2/5 Dan B. 2 years ago on Google
The
food
somewhat
redeems
the
service.
I
ordered
the
1/2
chicken
combo
for
pickup.
I
was
told
it
would
be
30
minutes.
It
was
just
over
30
minutes,
but
I'm
not
sure
what
took
so
long
considering
that
over
the
15
minutes
I
was
in
the
pickup
area
no
one
came
in
and
there
was
only
1
phone
call
and
it
looked
like
the
dining
room
was
closed.
More
importantly
I
expect
that
people
that
take
orders
know
the
menu
and
the
food.
I
expect
that
they
can
answer
questions
about
the
food
(ingredients,
methods
of
cooking,
etc.)
or
be
able
to
get
the
information.
The
person
at
pickup
was
not
able
to
even
answer
a
simple
question
about
whether
the
onion
rings
have
dairy
(after
a
few
tries
of
saying
it
I
tried
describing,
milk,
cream,
butter).
She
was
not
able
to,
and
was
not
able
to
get
the
information.
Apparently
no
one
in
the
restaurant
knew.
I
don't
expect
perfect
english
but
they
should
be
able
to
understand
food
terms.
She
asked
that
I
type
it
on
her
phone,
but
we're
still
in
a
pandemic
and
I'm
not
touching
someone
else's
phone.
I
spelled
it
out
(it's
a
five
letter
word!)
but
a
call
came
in,
she
went
to
the
back
and
gave
up.
I
don't
think
that's
acceptable.
She
also
forgot
to
give
me
a
drink
with
my
combo
until
I
asked
if
it
was
included
(the
menu
should
say
what's
included
in
the
combo!).
So
I
guess
I
wasn't
going
to
get
it
if
I
didn't
ask.
The
chicken
was
tasty
although
the
white
meat
was
a
little
dry.
The
sauce
was
good
and
the
fries
were
good
too.
Not
sure
I
would
come
back
to
a
place
where
the
people
taking
orders
aren't
trained
properly,
don't
speak
the
language
enough
to
understand
questions
about
the
food
and
don't
have
the
wherewithal
to
get
an
answer.
Edit:
I
just
want
to
make
it
clear
that
it's
not
how
they
speak,
it's
knowing
what's
in
the
food
and
understanding
basic
food
terms
(and
allergies
or
intolerances).
If
they're
not
ready
to
be
on
their
own
they
shouldn't
be.
Also,
maybe
paying
more
for
people
will
result
in
better
hires.
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