Casa de Santorini image

Casa de Santorini

Hotel Resort hotel Private guest room Villa

😠 I have edited this review three times 1. When I expressed my experience of a conversation with host of this property while inquiring for reservation. 2. When a police complaint was raise on my name for writing this review 3. Now when Host have replied to my review with false accusations Let me prov... People often mention host, property, good, review, experience, conversation, time, chat, stay, rooms,


Address

House No.1851, Alibag - Revas Road, Adersha Nagar, Varsoli, Alibag, Maharashtra 402201, India

Contact

+91 87938 21476

Rating on Google Maps

4.70 (227 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: host (13) property (11) good (11) review (10) experience (7) conversation (7) time (7) chat (6) stay (6) rooms (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 chinmaya p. 1 year ago on Google
    I have edited this review three times 1. When I expressed my experience of a conversation with host of this property while inquiring for reservation. 2. When a police complaint was raise on my name for writing this review 3. Now when Host have replied to my review with false accusations Let me prove how much lie the host is saying while replying to my review 1. The host is clamming that I have not consumed or paid for any service and I do not have rights to put review, which is completely wrong. As per IPC Laws an inquiry (Telephonic or Non-telephonic) for a hotel / property reservation is a service that hosts provide and customer have all rights to express their experience of this conversation. 2. The Host is clamming that the chat conversation can not be posted, which is again wrong. I have posted the chat conversation for all of you to read and make your decision. You can clearly see in the chat how the host have made statements which are not appropriate and kept following up contentiously praising his property and making statements like other properties are not good compared to his. 3. The Host is claiming that I gave a low ball price and he rejected it. where as the truth is I never gave a price requirement, I always said I can not afford what he is asking for and I rejected the offer multiple times. (You can check in the chat) 4. He is making contradictory claims, in one had he says "once my place is rejected by a customer he never ever takes booking from same person" and in other hand he is continuously pinging me with his food menu, facilities and his property review links. 5. The host is claiming that in the conversation he didn't said that his property is better than other, you can find multiple instances in the chat where he did that. 6. He is claiming that I did bad behavior, I would deny that you can see the chat where I have used any abusive language. I will not deny that I used the term "Narrow Minded" and I will stand by it as that is the appropriate term. "Narrow minded means someone who do not listen or respect others opinion". You might have 100's of peoples good review you might have people who liked your conversation that doesn't means every one will like your property or conversation with you. Each individual has their point of view and I expressed my point of view and you being in hospitality business should always give respect to others opinion and point of view. I feel responding to a customer that "you don't accept my property this time so I will never accept you booking in future" is a rude statement to make to a customer. ********************************************************************************************** a week ago on Google I was doing an inquiry for this place for a large group, the owner of the property gave me a quotation which I rejected by mentioning that it is out of my budget. He tried convincing me to book his place by bragging all good about his property. When i informed him that i have selected a place, he started complaining about the other place like it will take time for you to reach this place, it has bad road, my place is best its best compared to most of other place. But when I asked him for a final quote looking how much he was trying to convince me this is the response I got. "Once guest say no to my place we never have ever taken that booking." So much narrow minded thinking and no respect at all for peoples choice. Request all to avoid this place specially this host ***************************************************************************************** Few minutes after posting above review I got a call from a person claiming to be police and started asking question that why did I posted this review. Apparently the host thinks posting a genuine review on google is a crime, or rejecting the hosts offer for being out of my budget is a crime. Thank you !! Sir proving your narrow minded thinking by making a police complaint.
    4 people found this review helpful 👍

  • 5/5 Yakuta P. 1 year ago on Google
    Amazing stay...rooms were beautiful and every thing was superb...the owners were like a family member to us and the food was delicious and had a great time! Shall visit once again!
    2 people found this review helpful 👍

  • 5/5 Husain F. 1 year ago on Google
    Every think was superb! Food Was Awesome! And Owner was like a family member.
    2 people found this review helpful 👍

