I was interested in this gym since it is in my neighborhood, but the staff were so rude that I'm not giving them my business. I'll keep going to a saanich recreational centre instead. They aren't open 24/7 but have more amenities, cheaper and aren't rude to me when I interact with them. Edit: The owners response is all the proof you need on how badly management operates. Why would I be in your system? Why would there be a record? Thanks for basically calling me a liar on top of having a bad experience with your staff. I'll be sure to spread the word.

Called to ask if they had a basketball court because I’m looking for a gym with a court. The lady who answered the phone laughed and rudely said “uhhh no, this is a gym”. Yes, I know it’s a gym. A lot of gym have basketball courts. Don’t understand the need to be rude. Edit: The owner’s response perfectly reflects their attitude. Can you project any more than that? It’s not an unusual question to ask if a gym has a basketball court. It is unusual for an owner to outwardly project their self entitlement on Google reviews. No wonder the staff is rude, it comes from the top.

Anytime Fitness Downtown Victoria changed my life. On one typical boring day during the pandemic in Victoria, I decided to join this gym because I lived in the building above. After joining, I was already thinking about when I would cancel my membership, as I’d never been successful in regularly attending a gym before. Well, that all changed when I began personal training with Josh. My mind was continuously blown with all the things he taught me about weight training, all the different compound and accessory exercises, and the concept of progressive overload. I started seeing myself getting stronger and quickly became hooked. I continued personal training for 2 years and made incredible progress with Josh’s friendly guidance. And now I'm officially a gym bro! 😎💪 AF Downtown Victoria served as a beacon of light for me in a sad and gloomy city. I’ve now left Victoria, but this gym will always have a special place in my heart.

One of the worst gyms in the city, a total scammer and worst customer service. Membership ended about 6 months ago and no one bothered to inform that it will be going on a month to month contract and payments were being taken every month, and even while signing initially no one cared to point it out and was made to sign in a haste. Worst customer service , no apology or not even care to send reply to your emails , please join this gym at your own risk, there’s many better out there. The downtown location is a total scam with the worst possible rude office staffs.

I am a member of this gym since last year, I was about to get enter and a guy was going out so I kept my key and fob back again In my purse, a lady staff named MARINA, came to me and straight away CONVINCED herself that I was some sort of culprit, very rudely she’s like tell me your full name, I said it, she didn’t wanted to listen so as a PROOF, I showed my keys and still she went too far and asked me to show that my fob is working, I literally went outside and then entered again. This is kind of humiliation is completely not acceptable. there’s fine line between making sure and already treating someone like they are culprit. So she made a fool of herself out of this, and after this, I don’t think I would like to go to such place.👎 Edit: This is my reply to the owner’s reply on my review, so you’re suggesting that her asking and behaving in such humiliating manner was diligence and for the security purpose while completely missing the focal point, I know very well how important security and Safety is, I would rather prefer that way. what’s unacceptable is THE WAY she conducted the things, not letting other person explain or clarify or even care to listen. Also the TONE. It was outright disrespectful, humiliating and not at all professional behaviour of Marina.If you want to neglect that fact, fine by me, I have already canceled my membership because I would like to pay to the businesses who value their customers

Sends you to collections without any written or verbal communication. Thanks Anytime Fitness! Save your money and support a local a gym. 1. No communication about being in deficit with Anytime 2. No response when I reached out to correct said deficit 3. Will not take ownership of a wrongful situation 4. Very predatory in asking you to pay an arm and a leg for training, but not bothering to check to see if that file was even active or if it was in arrears 5. Looking at the other poor reviews, Anytime Fitness does not care about you. Just your money. Said they will forward me to management, aaand didn't. Then decided not to respond for nearly a month. Red flags, y'all. No wonder why I went to collections! They don't respond OR care.

Awesome place. Great staff help with the treadmill. Will return soon, perhaps tomorrow =)

I really enjoyed that the gym was open 24/7 and some of the equipment. However, the gym is overpriced for not including fitness classes or other amenities (such as tanning, massage chairs, etc) I work at a recreation centre and they offer more amenities and better equipment for a more affordable rate. Furthermore, they haven’t changed the sanitizers for several months which isn’t great during COVID.

This is a secure and neatly maintained gym with welcoming admin staff and supportive trainers. The gym is open 24/7, which makes it incredibly convenient with a very accessible downtown location. Peak hours (4:30 pm to 7:00 pm) are busy, yet not impossible to train. Early mornings are less crowded and more comfortable. The gym administration cares about keeping the facilities in good shape, regularly bringing in new equipment, and enhancing the older ones. Friendly staff, fair prices, and full days to get your workouts done. Keep up the excellent work!

