Upon check in, we were placed in a room the size of a closet. We were barely able to move. As platinum elite not only didn’t we receive an upgrade we received the worst room in the hotel. The next day our room was changed . This isn’t a five star hotel. Rooms are small and cramped. The bathroom are extremely tight. They barely supply 2 bath towels. Ar breakfast On two different morning they ran out of orange juice. Staff is nice and location is great. Just not 5 star

Never stay again! I have stay the top balcony room for three nights. The room space is too tight to place luggages and there was no city view, you can see the opposite buildings only, as shown my photos. Their parking garage is Parking Indigo Paris Vendôme. The car parking is hard to find a space for parking and the distance is a little far away the hotel. You have to pay the fee yourself first when you entered the parking, then take over the tickets to the hotel staff validate parking fee. But they did not return my prepaid parking fees when I checked out. For Marriott Ambassador member, they do not provide any room upgrade.

As a Marriott platinum member, I can’t be more disappointed by this hotel. I booked for three nights, and my application to use my suite coupons was approved. When I checked in, the hotel staff informed me that the suite there was a glitch in the system, and the room that I was promised was no longer available. The manager came, and offered to put me in a different room (“a very interesting room that I personally like very much,” he said), plus return the suite coupons back to my account. Good tempered, I agreed. And somehow I was put in a room on the ground floor, RIGHR NEXT TO THE BAR. It was a Saturday, so naturally a party was ongoing until midnight. Now this was my first night in Paris after a six hour transatlantic flight, so it was not fun at all that I could fall asleep until past 1 AM. The second day, they transferred me to a “suite.” It was tiny, whose “living room” can be better described as a luggage storage unit. Very thin walls. As for now, I still haven’t received my unused suite coupons. I don’t think I will come back. Very disappointed.

This hotel, and specifically the staff, are fantastic. We are a family of 6 with 4 kids ranging in ages from 6 to 14. From the moment we walked in the door, everyone we met or talked to went above and beyond to make us feel welcome and comfortable. We had two junior suites, which were more than enough room for our family. The breakfast was amazing, even with the restaurant under construction. The location can't be beat as well. A block off the Tuileries Gardens allowed us to walk everywhere. We could not recommend this hotel more and wish to thank the entire staff for an amazing experience. We thought about changing our plans for the remainder of the trip just so we could stay another day or two at this hotel.

I had an exceptional experience at the hotel, thanks to the outstanding assistance provided by Jean Christian. Their attentiveness and genuine willingness to go above and beyond made my stay truly memorable. Jean Christian exemplifies top-notch customer service, and their dedication reflects positively on the hotel's commitment to guest satisfaction. I am truly grateful for their exceptional hospitality and look forward to returning.

My wife and I stayed for the night celebrating our anniversary. I did mention it was for our anniversary on the phone and when we arrived we had balloons and a bottle of wine in our room plus a nice card. Everyone was very nice and the location is perfect. We had a great time

Service is amazing, breakfast is great, location is perfect, the people that work there are super friendly and helpful !!!! The AC is not very good, the rooms, carpet and lobby are a little neglected. For a French hotel this one is very nice for American standards it is a bit run down. The only reason I’m comparing it to American hotels is because they are owned by an American Company.

Overall this was a wonderful stay. Service across the board was fantastic; reception, bell desk, restaurant, housekeeping, everyone was super friendly and helpful. My wife and I were traveling with our 9-month old; the staff came right up to our room and set up the baby crib with great care. For those saying rooms are too small, please remember this is central Paris. The rooms are well sized for the area and designed very smartly. Breakfast is excellent, with a simple but well thought out buffet, your choice of egg dishes and fresh made barista coffee. The hotel takes great care of Bonvoy elites; I am titanium and my Suite Night Award cleared all the way to a Parisian Corner Suite. #507 might be the best room in the property. If you need to stay in the Vendome area, then I highly recommend this property.

We stayed here to be close to the Paris Marathon that Romain ran. It was a nice hotel. Breakfast was more on the continental side with limited hot foods. You had to order eggs, but everything else was buffet style. The highlight of breakfast for me was watching the Americans. I am American, but after living in Europe, my personality has changed a bit. Watching my fellow Americans was like a time capsule with nostalgic, mixed feelings. Aside from breakfast, one inconvenience was that their system was down so none of the key cards worked. Any time we wanted to go to our room, we'd have to go up 6 floors, see our key didn't work, walk back down, tell someone at reception, wait for someone else to come, and then be escorted to our room. Overall, a nice hotel for quality and location.

