Very nice place to shop with

Staffs are super friendly!! And gave me a bunch recommendations for what to do in Paris!!

Great high quality bags and luggage. Ladies were very helpful.

It's very comfortable sac.....

Hello, My experience with Herschel was not as good as expected. I bought Herschel backpack less than one year ago, used it carefully, however one day zipper just stopped working. Without any accidents before that. I was travelling and in the morning just before my flight - it did not close. I had to walk around airport with backpack in my hands. Backpack was not overstuffed, I did not bear heavy things inside. There is no visible reason why zipper does not work anymore. I am really frustrated about it.

Need more choices in black color

Rude and lazy shopkeeper

The staff is really amazing, very helpful and super friendly! Thanks a lot :)

I bought a backpack and then changed my mind and really wanted to exchange it for another one with the larger pouch (much more useful and stylish) the next day - they were very accommodating and allowed me to return the bag even though I had removed the tags the day before. Awesome backpack I love it!

I went to the store in Les Halles after my Herschel bag's zipper broke, and that the Herschel customer service by email never answered to my several emails in one year!! The store manager was of a great help and exceptionally exchanged my bag for a new one. Thank you again!

The employees are so kind and helpful!