  • 5/5 Mr. D. 1 year ago on Google
    Food 5/5 Rooms 5/5 Service 5/5 Location 5/5 $$$ Best place for time away from the hustle bustle of Alibaug town. Still very near to the beach. We were a group of 23 adults, 5 kids, and 2 senior dogs. Even with heavy rains in the area owners had ensured the place was neat and clean. No issues on hygiene part anywhere. The rooms and bathrooms are well maintained and decorated very tastefully. The host is very friendly and his staff is courteous. Food was great, they went out of the way to meet our dietary requirements. Will totally recommend this place. Tip - Be careful while following the Google maps route, sometimes it misdirects you to an earlier lane that ends in a creek.
    1 person found this review helpful 👍

  • 5/5 Luluva S. 1 year ago on Google
    Beautiful, clean, well maintained place. Owner and his family are very warm n welcoming. Excellent food. This place has won my heart. Will defenately book and n highly recomended. Worth the money.
    1 person found this review helpful 👍

  • 5/5 Manali B. 1 year ago on Google
    It was a great experience. Alibaug is an okayish place to visit but what made it great was our stay at this property. Mayur sir is such an amazing host and he is a true gentleman. Very good generous and very kind hearted people. The service they provided was very good. The food they serve is authentic and tasty. They make all the arrangements whatever you ask for. They never say no to any of your demands. Great work!!😊

  • 5/5 Abhijeet J. 1 year ago on Google
    Great host you will forget any inconvenience if you have experienced once you experience their service. Great for families and pets. Food is awesome. Very attentive and courteous team and host

  • 5/5 Nipsha J. 2 years ago on Google
    We wanted to send our sincere appreciation to the Mama's House and an special thanks for the wonderful hospitality. We finally had the opportunity to spend quality time with our friends on the special occasion of valentines Day. We had an ABSOLUTELY AMAZING time. You guys were so friendly and polite as well the cooked meals very awesome , so special thanks to your wife too. And thanks for the cake too. The laughter and giggles were priceless. My son was thrilled to play with the Jeep. For me, it was nice to get an opportunity to simply have a real vacation. THANK YOU! THANK YOU! THANK YOU!!! Please pass along my gratitude to your wife. Surely will visit you soon!!

  • 5/5 Jignesh J. 1 year ago on Google
    Awesome place with Superb Food. Best part was the food as we got proper Jain food with homewali feeling. Spacious well maintained rooms. Everyone enjoyed alot & had a memorable stay. Thank you Mr. Mayur for everything.

  • 5/5 Darshana B. 1 year ago on Google
    It's beautiful and cozy place.. with the amazing staff.. and a wonderful host who is always available for your service.. a very clean and hygienic place.. with Excell food quality ...

  • 5/5 kunal d. 1 year ago on Google
    It was a nice experience with this resort. You will get a delicious food (specially fish), nice cozy rooms and a humble staff which will support you in every small thing. Swimming pool is good for a group and they have a good speaker which is enough to take you to the dance floor. A good option within a budget for a group.

  • 4/5 Swati S. 11 months ago on Google
    Wonderful place nice rooms. The pool is clean . Overall I would rate 4 /5

  • 5/5 Sidhant K. 7 months ago on Google
    Very good experience. The property is really good and well kept. The Greek vibe and the attention to detail is impeccable. The host is a really great guy and will make you feel at home

  • 5/5 Suraj B. 6 months ago on Google
    The place is really good to stay. The location is nearby to all beaches and easy to travel. Overall our stay was very pleasant.

  • 5/5 Moumita H. 2 years ago on Google
    Amazing experience and would definitely go back and stay there. The bungalow is clean spacious and the staff there are just great. We were a big group so had the whole place to ourselves. The rooms are big and has all the basic amenities. The sitting area has karaoke and Wii, TV and table tennis table. The pool is sufficient for a nice relaxing soak and play in the water. Had an amazing time.


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