We loved this hotel. The staff was friendly and very knowledgeable and always willing to help. The hotel had amenities that my family loved, the sauna, steam room, pool and the breakfast was always very enjoyable. The only reason why we gave it 4 stars on the room is because the standard room is small. If you are coming with full sized luggage, there is no space to put the luggage. The room is already small, which we didn't mind, but it would have been nice to have our luggage put away somewhere. Also, there were no drawers to unpack. We had to live out of our suitcase. But other then that, our stay was perfect!

Nice to be back to this boutique hotel 10 years later. It has been recently renovated and the layout has completely changed. As to me, the charm has gone - but it is a very subjective opinion. The thing that has remained unchanged - is the kindness of the staff. We had an amazing welcome and check in experience with Amaury ! The bell stand and Navigator are also very good 👌🏻

A hotel that doesn’t bother serving women customers. The 5 star hotel has no tampons in the entire hotel and took 3 days to restock. I asked for tampons around 8:30pm at reception when all stores are open in Paris, and I was told they don’t have them and will look for them. I wasn’t in a rush so went for a few drinks at the bar, coming back an hour later and was told there was none. It was incredibly frustrating because the hotel always has champagne, wine and chocolates and endless sweets in stock yet they don’t have any tampons. I was told the pharmacy at opera is already closed and there’s nothing they could do. I was furious and had to ask “am I expected to bleed in the hotel bed?!” There were 2 staff there and the female staff were kind enough to offer me some from her personal possession, 2 tampons and a few pads. It was ridiculous at this price and in the middle of Paris I had to “beg” for such. I asked to file for official complaint and the other staff simply gave me a piece of paper to write down and said he’d hand over to manager tomorrow. No reference and no promise to follow up Later I found there’s a carrefour 3min walk from the hotel and they had tampons. The staff could have advised me or get them for me but they didn’t. Next day nobody tried to contact me and I came back to hotel asking for tampons again and was told again they didnt have them in stock. Clearly the complaint was not being looked into and the they didn’t even bother addressing the problem. I asked about my complaint and was told it was delivered and again there was nothing they could do. I was furious at this point and asked how angry do I need to be for the problem to be looked at?! They gave me business card of the front desk manager and told me she would be the only one in charge and only one I can complaint to. They offered this time to buy my some from store but I already have what I bought yesterday and was asking out of principle. The next morning I found the front desk manager and she admitted that she didn’t have time to contact me yesterday and that they didn’t have time to restock. Again she apologized but all these apologies are so meaningless without any actions. She said she would make sure to have some by end of day. I came back again in the evening and they told me they had them now. I had to find it online myself the official complaint channel to raise my grievances. The entire process has been incredibly frustrating. And I still can’t believe this is happening to a 5 star hotel in the middle of Paris in 2023. I decided to post the story here so more people can see and please ask for tampons if you can at hotels you stay. They wouldn’t care unless women are loud enough to be taken seriously.

Good Location, everything you will expect from a marriot, but the staffs are probably the best I have come across. Met Ms Rahma in the reception and went above and beyond to make sure my stay was comfortable and also made my flight on time...Back to the hotel, very neat, the toiletries were sublime, and the family really enjoyed their stay

Possibly the worst hotel I have ever stayed in. Rooms are painfully small, yet expensive (and I have been to Paris probably more than 50 times). Many issues with room type and checking in. The loudest and most disruptive street in all of Paris, couldn’t sleep at night or in the mornings (or anytime really) due to the constant loud excessive noise, similar to a full-time construction zone as loud as possible. Brought this to the attention of management several times, and nothing done about it. Terrible experience and will never EVER stay here again. Steer clear.

Wonderful stay in Paris for 5 nights. We booked the slightly larger studio room, which was clean and perfectly suited for two. Breakfast at Balagan was delicious and quick. Staff were all very helpful and friendly. Very accommodating to our early arrival. Location is fantastic. Surprisingly, street noise at night was quite loud, so recommend ear plugs or sound machine. While the pool was great, the gym left much to be desired.

