surprised! Detailed consultation with an orthopedic doctor, down to the smallest detail! The girls, medical assistants, simply treated me like a child; they greeted me at the reception and did not leave my side the whole time, right up until I left after the end of the entire treatment and appointment! The equipment is of course above all praise, I won’t describe it, but everything is equipped with the latest technology! I even watched a movie, can you imagine, on the ceiling, when you sit, lie in a chair, put on glasses and choose whatever you want, turn on the TV! Fire! I went to them on a recommendation from a friend, so I assumed that the first appointment would be a consultation, well, at most they would treat me with something, and then they would drag me to further appointments and waste my time and nerves! AN no! One doctor looked, they opened it up, the tooth was very problematic and there was more than one, another doctor came urgently, the cyst was huge, it needed to be removed, they took pictures, went to the surgical room, everything was done absolutely painlessly and professionally, we discussed what we would do next, so that For my health and for my time, there were no frequent trips to the clinic! Doctors and dentists were on site with all specializations, talked to everyone as much as possible about treatment and preparing others for prosthetics, and in general they talked about everything! For some reason they took very little money, as it seemed to me, they gave me a bunch of different discount coupons and free services, a loyalty system, and most importantly, customer focus at its best! Just a week has passed, and my whole family has already signed up and I can’t stop recommending it to all my friends and acquaintances! So I feel lucky, like the kind professional hands of the doctors, sincere smiles, constant participation and empathy of the girls assistants, and I really want to say how you treat others, and life in general, the same way they will treat you! I really liked it! Just an oasis in the middle of an endless angry and eternally dissatisfied city! Thank you and see you soon as I have already made an appointment for the next appointment! By the way, in addition to all the advantages, there are a couple more! Free parking is now a problem everywhere and SMS from the clinic, what, where, when, from, this is important to me, I always forget or am late! By the way, I was a good 20 minutes late! At least someone said a word! My jamb! Guilty! Next time I’ll arrive in an hour, especially since there’s such a chic lobby in front of the reception! Thank you for the fact that you simply exist and that thanks to you, you not only forget where and why you were going, but also leave there, rested, with the most disclosed information about your teeth and with the solution to all problems, both on the day of the appointment and as scheduled plan for the future! Good luck in everything! Do not be ill

I went to Victoria Nurullina for a manicure yesterday. She injured 3 of my fingers and the design turned out crooked. And the thumbs turned out to be wide. Poorly painted in some places. Dried glue under nails. The hangnails she hurt me started to hurt terribly the next day. Also, the master forgot or was not informed about the design, that is, they did extensions for me, she turns off the lamp, and I tell her that I still have a design. She said that she should have talked about this earlier. And I wrote to the salon that I was doing extensions + design for 10 nails. I thought that the master was told what the client would do. I paid a lot for this manicure. I hope that I can figure it out and they will remove the design for me and make the nails on my big toes more normal

Tattoo artist Polina Dyakonova knows how to find an approach even to the most sensitive and nervous clients)) super polite, calm, positive, wonderful artist, now I’m a regular client)