2/5 Fabricio Augusto L. 1 year ago on Google • 9 reviews
I
recently
stayed
at
Hotel
Vaneau
Saint
Germain
for
two
nights,
but
unfortunately,
my
experience
was
far
from
satisfactory.
The
check-in
process
was
unpleasant
as
I
was
reprimanded
for
arriving
an
hour
early
and
was
sent
away.
When
I
finally
checked
in
at
the
right
time,
my
room
was
not
ready,
and
I
had
to
wait
while
the
cleaning
lady
rushed
to
finish.
The
breakfast
experience
was
equally
disappointing.
On
the
first
morning
at
9
am,
half
of
the
trays
were
empty,
and
the
hotel
manager
had
to
bring
croissants
from
a
bakery
to
supplement
the
breakfast
spread.
The
breakfast
selection
was
small,
and
the
quality
was
low,
resembling
pastries
from
a
cheap
supermarket,
which
is
surprising
given
we
were
in
Paris.
When
I
asked
for
green
tea,
I
was
initially
denied,
and
it
only
appeared
after
I
asked
again,
hidden
away
in
a
cabinet
in
a
closed
box
that
could
only
be
accessed
by
the
staff.
I
paid
£13
per
person
per
day
for
breakfast,
but
it
was
not
worth
the
cost.
Any
cafe
in
the
neighborhood
would
have
been
cheaper
and
offered
better
quality.
The
room
had
a
strong
smell,
which
was
confined
to
my
room,
and
noise
from
the
room
next
door
and
upstairs
made
it
difficult
to
sleep,
since
we
were
able
to
hear
conversations
like
if
there
were
no
walls.
Additionally,
the
shower
products
were
empty,
which
was
inconvenient.
During
check-out,
when
I
shared
my
concerns
about
the
noise
after
being
asked
“all
good
with
your
stay?”,
the
response
was
dismissive
and
rude,
“you
must
be
very
sensitive
then”,
indicating
a
lack
of
empathy
from
the
hotel
staff.
This
attitude
was
evident
throughout
my
stay,
and
the
hotel
seemed
not
to
care
that
I
was
traveling
with
a
baby.
The
general
cleanliness
of
the
hotel
was
also
a
concern,
with
garbage,
cleaning
products,
and
empty
boxes
scattered
in
the
narrow
hallways,
making
it
difficult
to
navigate
with
a
baby.
Despite
having
a
lift,
a
few
steps
in
a
small
stair
made
it
inconvenient
to
access
the
lift.
Overall,
my
stay
at
Hotel
Vaneau
Saint
Germain
was
unsatisfactory,
and
I
would
not
recommend
it
to
anyone
looking
for
a
comfortable
and
convenient
stay
in
Paris.
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