Nice equipment and I enjoyed that the gym was always open. However, the membership did not offer fitness classes and other amenities that most gyms offer. I believe they should offer more affordable rates for students and military forces. Also, they weren't upfront about having to give 30 days notice once your membership expired. I had to read the fine print after the fact.

I love this location. Friendly staff, ample equipment. Bonus of being in the middle of three pokestops if you play Pokemon Go. ..just sayin'

Good size gym but you got these massive windows to a busy street with no blinds.....uncomfortable having everyone walk by and stare at you working out. Every gym ive ever been to has blinds.

Best possible gym experience and just started training with a personal trainer . Best trainer experience as well, so understanding and actually did research on me pain disorder on how to best help me. I lost an extraordinary amount of weight and went from quite unable to do anything to working out 🏋️‍♀️ six days a week. I am grateful to have found a place like this to workout in.

Good gym, but the only thing I hated were the giant windows that had no tinting or blinds. The equipment is just right there next to the window of a busy street. A bit uncomfortable.

Very bad customer service! Customer care department replies after couple of days, not collaborative, I have been asking for a manager to call many times! They dont care, complicated policies, and lack of professionalism. I dont recommend it it is a hasstle if you wanna cancel membership. Other gyms are way more flexible and cheaper ! And they value customers .

Incredible atmosphere, fantastic staff, and a wide variety of machines and convenient changing stations, would recommend to anyone who wants to workout at odd hours of the day or night!

New member at this gym and it is a super welcoming environment. I had a complimentary assessment with Destiny and will be seeing her for a few more strength training sessions as she is super supportive and knowledgeable.

I really love this gym! never gets too busy, cute design, nice showers too! I did personal training there and my trainers where amazing and made me my own workout plan and gave me lots of confidence! :)

Great gym!! Never busy, and when it is there’s only 6-10 people here. Friendly staff, always clean. Constantly taking our suggestions and upgrading equipment!

This is the best gym where one can go and enjoy working out. They have the latest machines and amazing trainers and a very good atmosphere. They have an amazing aerobics studio too. They are following good social distancing procedures and recently looks a bit crowded with too many machines .

Their current 'go steal a flower to win' push is misguided but its clean and lots of options. I was there a peak time and it didn't slow me down a bit.

They are open anytime. It is a gym. 10/10, I recommend it.

This location of Anytime Fitness is significantly better than other locations I have visited across the lands

Late hours is so convenient for the typical working person. Love the vibes and its all work out business not socializing.

Nice gym, has all the things, kept clean and not too crowded. Good price.

Nice facility. Havnt had much interaction with the staff in the first few days. Not a fan of the elypticycles at This location and the lockers are small and annoying lol. Other than that . Clean and well organized

This gym is awesome! Aside from its overall cleanliness and variety of training equipment, I particularly like my training sessions with Coach Matthew Wilson. He has been very helpful, motivating and fun. I learned a lot from him too about fitness and health. Thank you Coach Matthew, and thank you Anytime Fitness - Victoria.

Great place, always clean and really attentive staff. I can see their trainers really try with their clients which is refreshing to see.

Total disaster. Sign up for a free trial. Get confirmation email. Drive to location. Get told they’re not accepting the free trail. PROBABLY SHOULDN’T BE SENDING THE CONFIRMATION EMAIL THEN Customer experience 👎

Company is now divulging account information publicly and lying about it. Is that legal? You give your debt to a debt collector. As far as the company is concerned, they got their "delinquent" fees months ago after ignoring my pleas for help with their 3rd party billing company and getting my membership fixed. They basically GHOSTED me, sent me to collections, and at some point had the audacity to reach out and offer me training but not check to see if I was even an active club member? This company has no respect for you as a client, fyi. ALSO no one explained this. You sent me a default copy paste of a denial. I've been dealing with Anytime since 2020, and this is the first time I've ever been bullied by a corporation. Who ever responds to emails and reviews enjoys bullying the public.

Terrific gym and staff. The place is well maintained and as a bonus is open 24/7. Being new to a gym environment can always be intimidating but with the staff being as friendly and helpful as they are really squashes those concerns. I also had the chance to try out their personal training program. Huge shoutout to Josh D who was my trainer. The experience was exactly what I wanted going into the program and then some! Patient, friendly, and motivating are just some of the words to describe my time working with him. Really helped direct me on the path to success despite difficult factors. TLDR; Friendly staff, clean / well maintained building, and respectful members of the community who attend. An easy choice for my gym living near downtown.