Canadian Travel Clinics - Vancouver Downtown image

Canadian Travel Clinics - Vancouver Downtown

Travel clinic

😠 Never ever visit this place. They take your money then look up YOUR questions on Google right in front of you, then tell you that you don’t need anything done. I can’t believe I got scammed into paying for something this useless People often mention staff, travel, clinic, friendly, service, helpful, nurse, vaccines, great, recommend,


Address

808 Nelson St Suite 1715 (17th Floor, Vancouver, BC V6Z 2H1, Canada

Website

www.canadiantravelclinics.ca

Contact

(888) 672-0005

Rating on Google Maps

4.40 (116 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 4:30 PM
  • Tuesday: 8 AM to 4:30 PM
  • Wednesday: 8 AM to 4:30 PM
  • Thursday: 8 AM to 4:30 PM
  • Friday: 8 AM to 4:30 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: staff (11) travel (10) clinic (9) friendly (8) service (8) helpful (7) nurse (7) vaccines (7) great (6) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Paul F. 2 years ago on Google • 8 reviews
    Overall a very pleasent experience. No wait, easy booking, helpful staff. They did a great job of walking me through what I will need, why and what the process will be. Julie was great, always pleasent and put me at ease even though she was treating me like a pin cusion. I highly recommend their services if you need to get dosed before going away. The only complaint I have is the number of emails and texts they send in advance of your bookings.... I would describe it as overly thurough. Otherwise thats it.
    1 person found this review helpful 👍

  • 1/5 Joann P. 10 months ago on Google
    Never ever visit this place. They take your money then look up YOUR questions on Google right in front of you, then tell you that you don’t need anything done. I can’t believe I got scammed into paying for something this useless
    1 person found this review helpful 👍

  • 5/5 Sahib M. 5 months ago on Google • 49 reviews
    The nurse was very friendly, chatty and knowledgeable. Appointment went through without any issues

  • 2/5 John K. 1 year ago on Google • 19 reviews
    I’ve gone to these guys twice. Once was good, but my second visit was pretty disappointing. It took over 7h to get my results (despite them saying 1-4h) and I had to hound them a few times to even get it in that timeline. The office building was also closed on the weekend, I couldn’t find the beep code in the directory, and the call centre wasn’t much help. However while getting the test done the staff was friendly and really great to deal with. Ultimately (after some stress) I did get my test completed.

  • 5/5 Delphine N. 1 year ago on Google • 8 reviews
    I had a great experience at the Clinic. The nurse and assistant working there were very professional and made sure I had the right information re vaccine for a future trip. The nurse also administered me two vaccines needed in such an easy pain free environment. Highly recommend for great service!

  • 2/5 Stephanie T. 1 year ago on Google • 7 reviews
    Service was fine and people friendly. Cost is a ridiculous cost for the content and time required. Many places charge $30 for an antigen test and this place charged $115 each! I am a public Health nurse who answers covid calls and find this charge a huge money grab taking advantage of random rules.

  • 5/5 L. M. 6 months ago on Google • 5 reviews
    The service was excellent and to a high degree of quality. Everything was thoroughly researched and I was provided what vaccines were useful and nothing more. The injections were administered skillfully and comfortably.

  • 5/5 PNOGG 6 months ago on Google • 3 reviews
    Clear, friendly service. Let me know what I needed and didn't need and gave me the best options for my trip

  • 2/5 Shaunna Q. 2 years ago on Google • 3 reviews
    I was not very impressed with their service at all. I had asked for an invoice at the end of my call with the nurse as i had no idea how much all this would cost. Even though they pushed for me to book in first, i finally got an invoice for about $1,100. I thought that was ridiculously expensive and asked was this the final invoice to which the response was, you don't have to pay until you come in! When I got my first shots I was told that that invoice was just for the first visit and that it would be another $1000 for my final two visits!! what customer would only want the first invoice when asking about the overall price! I was mislead from the start and when i mentioned this the girl at reception just shrugged and said like you probably have insurance so they can pay.. like that would make her mess up better. how would she know if a had benefits or not. The whole thing just left a bad taste in my mouth and if I could choose again i would choose a different clinic. I would say that both the call with the nurse and the nurses administrating the shots very all very nice and helpful.