Great hotel that is close to the Louvre. The beds were great but the showers and bathroom were tiny. During our stay the kitchen was remodeled so it was not great for breakfast.

Everything was fantastic. Just watch your luggage. Don’t let them hold it and lock everything up in your room. Somehow my $1800 ipad disappeared and they have no idea where it went. And no one seems to care other than saying they are sorry.

While I cannot comment on the rooms because I didn’t stay at this hotel I can certainly share a 5 share review for the location and service. Yassim at the front of hotel was amazing in helping us as guests to an adjacent hotel. Big credits to him. Location is very central, close to popular cafes and restaurant, 3-5 min walk to the train station.

I am a Marriott Platinum member and have 67 days at Marriotts around the world this year. So I would say I am qualified to weigh in. Our stay was exceptional! The people and location made it, plus of course Paris itself. Let's start with Nickson, and all the bell people and waitstaff at this hotel. They were beyond excellent! I cant express how they made us feel and were genuinely happy to assist us in any way. The restaurant is under renovation, and we all know in any city thats a tough issue. The Hotel has compensated by offering breakfast in room and has opened common areas to accommodate their breakfast, which is understandable. Meanwhile, I'll continue with complimenting the staff. The Consigner was helpful and directed us to multiple excellent neighboring restaurants. Our room was comfortable, cleaned well, and in a timely manner. Location was excellent, and provided access to all things Paris! So at days end, we will call this a great stay in a great city helped by a great staff. Thanks as well to Front end Manager Ariane Allouche, who took the time to sit and chat with myself! Mahalo!!! (Thanks in Hawaiian)

I'll start with the punchline which is "Avoid this hotel at its current price and star rating level", in other words you are getting very little in return for your money. *ISSUES* Starting from least to worst, the hotel is very bare bones. There are absolutely no amenities to speak of, not even a nice lounge to speak of. But whatever, no one goes to a hotel to look at a pretty lounge but as a 5 star hotel you'd think they would have something to make a good impression with. The hallways are drab and look old, the elevator is slow and creaky and there's only one of. There are paint chips across the hotel, dirty carpets, you get the picture. Their restaurant which doubles as their breakfast location is closed which in of itself is a non-issue, but in its stead they turned the lobby and an adjacent conference room into a buffet style breakfast offering. Quite embarrassing honestly but it could have been forgiving if not for the horrible quality of their offerings. A single pod machine coffee maker and some supermarket quality pastries and thats pretty much it. To those who are familiar with the brand, Howard Johnson would've blown this out of the water. What they could have done better? Maybe just provide everyone with in-room breakfast? I think that would've made worlds of difference. Finally the rooms themselves which of course are the most important. Again, if this was a 3 star hotel? I would be singing it praises. But when its rated as a 5 star hotel with a price to match, expectations have been set. And definitely not even close to met. The rooms are as bare bones as they come. They barely include any toiletries. The shower was the worst part, there is no shower head. Instead they have one of those plastic hoses that run from the bathtub faucet. And the hose is was super short and ran literally in the middle of the shower so it was in the way of actually showering its hard to explain in words I should've taken a photo. The water was weak and had barely any flow. I had a better shower walking through the mist in Paris. The room door had zero sound insulation, I constantly heard my neighbor opening and when their door closed, my room literally shook. I could hear them moving their clothes in their closet. I'm just glad I didnt have someone who was actually noisy as a neighbor, I can imagine that'd probably have been a nightmare. All in all, I will absolutely avoid this hotel, if anyone stays here hoping to have a magical Paris experience, this is not it. There was no deal breakers here, but just a huge star rating and price tag for a 2-star hotel. *PROS* I will give credit where its due to the staff here. They seem to be some of the most well trained employees in hospitality I have come across. Unfortunately friendly and helpful smiles do not make up for a below mediocre hardware product. The location is fine. Convenient, but so is the 30 other hotels just in the same block.

Beautiful cozy hotel! The rooms are not small compared to other hotels in Paris, the staff are very friendly and the service is incredible. I would like to especially thank Esamuel for being extra helpful and always smiling!

