Highly recommended to make online appointments before you come, or just wait in line before they open, otherwise the wait will be very, very long, that is what most one or two stars rating for! We waited in front of line as first to walk in on a Sunday afternoon and was greeted by a friendly receptionist! Then the sales lady name Latha which take very good care of us. She first understands our need and tirelessly to introduce many selections to us and let my wife try many of their products! We bought couple bags at the end and very thankful fir her! A side note of all those luxuries stores,~ all there security personnel are somewhat snooty! Which is very funny!

I was at this store on 31/12/2022. Was served by Stephane H. He was so professional and knowledgeable. He was serving a customer when I just asked him about a bag. Without any hesitation he gets it. Even though he was busy he still treated me with patients. I ended up buying 2 bags 😁😊 P.S. most of the staff very nice and friendly. Thank you for the professional service staff keep up the good work.

Certainly, here's your Google Maps review for the Louis Vuitton store visit: ⭐⭐⭐⭐⭐ I absolutely loved my visit to the Louis Vuitton store! The entire experience was incredibly cool, and the staff was exceptionally helpful. I highly recommend making an appointment in advance, and going through your hotel is a great way to do this. It adds a touch of convenience to your luxury shopping experience. Louis Vuitton never disappoints, and this visit was no exception.

Stephane… You are truly a gifted salesperson. I came in with a mission to get my dad a messenger bag, he searched high and low until we found a perfect one. He took the time to listen and understand what my dad truly wanted and we had a beautiful conversation. Thank you for taking the time to assist me and beyond. I will definitely come back and find him the next time I am ready to purchase a trunk. His service left a lasting impression on me.

Walked into the store knowing exactly what we wanted but received absolutely no service. In fact staff stood around talking to each other and glancing at us for about 20 mins until we eventually left. Have never had this experience in a designer store before, it has left a bad taste in my mouth in regards to the entire brand. Saint Laurent and Dior are so much more attentive and friendly. Do better Louis Vuitton Paris

I was visiting Paris and stopped by the store in the early afternoon and was helped by Jai who helped me find what I needed. When checking out she asked for my passport since I was a tourist and qualified for the tax refund. Since I didn't have it she made me a store reservation with a ticket printout and told me to bring it when I come back with my passport and they would be able to complete the transaction quickly. I took a car to get to the store, then another back to my hotel and then another again back to the store to be able to complete my purchase. Jai assured me it would be a matter of getting the item and paying just a few minutes. I arrived back at the store at 7:05PM and there were 2 gentlemen at the gate who refused to let me in to complete my purchase even after showing them the ticket with the reservation number and salesperson's name. I insisted that the store closes at 7:30PM and that there was plenty of time left. I asked kindly multiple times to see if they could get Jai or someone to let me in to simply pick up my item and pay and they were of no help. They kept saying they couldn't let me in - even though the were plenty of other customers inside the store. This was such a disappointing experience for such a high end luxury store where there was no customer service attention whatsoever. I tried calling the phone number on the ticket and it was a call center not the actual store. I left this store and walked to the flagship store a few blocks away in a hurry. The moment the staff at the door saw my ticket reservation they told me to get into the other line and they would let me in to pick up my order. Even though I arrived close to closing time the flagship store behaved exactly as this store should have. The management of this store needs to know what is happening because the men at the door at closing are causing them to lose sales and provide a poor experience for the brand. Save your time and just visit the flagship store directly and avoid the poor customer service at this store.

If you desire to be treated like garbage, then this is your store. The sales person tried her best to get us to leave. The manager summoned all security staff. My wife bought two purses. We returned both of them, just to make them mad and frustrate them. We proceeded to the store with all of the tourists and bought the same bags. We were treated like human beings. This was a truly sickening experience. Corporate in New York was shocked about our extremely poor treatment.

My experience today at this particular store was fantastic!! My sales professional, Nina was amazing , she was polite , professional and not pushy , took her time with us and made us feel special ! She is a great asset to your organization! I will definitely be back !

Terrible service. I was asking for some information on a bag to an elderly gentleman: I don’t have time now. Give me 2 minutes. Of course I totally get that. After 30m still no help. I went to the guy and said: I’m really sorry that you couldn’t help me. The reaction: it is what it is. Afterwards we went downstairs: other lady her reaction: sorry for your bad experience and she left. I wish I had spoken to the manager. You want to 5k but they don’t want to help you. Avoid this shop. There are many other Louis Vuittons where they actually want to help you. I felt strange leaving this shop.

The sales didnt provide shoulder strap for me, I have contacted customer service and sent email many times. Nobody help me deal with the issue. How can a sales forget to put strap in it??

Myself and my friend was in the shop today and we bought a bag each. Jade the apprentice served us and she was absolutely brilliant. She took her time with us and made sure we felt very comfortable. She explained everything well and we had a very pleasant experience with her. Thank you JADE