5/5 Alex C. 2 years ago on Google
This
hotel
is
partnered
with
a
hotel
across
the
street
that’s
higher
tier,
but
man,
when
I
say
the
customer
service
BLEW
US
AWAY,
I
mean-
it
really
was
out
of
this
world.
First
off,
we
arrived
at
5am
and
immediately
got
to
the
hotel.
Of
course
check
in
isn’t
available
yet,
but
they
offered
to
take
us
down
to
their
sauna/spa,
said
we
could
rest
there,
take
a
shower,
and
lay
on
the
chairs.
We
ended
up
napping/showering
and
staying
on
the
chairs
until
10am,
when
they
came
down
personally
to
both
of
us
and
told
us
our
room
was
ready
already!!
We
checked
into
our
room
and
then
realized
the
WiFi
wasn’t
working.
They
came
personally
to
check
in
on
the
WiFi,
and
then
when
it
still
wasn’t
working
a
little
while
later,
they
moved
us
to
a
room
where
the
WiFi
connection
was
perfect.
After
that,
I
asked
for
a
recommendation
for
a
good
place
to
eat
goulash
and
Michael
(who
was
the
absolute
sweetest
and
the
best)
recommended
a
restaurant
(called
Leopold)
where
I
got
some
A+
eats!!!
My
husband
and
I
were
absolutely
blown
away
to
the
lengths
that
staff
here
made
us
feel
comfortable
and
welcomed.
Also-
the
air
conditioning
is
AMAZING!!
If
you
enjoy
walking,
this
hotel
couldn’t
be
a
better
choice
for
you
:)
P.S.
they
have
amazing
complimentary
chocolate
at
the
front,
grab
one
if
you
see
one!!
-my
husband
haha