Consistently low unprofessional and rude service. Seems staff does not believe guest comfort and hospitality are requirements for managing an hotel. - lost reservation (bonvoy gold member…) - multiple chasers required for luggage to be brought to room - breakfast is stopping 10 minutes before official end (which is supposedly 10am btw, better not waste time) - significant savings applied on room temperature (15 degree celsius) - staff generally unpleasant, lacking manners and care for guests I would recommend to stay away from this accomodation. Sadly a terrible price / quality arbitrage with hotel profiting of foreign tourists genuine patience and ignorance. A shame of the hospitality industry.

This hotel is an amazing gem right in the center of Paris; location, staff, food, amenities, and clean/updated rooms. I don't have any special status with Marriott but I was treated as if I were during my entire stay! My room was smallish but well appointed and CLEAN! With free amenities such as red wine and bottled water. The bed was extremely comfortable and their breakfast and table service was first class. The hotel is located near Place de la Concord and within walking distance of most everything. I would be remiss if I did not mention the staff who were all extremely polite/professional/helpful from the front desk, the bell staff, restaurant staff and of course the Concierge. I wish I could have stayed longer at this beautiful hotel and I will definitely return soon!

NO FRONT DOOR HELP First red flag, when we were dropped off at the hotel, there was no one at the front door to help us with our bags. I was surprised considering this is listed as a 5 star hotel. NO UPGRADE. We booked the hotel through Amex Travel and it was part of the Hotel Collection, which entitles to an upgrade and 100$ hotel credit. Also, my husband is Marriott Bonvoy gold, which entitles to upgrades when available as well, yet none was offered. I wasn’t upset since it is a small hotel, but the associate insisted I did my booking through Expedia when I didn’t and I had the print outs. For reference, I had the same “double upgrade” available at the Gritti palace in Venice and they honored the double upgrade and gave us an apartment. ROOM READY AT 5pm Check in at the hotel is at 4p. We got to Paris early so we left our bags and checked in at 9:30am. We were told our room was being prepared and someone would text when it was ready. We went to see the city, have lunch, ect. We arrived to the hotel at 3:30pm thinking our room should be ready soon. We were told it was still being prepared. At 4:15 my husband inquired about the status of the room and was told the prior guests were granted a late checkout and it was being cleaned now. We didn’t get our keys until 5pm. I was with my 2 children, who were asleep in the couches in the lobby. FAILED TO ARRANGE TAXI FOR DEPARTURE Our last night, we arranged with the front desk a taxi for our departure the next day. Since we are a family of 4 with a lot of luggage, we wanted to ensure a larger car was available. They wrote our information on a notebook and said the taxi would be there at 9am. On the day of our departure at 9:15 am my husband inquires regarding the status of the taxi. He is told there is no taxi scheduled and that there is a marathon that morning and all streets are closed, therefore none will be available. They did not offer any assistance. My husband and I had to arrange 2 separate Ubers and barely made it to our flight. We have travelled internationally as a family to Spain, Greece, Austria, and France. NEVER have we encountered such lack of concern or helpfulness from hotel staff. We were utterly disappointed, particularly since this hotel is part of the Amex Hotel Collection and we are Marriott Bonvoy Gold as well. I would avoid at all costs.

Writing this review as a Marriott Bonvoy Titanium elite member with over 770 lifetime nights logged. Let me start off with the pros... Very good location, 95% of the staff were very nice (only the conciegere ironically was rather cold everytime we spoke to him) , rooms are decent and what you expect for Paris. If you get the room with the backyard patio, it's pretty nice albeit on the ground floor level so it's a bit noisy. The reason I am leaving a few negative stars is because of the following: 1. We had a dispute with the hotel given that we were convinced someone stole my wife's Gucci scarf. We had left it on the bed prior to dinner and when we got back it was gone. I had made a request to get the TV fixed prior to going to dinner and suspect it may have been the technician. However the hotel said that they checked the door entry logs and that no one came into the room. Highly suspicious because we had specifically asked for the TV to be fixed prior to going to dinner and the only thing on the bed was our scarf. Now I understand theft in Paris is a thing and perhaps we should have been more cautious, but at a 5 star Marriott property? Perhaps this is because they seem to contract out their services... Anyhow this is the main dissatisfaction. 2. House keeping seems to be contracted out to a 3rd party and getting additional toiletries takes a very long time / the brands are not consistent. I received random toiletries depending on when I called. The toiletries were decent though. 3. The hot towel rack in the washroom was set on the highest setting when we arrived. My wife unfortunately had an accident where she touched it (as the washroom is rather cramped) and now has a burn scar that still has not faded after 6 months.