  • 3/5 Peter A. 1 year ago on Google • 3 reviews
    The staff were delightful and welcoming, and the LFT took the usual 5 minutes; my email duly arrived around 3 hours later. But........even at my advanced age, I did many LFTs at home with kits provided by the British government. I met several parties who had Antigen tests in Vancouver and none paid more than $50 Canadian. I must therefore suggest that your charge of $115 was exorbitant. My travel agent in England booked for me so I'll pass on these comments to her.

  • 5/5 Mari H. 1 year ago on Google
    Great place, friendly people got results in 15 minutes! Needed results for cruise was a perfect place to go to.

  • 1/5 Teacher M. 1 year ago on Google
    Overpriced for a consult and even more over priced for vaccines. Triple the cost of other travel clinics. The consult was ridiculous and took triple the amount of time needed despite me saying I had to leave for another appointment.

  • 4/5 Alexandra P. 1 year ago on Google
    Had a really good experience at this travel clinic. They are very thorough in explaining everything and super nice and kind. I would definitely go back. The only reason why I would give this 4 starts is due to the higher price compared to other VCH travel clinics but for being downtown it’s great. Their online booking experience is amazing as well!!

  • 5/5 Camden V. 1 year ago on Google
    Very helpful and friendly staff! Great experience all in all :) (Bring your vaccination and immunization records if you have them to make the process even smoother!)

  • 5/5 Barbara B. 2 years ago on Google
    Very nice clean clinic. Easy to get to and parking nearby. Staff was very nice and efficient and helpful in helping with registration. Got our results as promised with no issues.

  • 5/5 Carl C. 2 years ago on Google
    Just as you enter the clinic, you feel right at home. You're promptly welcomed by the amazing and kind staff who help and address any issues of your needs. I experienced top quality service and unmatched satisfaction. I highly recommend this clinic.

  • 5/5 Jan B. 2 years ago on Google
    Smooth and efficient service with the results through within 2 hours, sadly my husband tested positive which meant that our cruise had to be cancelled and he had to isolate, however very delighted with the process and would recommend the use of the Canadian Travel Clinic at 970 Burrard Street, Vancouver.

  • 1/5 Lindsay G. 1 year ago on Google
    This was $60 just for an unfocused conversation with a nurse about the risks of travel. She didn't even know what vaccines BC residents had received as children. And, the Amani travel clinic, based from the same front desk and same staff, is cheaper, both for the consult and for vaccines. They gave me inaccurate prices for vaccines (again, the Amani price list), and had to revise to steeper prices once they realized their mistake. I feel ripped off. Book through Amani, not Canadian travel clinics.

  • 5/5 Wanjugu N. 1 year ago on Google
    The staff were very helpful and took time to explain when I did not understand with a smile on their faces. This is my to go clinic from no onwards with travel and vaccinations. Awesome staff. Nurse Faye, thank you!

  • 5/5 Emily J. 2 years ago on Google
    Everyone was very friendly, patient, and helpful. As an individual that works in healthcare, I appreciated the signage in the waiting area that clearly stated how poor treatment of the staff would not be tolerated. I am glad there is zero tolerance for this. I would definitely return if I needed a test.

  • 5/5 Konrad S. 2 years ago on Google
    Simple, streamlined, quick, and effective service. They tested me and prepared all the necessary documents to enable me to travel to Japan on time for the birth of my son. Amazing customer service. Highly recommended!

  • 5/5 maryanna m. 2 years ago on Google
    First time here. I arrived early for my appointment and was taken right away. Test done quickly and got results the same day. Friendly and helpful staff.

  • 5/5 Anita W. 2 years ago on Google
    A very clean and pleasant space with really nice staff. I did not have to wait at all, the test was completed quickly, and the woman who did it was extremely competent. I recommend this clinic!

  • 5/5 Judi G. 2 years ago on Google
    We have been to this clinic twice for travel tests and they are fast, friendly and efficient. Results come back on time as well. Highly recommend.

  • 1/5 Scott B. 2 years ago on Google
    We had tests in Vancouver back in July that were fine (reasonably timely... professional) then today I PARTIALLY filled out their form online (not submitted), and I got 2 "welcome" messages 5 minutes apart, and now a request for a review. "Help us do better!" was the caption on the request for a review. Do better by not jumping the gun. Thanks.

  • 5/5 Scott B. 1 year ago on Google • 2 reviews
    Efficient and informative. They walked me through what I needed for the tropical country I'm travelling to and the costs/timing of vaccines available. The vaccination itself was quick and professional. I got the whole thing done over my lunch hour. Top marks.


Call (888) 672-0005 Open on Google Maps

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