(Translated by Google) Agency to flee. Orange rue de la liberté in Dijon is the exception that puts the brand to shame. It is important that orange's quality of service services take a turn: arrogance, contempt for the customer, you are yelled at like a dog. No, but we are treated really badly in this agency. For my part, I decided today to stop my 2 contracts with Orange and move on to competition. There are always the same people (the sulbatern people who give themselves full decision-making power) who are arrogant, contemptuous towards the customer. No listening. It looks like the answer to you already exists before your question. (Original) Agence à fuir. Orange rue de la liberté a Dijon est l'exception qui fait honte à l'enseigne. Il est important que les services de la qualité de service de orange fassent un tour : arrogance, mépris du client, on vous crie dessus comme un chien. Non, mais on est vraiment mal traités dans cette agence. Pour ma part, J'ai décidé ce jour d'arrêter mes 2 contrats chez Orange et de passer à la concurrence. Il y a toujours les mêmes (les gens sulbaternes qui se donnent pleins de pouvoir de décision) qui sont arrogants, méprisants envers le client. Aucune écoute. On dirait que la réponse à vous apporter existe déjà avant votre question

Good

Cool

Super

Correct

(Translated by Google) Historically, it hasn't always been easy at the Orange store on rue de la Liberté... I don't know the first name of the gentleman with black hair who received me this Saturday, August 27, 2022 morning... but I had in front of me a REAL adviser and not a salesperson. A pleasant and knowledgeable person. And that changes everything ! (Original) Historiquement, cela n'a pas toujours été facile à la boutique Orange rue de la Liberté... Je ne connais pas le prénom du Monsieur aux cheveux noirs qui m'a reçu ce samedi 27 août 2022 matin... mais j'avais en face de moi un VRAI conseiller et non un commercial. Une personne agréable et de bon conseil. Et ça change tout !

Bon service

Problem connecting a new phone to a PC plus data loss despite the paid transfer service. The advisor was attentive and caring but powerless to resolve these concerns. In addition, we have 1 other file in progress for 2 months for an internet outage problem (fiber) which is still unresolved.

The staffs were really kind and helpful. Going as a foreigner, they were very patient in communicating.

Personnel discourtous

Absolutely ZERO service!!!! Our box was struck by lightning two months ago. We made an appointment with a technician to come and intervene. Twice he never showed up without an apology. 2 months later, still no internet at home.

(Translated by Google) I went to this store for the renewal of my mobile and the welcome there is not great. 30min for us to deign to speak to us then when finally it is the case a client passed me with the approval of the adviser who only apologized when I made the remark in short I I gave up and went the next day to the Dijon Toison d'Or boutique where the welcome and friendliness of the staff is far superior to that of the city centre. (Original) Je suis passer dans cette boutique pour le renouvellement de mon mobile et l'acceuil n'y est pas top. 30min pour qu'on daignent s'adresser à nous puis quand enfin c'est le cas un client m'est passer devant avec l'aval du conseiller qui ne s'en est excuser que quand j'ai fait la remarque bref j'ai laisser tomber et ai été le lendemain à la boutique de Dijon toison d'or ou l'accueil et l'amabilité du personnel est hautement supérieur à celui du centre ville.

Top team!! I was welcomed by Gaëtan who gave me excellent advice and did everything to ensure I got what I wanted, a new phone with a new plan, at the best price. He and his colleague were super pleasant, I thought I was among friends. In any case, I recommend!! The store is great Thanks again !!!