Stayed here 3 nights. Beautiful Hotel. We were told to come back in three hours for our room, and our luggage would be in our room. Neither ready. Came back an hour later and room ready, but had to go find our luggage. Concierge Desk misinformed us on three different occasions. Both restaurants were closed all night for private parties. Told breakfast was until 10:30am, but was not. Missed breakfast.

Super friendly staff from concierge to doormen. Everybody there knows how to operate in the hospitality field where all are competing. I never mention anyone especially however, Aude the front desk personalizes your experience. I have no doubt she could manage this or another large hotel with ease as she has customer service skills that are enviable. Hotel is nestled in beautiful neighborhood and the Israeli bar restaurant Balanga is wonderful for a drink with your partner but maybe not the family. You are right next to Garden Tuleries and all the sights are walking distance. We are going back for sure!

Wonderful birthday stay ! A winner ! I invited my mother to join me in Paris to celebrate her 80th birthday - a very special moment if there is one! Her four days stay had to be perfect and I was anxious to make it so, electing the Renaissance for its central location and the quality of its services. It was a winner. The Renaissance staff was very friendly and professional throughout our stay, everyone going the extra mile to make our stay an unforgettable experience. They played a key role in making our get together a wonderful, memorable one. The hotel itself is in perfect shape, recently renovated, the room was beautiful and spacious with all amenities, a real treat. The restaurant and bar are trendy and busy - even if I had no time to try them out! Location is perfect -you save a lot of time with all sights at a walking distance. Excellent choice for a relaxing, safe and upscale stay!

Excellent service. Very central in Paris. Worth the stay.

I would like to thank you for all your professional hospitality. You have made our Paris experience a real joy.

The staff are what made this hotel incredible. I had a few particular requests that the hotel jumped thru major hoops to accommodate. Elsa in concierge is particularly wonderful at her job and a huge asset to the hotel. Morgan and Mattio are also top notch professionals. Thank you so much Renaissance Paris Vendome Hotel! It was a wonderful stay!

My husband and I were booked here after our reservation at the Marriott Paris Ambassador was canceled due to the hotel temporary closure. We were very pleased with the change. The Renaissance Paris Vendome is in the perfect location, the hotel small and lovely. Rooms were clean and comfortable, though staying on the Rue de Mont Thabor side on a low floor was a little loud, but we were still able to get a good nights sleep. We were treated to lovely chocolates and champagne in the room as we were celebrating my husbands birthday and our honeymoon. Every staff member we interacted was professional and helpful. Elsa specifically was wonderful, she made a recommendation for a hair appointment for myself during the stay and took care of the booking and it was wonderful. I would absolutely recommend staying here as the location and staff couldn’t have been more perfect. I know I will be staying here many times again on my future stays in Paris.

This hotel exceeded our expectations. The location of this hotel is absolutely perfect. We practically walked everywhere. The check-in and check-out process was smooth. The receptionist was friendly. I knew the rooms would be super small, as they usually are in the center of Paris, so I booked one of the bigger rooms. It was still pretty small, but was adequate. The daily breakfast which was included was one of the highlights of our stay. Made-to-order eggs, delicious cheese plate etc.. The indoor swimming pool and spa area was wonderful after a whole day of walking. I highly recommend this hotel but would suggest that if your budget allows it, book one of the bigger rooms, especially if you have a lot of luggage.

Rooms are very small - it’s hard to open your suitcase anywhere or other than your bed. Check-in isn’t until 4pm, and one of our rooms wasn’t ready until 6pm. Ruined our plans for the day. The gym is small and doesn’t have much. It’s also dingy. The sauna is broken. The steam room looks and smells like it’s from the 1980s. Extremely overpriced for what you get. I deeply regret that we booked this hotel. If you do stay here, make sure to visit Happy Cafe a block over. The most friendly service - will brighten your day.