3/5 Peter A. M. 4 years ago on Google
The
Food
was
Great,
But
the
Service
Needs
Work!!
We
had
just
finished
up
swimming
at
a
local
community
center
and
were
looking
for
a
quick
and
relatively
healthy
meal.
I
remembered
from
a
past
visit
that
there
was
a
Vietnamese
Thai
place
just
a
few
minutes
away.
When
we
got
there
we
found
a
somewhat
empty
restaurant
with
just
a
few
tables
occupied.
The
pencil
and
order
pad
was
already
on
the
table
and
we
looked
over
the
extensive
menu
and
found
a
few
things
we
could
share.
I
asked
the
server
if
some
of
the
meat
selections
in
one
of
the
Pho
dishes
was
fully
cooked,
and
she
didn't
know.
I
asked
if
the
meatballs
were
precooked,
again
she
didn't
know.
I
asked
if
the
"beef
balls'
in
the
House
Special
Pho
were
homemade,
guess
what???
She
didn't
know.
So
we
went
ahead
and
ordered
the
House
Special
and
made
sure
I
ate
the
rare
prices.
We
also
ordered
a
grilled
chicken
baguette
or
'Bahn
Mi
Thit"
and
I
also
ordered
a
Pork
Belly
Bao,
for
myself.
The
soup
was
great
and
the
biggest
size
was
enough
for
all
three
of
us
the
share
(
2
kids
and
1
Adult)
When
the
Baguette
came
out
my
7-year-old
daughter
asked
the
server
what
was
in
the
sauce
on
the
Bhan
Mi
or
if
it
was
just
the
juice
from
grilling
the
chicken?
Guess
what??
She
didn't
know!!!!!.
We
decided
not
to
ask
our
server
any
more
questions
and
finished
up
and
split.
As
someone
who
has
worked
in
the
service
industry
and
dines
out
regularly,
it
is
imperative
that
your
staff
knows
what's
in
the
food!!
What
if
someone
at
our
table
had
allergies?
Knowledge
of
your
own
restaurant's
offerings
is
key
to
its
success!!
How
did
I
learn
so
much
about
Viet-Thai
cuisine??
I
asked
questions
and
received
answers
and
advice
on
things
to
try.
When
I
was
a
server
most
of
the
places
I
worked
wouldn't
let
you
out
on
the
floor
if
you
didn't
know
the
menu
inside
out.
A
server's
job
is
not
only
to
take
your
order,
but
it's
their
job
to
guide
you
through
the
menu
and
hopefully,
you
try
something
new
for
a
change.
It
also
helps
to
increase
the
check.
I
know
many
of
the
Vietnamese
Places
out
there
are
the
'check
the
box
and
fill
out
the
pad
style'
but
the
ones
where
the
staff
can
help
you,
explain
the
dishes
and
offer
you
more
choices
are
the
ones
that
stick
around.
I'm
willing
to
give
this
place
another
shot...why
you
might
ask?
It's
because
I've
been
there
before
and
had
a
better
experience,
so
I
don't
think
all
is
lost.
I
think
it's
possible
that
maybe
they
were
short-staffed
and
maybe
the
hostess
or
food-runner
was
pressed
into
service.
If
you're
on
the
floor
serving,
you
must
know
the
food!!!
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